TS3694 i received error 1015. how do i fix this?

How do i restore the phone when I am getting error 1015?

Sounds to me like you or someone hacked/jailbroke your phone, for which this is the consequence.

Similar Messages

  • TS3694 error 1015 how do i fix it?

    i just updated my iphone 3G from 4.1 to 4.2. Updating was almost done when an error occured, it was error 1015. how could i fix and restore my iphone?

    The article you linked from shows the information for that error code.
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    You can try recovery mode: http://support.apple.com/kb/ht1808
    Where did you buy this phone?
    EDIT: Also, if it is actually showing the iOS that you describe, then that's a huge problem.  3G has a maximum iOS of 4.2.1, anything else is a jailbreak.
    EDIT 2: Just like KiltedTim said... It's jailbroken, you got scammed, go get your money back.

  • When I try to transfer my Itunes library to a WD My Book Live NAS I get a 1303 error? How do I fix this? Thanks.

    When I try to copy my iTunes music library (100gb) to a WD My Book Live NAS I receive (after many hours copying) a 1303 error.
    How do I fix this?
    I want to put my music library on the NAS to stream SONOS.
    Many thanks in advance.
    A

    Here is an old post which might help you.
    https://discussions.apple.com/message/9644723#9644723

  • On my iPad 2 I can nolonger view maps.  It says there are JavaScript errors.  How can I fix this problem?

    On my iPad 2 I can nolonger view maps.  It says there are JavaScript errors.  How can I fix this problem?

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."

  • I am unable to update any add-ons at all. Every time I try and install an add-on or even the new "show hidden add-ons" add-on, I get a server error. How do I fix this?

    I am unable to update any add-ons at all. Every time I try and install an add-on or even the new "show hidden add-ons" add-on, I get a server error. How do I fix this?

    You may have triggered some intermittent database issues but it should be running smooth by now. Let us know if you still see server errors.
    Also, if your addons appear to go missing after updating there is a workaround http://blog.mozilla.com/addons/2011/09/28/issue-discovered-with-firefox-add-on-upgrades/ And there is a 7.0.1 fix on its way.

  • I can't log in to game centre but I can log into iTunes. I recently changed my password. I checked the troubleshooter and am getting the message regarding server error but how do I fix this? It doesn't specify this in that article. I don't have firewalls

    I can't log in to game centre but I can log into iTunes. I recently changed my password. I checked the troubleshooter and am getting the message regarding server error but how do I fix this? It doesn't specify this in that article. I don't have firewalls

    Hello sadiepix,
    The following article details several things that can be done to quell iTunes' constant need for authorization.
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    Cheers,
    Allen

  • The itunes stores said we could not complete your request an unknown error occured how do i fix this?

    The itunes stores said we could not complete your request an unknown error occured how do i fix this?

    Hi The99reddragon,
    Thanks for visiting Apple Support Communities.
    You may have been affected by this system issue that occured:
    Multiple Services - 10:23 AM - 12:54 PM - Some users were affected
    Users may have been unable to make purchases from the App Store, iTunes Store, Mac App Store, or iBookstore. Users may also have been unable to access iTunes in the Cloud, iTunes Match, or restore purchases from an iCloud backup.
    From Apple Services, Stores, and iCloud.
    If you're still not able to complete your iTunes store purchase or download, see this article for some troubleshooting steps that can help:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Best,
    Jeremy

  • TS2755 Ever since I updated my phone to iOS 7 I cannot send or receive iMessages. How can I fix this

    I updated my iPhone 4 a few weeks ago to iOS 7. Ever since I did that I cannot send or receive iMessages. How can I fix this???

    Try powering the iPhone off and back on. If that doesn't help, go to Settings -> General -> Reset and reset the Network Settings. Reports are that one of those two steps have cured problems with iMessages for many people.
    Regards.

  • I go to start the "Apple Mobile Device" and it says the side-by-side configuration is incorrect. (Error 14001)  How do I fix this?

    I go to start the "Apple Mobile Device" and it says the side-by-side configuration is incorrect. (Error 14001)  How do I fix this?

    Delete them and then download them from the desired Apple ID. This may require repurchasing paid applications.
    (95675)

  • TS3694 what is error 1015 and do i fixed it?

    Got this error when restoring phone - error 1015
    what is error 1015 and do i fixed it?

    Error 1015 means your phone is jailbroken.  We cannot help you here.
    You'll need to look elsewhere on the internet for help.

  • Video download error =-.50 - how do I fix this

    I tried to download breaking bad and it stopped prematurely - download error =-.50. How do I fix this?

    I'd try the video download instructions from the following document:
    iTunes Store: "Error (-50)" when downloading purchased content

  • When I download itunes 11 i get error 6034 how do i fix this

    I have tried to download Itunes 11 but it gives me an  Error 6034. How can I fix this?

    Solving the iTunes Installation Problems in Windows
    1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
    2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

  • HT4623 After updating my iPhone I am unable to make or receive calls. How do I fix this

    After updating my iPhone I am unable to make or receive calls. How do I fix this

    Having this problem too! 5 days without a working fone!!
    I have signal bars,calling credit but it won't let me ring/txt??!!
    Smart fone my arse!!! Didn't have any problems till I did the stupid update! Fuming!!

  • TS1372 My 3rd generation ipod is frozen and i dont know why. iTunes says it has been corrupted and has has assigned it with a 1418 error. How can i fix this?

    My 3rd generation ipod nano is frozen and i don't know why. iTunes says it has been corrupted and has has assigned a 1418 error code to my problem. how can i fix this?

    You can only sync to one computer/iTunes library. To make this your syncing computer:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • HT1766 Itunes could not restore my iphone it told to me an unknown error 1015 how can i solve this problems.

    Dear users itune could not restore ad update my iphone it told to me it has unknown error 1015 so how can I restore it? my iphone model is 3g

    You either have jailbroken your iphone?, or you are trying to downgrade your ios?, either one is not supported by apple.

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