TS3694 I tried to download the ios updates yesterday morning and not my phone will not work. I get a screen the appears to instruct me t connect t I Tunes. When I do that I received a message telling me that i need to restore factory settings. when I try

I tried to download the ios updates and now my phone will not work. I receive a screen that instruct me to connect to itunes. When I connect to itunes, i am told that i must restore factory settings. When i attempt to restore factory settings, i receive an error message that an unknown error has occured (3194)

There's only one thing you can do: make an appointment with Apple genius at the Apple retail store for a out of warranty replacement.

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