TS3694 i was doing update on my apple iphone 3g 8gb during update an error ocured namely 1015. and when i was doing restoration of my previous software version once again error ocured namely 1015
i was doing update on my apple iphone 3g 8gb during update an error ocured namely 1015. and when i was doing restoration of my previous software version once again error ocured namely 1015.
and 2nd i have downloaded few free apps like face book twitter etc on my itunes but when iam installing them to my iphone its not installing i dont know why plz help me to install them thanks
Errors related to downgrading iOS
The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
Maybe you phone has been jailbroken
Similar Messages
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I was updating my Ipad2 and when it was done it went to the apple logo and wont leave that screen it also will not charge. Ive tried resetting and it turns off for a second then come right back to the Apple screen.
Try and force iPad into Recovery Mode:
1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
2. Connect USB cable to computer; leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune (make sure you have the newest version of iTune)
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad -
I have the iPad .. when you updated asked me apple id and when you entered does not accept .. What do I do???
Hi Mustafa
sometimes after a update the language of the keyboard changes. with this some letters may be changed (for example y and z)
I think in "settings - general" you can change the keyboard. -
I was downloading the software update for ipod touch 2gen and after it was done downloading it showed that there was an error with my ipod and when i saw it was on the lockscreen loading. its been like this for 4 hours already
What did the error message say?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My MacBook Pro shows the logo in a white screen when I ask for a Software Update under the apple. Actually it stays blank on Featured, Top Charts, Categories and Purchases as well. What up? Thanks.
I am having exactly the same problem right now. After some research, it looked like my HD was toast. I replaced it today, that part was easy, but now I cannot seem to use my original Install Disk to format the new HD. I get a grey restart screen, or if I get to the Language Selection screen, my cursor is frozen in left corner and I can't use it.
Very frustrating, hope someone else has some ideas!
PS My MacBook was about same age, and "expired" in exactly the same way as yours. -
When I try to update an App I am getting my old email address (which no longer works) and when I put in its password it says password or username is wrong. but it does not give me an option to put in my new user name. How can I correct this.
What you are getting is the AppleID (AppleID can be an email adress) used at the time of the purchase of this app. It is an identifiant allowing Apple to link your purchase to your account.
If you want to manage associated email, you can go at https://appleid.apple.com but the AppleID could never be modified.
I do not know if in your case, it is just that you no longer use your old email address or that you actually a 2 AppleID. In any case, you will have to remember the password related to the account used for your purchase. If you don't, just use the link above to try to retreive your password. -
i was in the process of jailbreaking and updating my ipod and when i was updating it,it went into recovery mode and now i cant get it out of recovery mode so what can i do??
Go elsewhere:
Jailbreaking voids the Apple warranty and also means that you will not get any support from Apple, including from this Apple forum. Jailbreaking can't be discussed in this Apple forum.
Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues -
i forgot the password of my iphone 3g and when i try to restore it it shows the message"my iphone 3g could not be restored an unknown error occurred(1015)" can any body help please..
This error normally appears if you attempted to downgrade or modify your iOS. See here http://support.apple.com/kb/TS3694#error1015
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I have an iPhone 4, My itunes are from two differnt accounts; one from when I was under my dads account when i was younger, and the other is my own which i currently use. My question is would I be able to sync and update my itunes on my MacBook without having all the new music erased. I have the icloud on my phone, but I just want to update my music on my laptop. Just nervous to, because it has happened to me before on a desktop computer and it *****. Please help! Thanks.
nevermind, i figuered it out
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i have update and restore my wife iphone to 7.0.4 and i lost all the data what to do now? all contacts and kids photos goooone , we have the same apple ID and when i tried to restore from i cloude , i restored my contacts not her???!!!!!
Looks like you restored your backup file to her phone. If you didn't back up your wife's phone first, then the data is gone, sorry.
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i synced my phone to another computer to get the update and when i went to restore it, all my music was earased, but everything else was normal. how do i get my music back?
I enabled the backup, but when i went to use the backup, the phone recovered everything except the music.Of course your music was lost - unless you uncheck sync music, you're syncing with another music library. You'll have to sync your phone with the other/original computer to the music back.
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Apple TV 1st Generation: Update failed. Apple tv could not be updated
Hello,
I have a problem with my apple TV 1st Generation.
I did a Factory Restore and now i have
Software Version 2.0.2
Software Build 120
OS Build Version 8N5461
EFI Version 00DA.B04
GF Version 3.1.0/2.9.50
I wanna upgrade the Apple TV to Software Version 3.0.2 which is the last but all i get after downloading and installing the update is the same message
Update failed. Apple tv could not be updated. Make a Factory Restore
I have made over 20 Factory Restores but the same message all the time.
I changed the dns server to 8.8.8.8 and 208.067.222.222 but no luck with any of these solutions.
Can somebody help me please, so i can update my Apple TV.
Thanks in advance.I have already tried to update Apple TV by cable and I still have the same result.
I still can't update it.
Any other solution?
The most annoying thing is that it downloads the update and when it starts installation of 3.0.2 then the message appears.
Can this be Apple's servers problem or Apple's TV problem? -
Recently updated to itunes 10.6.1, but during update it says itunes does not have a valid signature and update fails ,now older version is not able to connect to itunes store error 306. I am using windows 7.
(Apologies for butting in, wha.)
now older version is not able to connect to itunes store error 306. I am using windows 7.
If you still get the 306 after updating to 10.6.1.7, perhaps try the following user tip:
iTunes for Windows 9.0.x: Error 306 -
I cannot get itunes to update. I have version 10. When I either 'check for updates' or try and update thru the apple menu, it doesn't update. What should I do?
Hi gnaksung,
Thanks for participating in the Apple Support Communities.
It seems like you're trying to update iTunes 10 on your Mac, but the update options are not working.
You may find the troubleshooting tips and download method in this article helpful with updating iTunes:
Troubleshooting iTunes installation on Mac OS X - Apple Support
If you're currently using OS X 10.6.8, see this link for the iTunes 11.4 download, which is the latest version that can be installed:
iTunes 11.4 for OS X 10.6
Sincerely,
Jeremy -
When sending a text, I was able to see when the text was delivered and when it was read, then an Apple Genius reset my phone and now I cannot see when the text was delivered or read.
Any suggestions?Look in settings - message.
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