TS3694 I was making the update for my iphone 4s . then he stops. My phone in this time is in the recovery mode and do not take the firmware to open my phone, please can u help me to recover my phone. My current ios 6.0.1. plese send me some thing that is
was making the update for my iphone 4s . then he stops. My phone in this time is in the recovery mode and do not take the firmware to open my phone, please can u help me to recover my phone. My current ios 6.0.1. plese send me some thing that is useful
Thanks for that 'sberman' - because my iPhone is backed-up to my work computer (only at this stage) I have had to call our IT Department in Adleaide. (4 times this morning). The last guy managed to get the phone into 'DFU Mode' - no more recovery mode screen - (kind of 'asleep' perhaps) from my understanding of same. I am awaiting a call again from IT so they can get my computer to actually recognise my iPhone on the C Drive. This also happened to one of my colleagues in Newman (WA). She got so frustrated with the whole process that she bought another phone the next time she was in 'civilisation.' She hasn't had any problems since. (Cross fingers).
Thanks again, Sandra2474.
Similar Messages
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I am not able to open any app on my iphone. While i'm trying to open an app it just shake the screen and it does not open and remains in the same screen. It worked fine until I charged the phone this evening. After that suddenly I'm facing this. Please can anyone help me to recover this issue? pls!
This is covered in the basics section.
A restore loses nothing.
A restore does. If you are using the iphone as designed, then everything should be on your computer. -
Hi there everybody,
My new Iphone 5 uploaded doubleded all the songs from my library! Please, can somebody help me showing how can I delete just the songs that was doubled?
Some help will be greatly appreciate.
Thanks much!When you say "account," do you mean your iTunes library, because your iTunes library is what is on your computer? Your iTunes library does not have an email address. An account that is related to iTunes is your Apple ID (which is an email address) and you use it as your user name to sign in to the iTunes Store, to make purchases. Changing your Apple ID will not make songs disappear from your computer's iTunes library.
If you had an Apple ID and used it to make song purchases from the iTunes Store, and then started using a different Apple ID, you should be able to re-download the songs purchased with the old Apple ID. In iTunes, sign in to the iTunes Store using your OLD Apple ID (and password). That may not be your current email address, but Apple uses it as your user name, so it does not matter.
On the iTunes Store Home screen, click on Purchased under QUICK LINKS. This takes you do the Purchased screen, where you can re-download previous song purchases (for that Apple ID) at no cost.
NOTE: If those song purchases are from more than a few years ago, you may also need to authorize your computer to play (and sync) songs for your old Apple ID.
For songs that were not purchased from the iTunes Store, if they are also gone, you cannot get them back unless you have a backup (or they are still loaded on your old iPod).
If that's not what you mean by "changed the email address on my account," please post back with more details. -
After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server. I have already tried the resetting with power swich and home button and plugging into computer but it says the "iPhone software update server cannot be contacted." I am locked out of my phone. Does anyone have any idea how to resolve this issue and get the phone working again. I will add that I am now trying to restore it on a different computer with a lower version of itunes, but the computer that it initially happened on had the updated itunes and gave me the same result ... nothing. Thanks for your help in advance.
Try going to recovery mode as described here. You may have to try this more than once to succeed.
Use the original iTunes that the iPhone synced with.
http://support.apple.com/kb/HT1808 -
How can I get my itunes onto my new laptop? Do I need to download itunes again or can I just copy it? My ipod classic has since been soaked in water and does not work so I cannot copy from there. Can anyone help?
You should copy everything from your old comptuer to your new one.
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I tried updating to iso 8.0.2 and now my iPad is stuck in recovery mode and will not do anything. it will not reset.
RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary. -
What does it mean when my Ipod shows me an itunes icon but doesn't let me go to my home screen AND when I plug it into my Macbook it tells me my Ipod is in recovery mode AND will not be restored!?!?!?! HELP!!!
. . . sparse bundle could not be accessed (error -1)
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I updated my iPhone with the new update..and then it turned off...instead of turning back on it tells me to plug it into iTunes..and when I do iTunes tells me that my phone is in recovery mode and needs to be restored..is there anything I can do without restoring it?
Same thing happened here ~ tech guy at a local authorized Apple repair store said it had something to do with improper backup from which the restore would be made. Still have a phone that asks to be connected to Itunes but won't do anything else . . . frustrated.
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Please help, iPhone 5 stuck in recovery mode and will not update.
I tried to update my girlfriend's iPhone 5 (AT&T) from 6.1.2 to 7.0.4 last night and something went wrong so of course I had backed it up so I put the phone into recovery mode and attempted to completely restore it and then restore from back-up (or at least that was my plan) but the problem is that once I got it in recovery mode and started the update it froze mid-update (Not a computer problem, I have a rMBP 2013, 2.3 ghz i7 & 16GB ram) so after about 30 minutes of watching it at the same spot I unplugged it and attempted to start over. Now everytime I attempt to update it it tries to re-download the software and once it gets completely downloaded it says it was corrupted during the download. I have also attempted to download the IPSW manunally and update that way and it now gets partially through the update and throws an error message. I have tried to use tinyumbrella to kick it out of recovery mode and it does not work either. I am out of options, I have no idea what else to do. I aplogize for my ****** grammar and sentence structure I am flustered and haven't taken the time to proofread it.
FIRST, edit your hosts file (which was corrupted by the jailbreak process) and remove any references to gs.apple.com; delete the whole lines and save the file. If you don't know how to do this you will have to get help, and it shows that jailbreaking was a bigger mistake than you thought.
Next, connect to a USB port directly on the computer, not a hub and disconnect all USB devices that consume power or bandwidth (like USB drives).
Put it into DFU mode to restore. With the phone disconnected hold HOME and SLEEP until a black screen appears. Immediately release SLEEP and continue holding HOME. While holding connect to iTunes and continue holding. After a while (perhaps several minutes) iTunes should recognize the phone. When it does release the HOME button and hope for the best. -
I originally set up my itouch with a gmail account and now i have an ipad set up with a @me account. Can someone help me to sync the two by adding the @ me address to the itouch as i am not having success? Please can someone help me. Thanks
Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account") -
I did the new update for iOS 6. Afterwards it says it had to restart and it did. Then the image saying to plug into iTunes appeared. I plugged it in and it says it is in "recovery mode".. Not sure what to do? I really don't want to wipe it clean, have it alot of info saved. What can I do? Can I take back the upgrade back? I need this fixed quick.
Your device is in recovery mode. All data on it are gone.
Certainly you backed up your device before attempting something major like a software upgrade right? If you didn't perfom this most basic of tasks, then your data are gone. -
How do I get my phone turn on and get out of recovery mode and save my data on the phone?
Try using RecBoot to kick it out of Recovery Mode.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
IOS 7 put my phone in recovery mode and will not restore
After updating to iOS 7, my iphone went into recovery mode and everytime I try and restore it, it errors out with an error code 9. I have tried 2 different cords and 2 different computers and it will not restore. HELP Not sure what to do from here and the nearest Apple store is 200 miles away.
Hi all,
Bit of background so I don't waste anyone's time:
IPhone 4s, itunes 11.1 (both on computer and iphone)
I too am stuck in this recovery loop. I've read all over the community and have tried the suggestions:
I put my phone in DFU mode & also recovery mode (a.e. hold home/sleep button down for 10 seconds, etc., etc., etc.) and tried restoring this way 10 different times, as some posts say it sometimes works after the 4-5 try but still no results.
On my Iphone Screen the apple logo appears and the status bar below it gets stuck about 2/3 of the way, then I get the following error message, "could not restore because of unknown error (1)".
I set up an appt. at the apple store for tomorrow, but holy sh*t what a fiasco!
Any suggestions? -
My daughter forgot her passcode. Phone is now disabled. I attempted restore procedures by placing phone in restore mode and connected it to the computer / itunes with which it was originally synced. itunes recognized phone in restore mode and said I must restore. I clicked restore, restore and update. Update began, itunes recognized the device by name and gave error message that stated I must have the passcode to restore. There was no option to restore as new. I attempted to restore the iphone 4s on another computer by instaling itunes, but same error messages appeared. I contacted Verizon and they said they could not help me. The nearest apple retail store is over 40 miles away. PLEASE HELP!
If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake
and Home buttons at the same time. When the device turns off, release the Sleep/Wake
and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device.
The device should turn on. Note: If you see the screen pictured below, let the device
charge for at least ten minutes to ensure that the battery has some charge, and then
start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button.
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
Please where do u go in Itunes account to edit to cancel a monthly subsription I cannot find the turn off application for auto-renewal thanks can someone help me marina
This is the formal Apple advice on cancelling the auto renewal service.
iTunes Store: Purchasing and managing auto-renewing subscriptions
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