TS3694 ios software update failed

The update to ios 6.1.3 failed and I am left with a phone in recovery mode. When connecting to itunes to restore the phone this fails and the message that the iphonw can not be restored because the software updatre server could not be contacted is given. Does anyone have any ideas on how to resolve?

Sorry I do not know what you mean by jailbroken. But has only ever had apple updates applied from new.

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Still getting "Software Update Failed" when attempting to download iOS 7 on iPhone 4S.

I've tried countless times now to download iOS 7 on my 4S which is currently running iOS 6.1.3. It downloads completely then in the "Preparing Update..." stage it gives me an error box saying "Software Update Failed. An error occurred downloading iOS 7.0." The same thing happens every time, I've rebooted and reset my pone several times as well as logging in an out of my Apple ID all with no success. It's not like it takes an unusual amount of time downloading or anything, and once it finishes downloading it shows less storage in the "About" section in "Settings" but goes back to where it was once it gives the error message. Just a note, I was able to download iOS 7 on my iPad 3 the day the software was released without a long waiting period or any hassle. I appreciate any input. Thank you.

Thanks for the response. I have 16.5 GB of available space at the moment. I've tried it connected to a wall charger and connected to my wifi, my schools wifi, and my gyms wifi all with no success. I have not tried it from iTunes but after posting this question a few suggestioned discussions came up, one of which recommended backing up to iCloud or iTune and then performing a complete restore. I'm in the process of doing that now, whether it works or doesn't work I will get back to either way. Thanks again.

Software Update Failed An error occurred downloading iOS 7.0

I can't seem to update my iPad mini. Looks like the release of iOS 7 just came out and it's not letting me update. I keep getting a message "Software Update Failed An error occurred downloading iOS 7.0".
Can anyone from apple tell me why I'm getting this message? And how to resolve it.
Thanks for any help.

The entire planet Earth is trying to download the same thing at the same time.
Give it some time.

I've been trying for 2 weeks to update my iPhone 4S (7.0.6) to iOS 7.1 OTA but it fails all the time...telling me software update failed..I need some support pls!!

The problem occurres after the downloading is complete and when its in "Preparing Update" procedure and specfically in its last progress (near the end). Suddenly a message pop ups saying that "Software Update Failed" \n "An error occured downloading iOS 7.1."
I've restarted the update process for the 20 th time!!! and reset my iphone twice to factory settings, but still nothing change, same error occures...
My iPhone specs
Version : 7.0.6 (11B651)
Model : MD235AE/A

Did it work for you with iTunes?
I have the same problem with my iPad mini. I have done almost all updates of my iOS devices OTA.
I never update issues before.
Also iPad 2 and iPhone 5 just worked fine.
Only now my iPad mini struggles with the update. Did a factory reset too.
And now have iOS 7.0.2 (11A501) on an iPad Model MD543FD/A.
World prefer OTA instead of iTunes.
Thank you for any help.

I've been trying for 2 weeks to update my iPhone 4S (7.0.6) to iOS 7.1 OTA but it fails all the time...telling me software update failed An error occurred downloading iOS 7.1. ..I need some support pls!!

The problem occurres after the downloading is complete and when its in "Preparing Update" procedure and specfically in its last progress (near the end). Suddenly a message pop ups saying that "Software Update Failed" \n "An error occured downloading iOS 7.1."
I've restarted the update process for the 20 th time!!! and reset my iphone twice to factory settings, but still nothing change, same error occures...
My iPhone specs
Version : 7.0.6 (11B651)
Model : MD235AE/A

Try updating by using iTunes via a computer.

Software Update Failed: An error occurred whilst downloading iOS 7.0."

Tried three times and three HOURS later, ON eACH Occassion!!:
"Software Update Failed: An Error Occurred whilst downloading iOS 7"
I am in South Africa

Hey there,
As Sneaky_Mouse suggested the best option is atm iTunes. Servers are probably going crayze.
If you cannot do it like that as well you can look for an iOS 7 ipsw (image file) and then, hold down either Option or Shift (on a Mac or Windows PC) and click Update; this will allow you to select the ipsw image.
http://www.techradar.com/news/software/applications/ios-7-is-here-and-ready-for- download-1182104
Hope it helps,

I have an iPhone 6 and an iPad air and each time I try to download the IOS 8.1 update I get the message "software update failed. An error occurred downloading iOS 8." What is wrong? This problem is ridiculous and frankly annoying

I have an iPhone 6 and an iPad air and each time I try to download the IOS 8.1 update I get the message "software update failed. An error occurred downloading iOS 8." What is wrong? This problem is ridiculous and frankly annoying. I have a brand new iphone 6 and a 8 month old iPad Air what is the problem

Hi Wingzfan13,
Thanks for the question. Based on what you stated, it seems like you can't update the iOS device. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
If you can't update or restore your iPhone, iPad, or iPod touch
Resolve iOS update and restore errors in iTunes
Thanks for using Apple Support Communities.
Cheers,
Mario

Software Update Failed An error occurred downloading iOS 8.1.3

I can not get the phone to update the OS? I tried different wifi points, and still no luck. I tried this at least 6 times with the same result. It looks to download, and then says it is 'preparing' for a while, and then it pukes out the message "Software Update Failed An error occurred downloading iOS 8.1.3". Anyone know how to resolve this? Thanks!

I've made a blog post on this error "
SOFTWARE UPDATE FAILED AN ERROR OCCURRED WHILE DOWNLOADING IOS 8.X.X
I hope this might help for those who are facing problem to update their iPhone or iPad. Here is the link https://shrishailtalukar.wordpress.com/2015/01/20/software-update-failed-an-erro r-occurred-while-downloading-ios-8-x-x-solution/

I am having difficulties in downloading iOS 8.0.2 to my iPhone 4. It is giving me the following message: software update failed. An error occurred downloading iOS 8.0.2. Please help!

I am having difficulties in downloading iOS 8.0.2 to my iPhone 4. It is giving me the following message: software update failed. An error occurred downloading iOS 8.0.2. Please help!

very good. You also had posted originally on the Using Apple Support Communities forum (dedicated to "How do I use this forum and find My Stuff in it?"). I had already asked our gracious Hosts to move it to Using iPhone where it now resides and will likely get more prompt attention. In the meantime, you might consider browsing and/or searching Using iPhone for similar issues as your own.
best luck
CCC

IOS 7 Software Update Failed

Software Update Failed - An error occurred downloading iOS 7.0 Message.

After retrying 8-10 times, the process seems to be going ahead as it should.
Updating my iPad 3 OTA; past "Downloading" (where previous failures occurred accompanied by the error "Software Update Failed: An error occurred downloading iOS 7.0") and now in final stages of "Preparing Update...". No changes were made to iPad configuration, to network, etc. in between retries.
Also, continually received errors downloading iTunes 11.1 for Windows but after a similar number of retries was successful at this as well.
It would seem that the widespread prognosis of high server load has merit. As in life, a bit of patience applied goes a long way. Keep trying, jackh003; soon the memories of primitive iOS6 will be behind you as you explore iOS 7.

Software Update Failed. An error occurred downloading iOS 6.

I have been trying to get the latest software update on my iPhone 4S 16GB for a few days. All of my apps are closed, iTunes version is current, and no other apps need updating. I am on WIFI and I just backed up my phone again; however, the software update will not work. The "estimated time remaining" fluctuates by random amounts as it tries to update as well (it may say 1 minute, then 15 minutes, then 2, then 8 - regardless of what the blue progress bar shows).
Here is the error message I receive: "Software Update Failed. An error occurred downloading iOS 6." Throughout the day today, I've also received a message stating, "cannot find update" - or something similar (I can't recall it verbatim).
What is causing this? Please help with detailed instructions. Thank you.

Same problem...
Hi
Dont know if any one has had this issue but I could never update iOS on my ipad2.
IT has ios5.1.1 and every time I try to update to ios6 it gives me software update failed error.
THe software was downloaded fine and it did try to install but no luck.
ANy help on this pls.

HT201210 I'M TRYING TO UPDATE TO IOS 6 BUT I KEEP GETTING ERROR MESSAGE sOFTWARE UPDATE fAILED: AN ERROR OCCURRED DOWNLOADING IOS 6

I'M TRYING TO UPDATE TO IOS 6 BUT I KEEP GETTING ERROR MESSAGE sOFTWARE UPDATE fAILED: AN ERROR OCCURRED DOWNLOADING IOS 6

I Tried for three days to download iOS 6 and kept getting error 1403. I finally went to the apple store and they couldn't figure it out either.
I finally got it to download and all I did different from the other 100 times was I went into settings and on the Bluetooth setting I put NO. Not sure if that's what did it but that was the only thing different that I did.

HT4623 I am getting a messages saying "Software Update Failed An error occurred downloading iOS 6.1.3" everytime I try and install the update.

I am getting a messages saying "Software Update Failed An error occurred downloading iOS 6.1.3" everytime I try and install the update. Any suggestions?

dkmusic89 wrote:
I am also having same issue. Why Apple people is not replying here with the correct steps to resolve this?
Because Apple does not participate in these forums. These are user-to-user forums.

Software update failed An error occured downloading iOS 8.0

I still trying to update my iPhone5S and iPhone4S but to no avail
What to do after receiving error messages:
A. via mobile:
"Software update failed
An error occurred downloading iOS 8.0"
B. via iTunes...won't even proceed... saying my connection Timed out
"There was a problem downloading the software for the iPhone*** 's
The network connection was reset.
Make sure your network settings are correct
and your network connection is active, or try again later."
Note:
- My connection was working perfectly well during those numerous attempts (probably more than 50 times).
- iPad was updated after 7 attempts
Question:
How can I update the 2 iPhone?
How can I proceed?

Same issue here with iPad Mini. What should I do??

IOS 7.0.6 software update failed

iOS 7.0.6 software update failed.
The same problem was also with the previous two software updates' attempts. What can I do to solve the problem?
Many Thanks

You can try updating using iTunes on the computer, but try this first and let me know how it goes.
1. Restart your device.
2. Disable your Wi-Fi.
3. Turn off your device and keep it off for 5 minutes.
4. Turn your device back on and enable Wi-Fi.
5. Try the download again.

TS3694 ios software update failed

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