TS3694 ipad stuck while updating software

Tried to upate software and the ipad is frozen with the connect to itunes message.  No online solutions work !

Your iPad is in recovery mode and must be restore using iTunes. You were not able to do this successfully?
If you can't update or restore your iOS device - Apple Support
Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad.

Similar Messages

  • ITunes deleted my iPad drivers while updating software

    If anyone can offer any insight into my problem, I would be so appreciative! I apologize for my lack of computer-savvy in advance.
    I plugged my iPad2 into my computer (Windows Vista OS) to sync it, since I hadn't done that in about a month. iTunes informed me that a new iOS update was available, so I installed it. After iTunes prepared the iPad for the install, I received Error Message 1602 and the iPad screen displayed the "plug the USB into iTunes" icon. I followed the online troubleshooting instructions, but the iPad is undetectable by iTunes. Windows does recognize the iPad, and it asks for the recovery disc. If I had a recovery disc, I left it at home before I set off to China with the Peace Corps. I believe the closest Apple Store is in Shanghai, which will be impossible for me to get to.
    The only thing my iPad will do now is show that "plug in the USB to iTunes" icon. If I try to put it in recovery mode, I only get that icon, and never the sliding bar. I don't know what to do! It would just kill me to have a worthless iPad sitting around my apartment until I can go back to America in two years. Does anyone know of anything I can do to get my iPad back?
    Thanks,
    Grace

    If you didn't backup the iPad BEFORE you upgraded to IOS5, the photos have been lost to the cosmos. 
    The upgrade erases your disk/flash.    Sorry.

  • My iphone 3gs is stuck at recovery mode while updating software 4.3.3

    my iphone 3gs is stuck at recovery mode while updating software 4.3.3 and even itunes is not responding . and i m using newest software of itunes on mac. please help.

    If you followed all of the steps within that article then it's almost always a hardware issue. Reason being is that if you attempted restoring the iPhone from another computer (as the article informs you to), and you are still stuck in recovery mode, it proves that it is not a problem with the iTunes installation on your computer.
    - Greg

  • So I was updating my boyfriend's iPAD and while updating it stopped and gave me a typical error message but with error 4013. It worked fine before and is now stuck in the "connect to itunes mode" recovery mode. I have tried updating and no luck. I have ev

    So I was updating  iPAD and while updating it stopped and gave me a typical error message but with error 4013. It worked fine before and is now stuck in the "connect to itunes mode" recovery mode. I have tried updating and no luck. I have even tried updating in DFU mode and no luck. Anyone git any solutions

    Are you following these instructions?
    Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    Continue holding the Home button until you see the Connect to iTunes screen.
    iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

  • HT201263 An error has occured while updating software. Connecting to the server is slow and games etc only run for 60 seconds

    An error has occured while updating software. Connecting to the server is slow and games etc only run for 60 seconds

    Have you tried resetting your iPad? You may have to restore again if there was a problem.
    Try the reset first.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • While updating software on my iPod touch 4 my computerswitched itself off and now iTunes is asking me to restore to original settings but there are photos on my iPod that have not been backed up. Am I going to lose them?

    While updating software on my iPod touch my computer switched itself off and now iTunes is asking me to restore to original settings. I have photos on my iPod that were not backed up so will I lose them if I resore to original settings? If so is there any way I can get them back?

    After you restore to factory settings/new iPod you can restore from backup. See:
    iOS: How to back up
    That is your only choice

  • My phone is locked up while update software on ITune with ITunes symboland a connector. It is still connected to ITune for over an hour. How do I recover my iPhone?

    My phone is locked up while updating software on iTunes showing iTunes symbol and a connector. It has been connected to iTune for a long time. How doI restore my phone?

    Click the restore button.
    Use iTunes to restore your iOS device to factory settings
    If you can't update or restore your iOS device - Apple Support

  • Ipad stuck while downloading itunes apps

    sir my ipad stuck while downloading iTunes apps in between
    i have tried to open with the buttons
    start/sleep button +wake up button
    pressed for 11 seconds
    symbole of apple is displayed
    again
    the symbol of
    iTunes
    arrow
    and usb connector showing from the wakeup button side

    According to this support site, books are available for free re-downloads everywhere that Apple has a store - every country that they sell content in.
    http://support.apple.com/kb/ht5085
    This does not include audio books though. So your purchased books should appear in the purchase tab of the iBook Store. See if closing the app completely and rebooting the iPad makes them appear again.
    Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • TS3694 My iPad won't update software saying it can 't connect to the Internet which is not true as you can see from me being able to write this. there is no error code. It just says unable to verify, try again later. Any suggestions?

    My iPad won't update iOS 7.0.4 software saying it is unable to verify because it can 't connect to the Internet and to try again later.  It doesn't display an error message number. Obviously I can connect otherwise you wouldn't be reading this. Any suggestions? Many thanks for your help.

    You didn't specify which way you are trying to update - using the Software Update setting on the iPad or by using iTunes. I will assume that you are using iTunes because the kb article that linkd you to here was the one about iTunes error codes.
    Quit iTunes, reset your iPad, restart your computer and try again. Disable your firewall and antivirus software of you are using it.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • While updating software on my Iphone 3g i am getting 1015 error

    am getting an error 1015 while updating the software, I tunes is uptodate...
    Please advise

    Is your iPhone jailbroken?. Are you trying to downgrade the iOS?. In the article http://support.apple.com/kb/TS3694 this is what it says about error 1015:
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

  • Error while updating software

    Hi, I have a MacBook Air (2011 release). The software version is Mac OS X 10.7.4. The erro occurs while updating the software. Files are downloading just fine, but when the system is trying to install them I get the error saying that the files cannot be installed on "Macintosh HD" and asking to restart the computer.
    Does anyone know how to resolve this issue?

    i think you really should get your phone to nokia care center
    Nokia 5730XM,200.12.87
    If my post helped you in anyway,Please click on the (Kudos!) Star, THANK YOU!!

  • How can I get my photos and all media back which got deleted while updating software

    Helppppp!!!!!!

    If you were updating from your comupter then, the computer would have created a backup of the iPad and you will be able to restore you iPad from the same backup.
    On the other hand, if you updated your iPad from the the Software Update feature available directly on the iPad, then all might be lost, depending on the following situations:
    1)If you were backing up and syncing your iPad from the comupter, you can restore your iPad and restroe with the backup.
    2)If you were backing up your iPad on iCloud, you can restore your iPad from that backup by restoring your iPad and when prompted, restore from iCloud Backup.
    3)If you were not taking any backups in any form then there is nothing you can do.

  • System stuck while updating

    I am new to Mac... Yesterday I was trying to update the OS X via Mac App Store, the system asked me to restart to finish the update and not to turn the computer off while updating but several apps were turned off the system got stuck on the main screen (wallpaper, menu/task bar) before both the log off and restart. Well, my question is if I may turn the computer off now, because it is stuck for some 18 hours now and does not react to anything - no mouse cursor, any key stroke...
    Thanks a lot for help.

    Turn off the computer because it's the only thing you can do and because the updates haven't been installed. After restarting, try installing these updates again

  • HT4623 iPhone got stuck while updating

    hey
    i have iphone 5 and I ve tried to update its iOS to latest version through iTunes but while updating it showed some unknown error, because of that now my iPhone is stuck and can't be updated.
    kindly guide me how to turn it On now as whenever i try to switch it on it shows to attach it with iTunes and doesn't go ahead.
    urgent!!!

    See: If you can't update or restore your iOS device
    What was the unknown error number? That's really critical information for troubleshooting.

  • HT4623 error 502 while updating software

    error 502 while updating software

    Hi EU@,
    Thanks for using Apple Support Communities.  If you're not able to update your software due to an error, I recommend this article:
    iOS: Unable to update or restore
    http://support.apple.com/kb/ht1808
    Cheers,
    - Ari

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