TS3694 Ipad won't turn on at all, and is recognized by itunes as being in recovery mode- when I try to restore it stalls on the portion stating "preparing device for restore" and on the page it says "itunes is restoring the software." Been like this for a
Ipad 4 won't turn on at all, and is recognized by itunes as being in recovery mode- when I try to restore it stalls on the portion stating "preparing device for restore" and on the page it says "itunes is restoring the software." Been like this for a day. I read the restore notes on apple, but this seems to be a little more unique than the standard recovery issues. Any ideas as to why I seem to keep stalling during the restore process?
Couple of things I can think of before going to the Apple store.
First, if you can, power off the iPad. Then connect it to the charger that came with the iPad and plug that into a known good wall outlet. Leave it there at least an hour then try to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart.
Also, you mentioned you have the latest iTunes. But it would be good to check the actual version. If the iPad is running iOS 7 you need iTunes 11.1 or later.
Similar Messages
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Please help...
Just what do you not understand?
Did you try:
Try to restore from another known-good computer and network.
Error 3014
This error occurs when iTunes can't reach gs.apple.com in a timely fashion. Follow the steps below to contact the iOS software update server gs.apple.com.
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
When my ipod touch is in recovery mode (when I try to re-store it) the itunes page sayes the website has been timed out and so it won't re-store. There is a limited time, whilst restoring the ipod, it lasts for approx 5 mins, then asks to start again all over again. Can anyone please help me?
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw. -
My iPhone says Searching in the top right hand side and has been like this for 2 days. Already had a replacement sim yesterday, still not working. Apple advised me to restore my phone by connecting to iTunes. When trying to do this it's not allow
Are you on a Windows PC? Do you have anti-virus software running on it? Here are some help articles for you to troubleshoot with:
Resolve iOS update and restore errors
Resolve iOS update and restore errors in iTunes -
The iPad says disabled connect to iTunes. When connected to iTunes it says please enter passcode. There is no places for me to enter a passcode. This has been like this for many DAYS...not hours. HELP!
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
TS3274 What do I do? My iPad won't turn on at all.
What do I do? My iPad won't turn on at all even if i put it to charge.
Have you tried resetting your iPad?
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).
No data will be lost. -
I restored my Iphone 3G using the settings on my phone to remove photos and contacts, however since then my phone remians sitting on the apple sign on start up and has been like this for days, have tried plugging it into my itunes but not recognised can anyone help
See this:
iPhone and iPod touch: Unable to restore -
The update for Pages says it is installing however it has been like this for days. Cannot open the app. What can I do?
Double tap the Home button to bring up the multi-tasking bar...tap & hold any app until they all start to wiggle...tap the red minus sign to remove every app shown. Tap the Home button when finished. Try to delete the app now.
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I purchased a full album and as it was downloading it stopped out of nowhere and all the music that was downloading said download error. Tap to retry. So i tapped all of them then it said it couldnt be downloaded at this time. Its been like this for 2 days. Help me!!!
Have you tried redownloading on computer and syncing?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"? -
I bought several episodes of a tv show on iTunes. I downloaded all but one using wifi. I watched one and then deleted it to make room. I started downloading the last episode (I am now using AT&T not wifi), it just says waiting - been like this for 3 days. I tried tuning my iPad off and on, but it will not start downloading. The settings show therein room to download. Help.
Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
My iPhone 4 froze when I was using the Facebook app. The only thing moving is the indicator at the top spinning to show its "thinking." Its been like this for about an hour, I can't even turn it off. Any ideas (other than letting the battery go dead)?
Thank you, I've tried that but it won't work either, the logo never comes up. It just stays on the FB app screen. I tried connecting to iTunes to see if I can fix something from there and it freezes iTunes. Also tried disconnecting the wifi (I don't know how I thought that would help but worth a try) and plugging it into the charger but still nothing. I think I'll have to visit the store tomorrow. I appreciate it, though!
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Can't open up Itunes (its been like this for months, and no response.)
I can not access itunes. Whenever I click on it it says:
"iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
If you were in the middle of something, the information you were working on might be lost."
It has been like this for a while. One day itunes just stopped working. Help from Apple would be nice.
E machine Windows XP
E machine Windows XPwe're still on track.
Error Number: 0x80040707
Description: DLL function call crash: QtinstallCode.QuicktimePostinstallProc
that's a known complication of a broken QuickTime. in this context, it usually means the installation configuration information of the QuickTime has been compromised.
here's what we'll try first.
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
Description of the Windows Installer CleanUp Utility
next use the QuickTime component of the complete uninstall instructions in the following document as a guide to a manual removal of leftover QuickTime program files and folders.
Trouble installing iPod, iTunes, or QuickTime software in Windows
once we've got all the existing QuickTime scraped away, let's try another careful standalone QT 7.0.4 reinstall.
does it go through properly this time? if so, does your itunes launch properly again?
love, b -
I was downloading the software update for ipod touch 2gen and after it was done downloading it showed that there was an error with my ipod and when i saw it was on the lockscreen loading. its been like this for 4 hours already
What did the error message say?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my ipod has a black screen with a loading symbol (its moving) i cant turn it off or plug it into itunes its been like this for about 3.5 hours. i tried to do a system reset it after a glitched download. but while it was reseting it got stuck ot a black loading screen.
PLEASE HELP ME !!!!!!!!The article helped me a bit but it doesnt help me totally because the buttons dont work and i cannot connect to itunes (itunes does not sense my ipod when plugged in) so im thinking to just let the battery uncharge...
but when it went down i was fully charged
(im very unpatient) -
After updating to mavericks on my MacBook, the screen keeps saying "setting up your mac." It has been like this for hours! How can I make it go faster? It's has been like this for 4 hrs.
I don't think your mac is setting up. It's stuck.
I would:
hold the power button until it shuts down
unplug all peripherals
do a safe boot (restart and hold down the shift key until you see the apple logo).
If it starts up in a safe boot, then you can try restarting with a normal boot.
If it does not start with a normal boot, then you probably have some incompatible third party software. Likely culprits are:
MacKeeper
CleanMyMac
third-party antivirus software
any other "cleaning" or "optimizing" or similar third party "utilities".
A good place to start would be to uninstall any of those (while in safe mode) and then restart.
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