TS3694 iphone cannot be restored error 3014, please help

tried to sync but required to dowload ios6, dont that no cannot sync or back upa, error 3014 displayed.
please can someone assist.
thanks

Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.

Similar Messages

  • TS3694 trying to restore and update my iphone 3g but it keeps saying the iphone cannot be restored error code 1015 can anyone help?

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    This Error Code is indicative of the Device being jailbroken / Hacked...
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.

  • My ipod touch 2g is on black screen.when i connect it to my pc it is not recognizing it.then i opened i tunes and put the phone in dfu mode it says an ipod is detected but it cannot be restored error 1600.plz help me...

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    Error 1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    Error 1600, 1601, 1602
    Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

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    This Error is often received when the iPhone has the iPad baseband installed. So iTunes sees a higher number in your iPhone and gives downgrade Error 1015, because iPad baseband is numerically higher than iPhone 3G baseband. You will have to search the Web for the complete fix which in now available.

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    Try the troubleshooting on this page : Error 3194, Error 17, or "This device isn't eligible for the requested build".

  • TS3694 when i try to update/restore my iphone 4s it is displaying error 3014 please help me with this...!

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    Follow the steps in this knowledge base article first, if that doesn't help then lick on the specific error code 3014 and that will lead you to another page for resolution.

  • Error (3) in iTunes. iPhone 4S cannot be restored [iOS 7] Please Help.

    It all started a couple of days ago. My phone was already on iOS 7 only, as in 7.0. I kept checking for software updats. Your phone is on the latest version it told me. No it wasn't. I wanted to upgrade to 7.0.2. but it wasn't showing that I need an upgrade (on the phone itself or in iTunes) thus, I couldn't update. This is when I INTIALLY RESTORED my phone.
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    2nd:
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    3rd:
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    NOW my phone will not restore no matter how hard I try.
    I tried DFU mode and restore it. I erased and updated the hosts file via the users> windows>system32>etc>hosts. NOTHING is working.
    I'm stuck in recovery mode with the plug into itunes symbol.
    Every time I do attempt to restore hoping MAYBE this time might be different the restore progress bar goes all the way full nearly...with the tinest sliver almost not even visible left that won't be completed when iTunes then pops up with the error message.
    I used to get error message 3194 but now I'm just getting error message 3.
    *ABOVE ALL I want to be able to access into my phone again but **KEEP IN MIND** somehow, as I previously explained, I skipped the activation screen. So I don't even know if my phone is activated any more.
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    I have purchased unlocked phone which i had a broken rear glass and got the same replaced at Apple for $200 and have had a problem with network it was going to searching for eternity. For restoring had to disable Find My iPhone which was not working and so was advised in the community to erase the phone and restore it from iTunes on Mac. I did the same and even took the help of Customer Care Executive who tried along with me to hard reset the phone and restore it.
    It would throw up the Error couldn't restore Error (3)
    Tried on multliple Macs ( Thankfully have two of them) wouldn't work and then also tried on windows 8 machine wouldn't work even then.
    Now i will have to go to the Store again.
    Somehow suspect if the replacement phone i got was a refurbished one not a brand new one. moreover consistent issues on the network suggest that the activation wouldn't have happened in the first place.
    Need help if my assumptions are true. Else would have to sue Apple in India for supplying defective handsets.
    I will sue them the moment they want me to pay again for the replacement.

  • HT201210 iphone cannot be restored error (2003)

    Hi
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    See if it helps
    Error 2001 - 2009
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.

  • TS3694 iPhone 3 GS restore error 2001 or 2006

    Need help with restore error 2001 or 2006; I have updated iTunes and OS to latest releases. Thx, LJ

    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.

  • To it being stolen it tells me it nees restoring and when i try i get cant be restored error -1  please help me

    After recieving my iphone 3gs back from the police due to it being stolen ( yeah they got it back)  it tells me it needs to be restored but when i do it says cant be restored with error -1   can anyone please help me  Im so hapy to have it back but now cant use it

    . . . sparse bundle could not be accessed (error -1)

  • Iphone home button & Restore is broke Please help

    Woke up around 11am today and my iphone was working fine, left it on the side in a cool area and around 11am the home button decided to stop working.
    Luckily i have a code and only way i worked around to go back to the main screen was locking the phone, then unlock go into emergency call then back and enter my code. no problem.
    Previously to fix the problem i restored the iphone and then backed up, worked a joy.
    But today i tried that and i get the following bug, Plug the iphone in restore goes through properly, i get the message saying keep iphone conencted. then a error message says. Iphone needs to be restored as its currently in recovery mode.
    Now if i unplug the usb cable and turn the phone off and turn it on, it will finish the install of the restore.
    Ill then plug it back into the pc and perform the back up, and shortly after ill get the same problem. so i unplug and turn off the iphone. turn it back on and it will be backed up.
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    What can i do any help. Im curious if its bricked it self.
    Its not jailbroken and its the latest update of 4.3.5
    Details: Iphone 3gs white 16gb
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  • Restore Error (-402620393) Please Help

    I just updated to the iOS 4 and it deleted all of my contacts. I keep getting an error that says "An error occurred while restoring this iPhone (-402620393)." So I tried importing from the SIM and that just gave me a lot of old information. It looks like the contacts I had when I bought my phone over 2 years ago.
    Does this mean I have lost all of my new contacts? What am I supposed to do if it won't allow me to restore?
    Thanks.

    Did you officially unlock it through O2?
    Sorry, you didn't bother to put in a location so I assumed you were in the States. Disregard the reference to AT&T.
    The restore error 1015 is almost always seen on a hacked or jailbroken iPhone. Again, try a Google search.
    If your iPhone has never been hacked, jailbroken, or tinyumbrella used on it, try the steps here: http://support.apple.com/kb/TS1275
    Message was edited by: deggie

  • TS3694 iPhone - Unable to restore - Error code 3004

    Hi... I persistently encounter an unknown error (3004) when trying to restore my iPhone.  I am using Windows 7.  Would any one be able to advise how I can resolve the problem.  Thank you.

    Did you ever use tinyumbrella to hack your phone?  It may have altered your computer hosts file, blocking access to Apple servers (gs.apple.com)
    "Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
    Test restoring while connected to a known-good network."
    Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • TS3694 please someone help me ive got a iphone 3G WITH 1015 ERROR CODE PLEASE HELP

    can someone help me i brought a secound hand iphone 3g model numberA1241.
    used it on itunes update  and it got a errror code 1015 come up had to take it to the shop to be fixed got told it would be alright to use on iphones now it was working ok untill my partner done what i did and pushed update and once again 1015 error code back ive tryed to fix it myself But I NEED HELP PLEASE !!!!!!!!!!!!
    I JUST AINT GOT ANY MONEY FOR SHOP TO DO IT
    SO PLEASE CAN ANYONE HELP ME  PLEASE SOMEONE GET BACK TO ME YOU WOULD  MAKE ME VERY  HAPPY MAN

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

  • HT4623 Iphone cannot be restored, error -1

    I've tried everything. Any suggestions? Anyone else having this problem? I can't even use my phone at this point.

    Hi djunerich,
    Thanks for visiting Apple Support Communities.
    See this article for help if your iPhone can't be restored:
    iOS: Unable to update or restore
    http://support.apple.com/kb/ht1808
    Regards,
    Jeremy

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