TS3694 iphone stuck in recovery

I tried to update my iphone 3g using iTunes and now it is stuck in recovery mode with an error code 1015.
Please help. Im not confident using any Youtube suggested sites as i dont know what they will eventually do to my phone, or if they actually work

Error 1600, 1601, 1602: Try the following steps to resolve this error:
Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
Follow the steps listed for Error 1604.
This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

Similar Messages

  • Pls.help my iphone stuck in recovery mode and itunes wont recognize it..i tried the other options that posted here,,,pls tell me what to do..

    pls. help my iPhone stuck in recovery mode and iTunes wont recognize it..i tried the other options that posted here,,,pls tell me what to do..before it was just stuck in an apple logo but when i tried recovery mode to itunes then it stuck..

    Hi awison,
    If your iPhone is not recognized by iTunes on your Windows computer you may want to use the steps in this article to troubleshoot -
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    This may also resolve your recovery mode issue. If it does not, use the steps in this article to resolve it -
    Use iTunes to restore your iOS device to factory settings
    http://support.apple.com/kb/HT1414
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • I try to update my iphone 4 to ios 7.1.1. But now my iphone stucks in recovery mode and can't connect to itune. i use windows 7

    I try to update my iphone 4 to ios 7.1.1. But now my iphone stucks in recovery mode and can't connect to itune. i use windows 7

    Try the iTunes troubleshooting advice here:
    Windows - http://support.apple.com/kb/ts1538

  • Iphone stuck in recovery mode trying to update

    I was attempting to update to the new ios 8. I did this all in the normal way as i usually do. When it got to the extracting software at the top of the itunes screen it took about 1 hour for this to nearly reach the end. then just before it reached the end it stopped and said it could not be restored as the iphone could not be found. now the iphone 5 is stuck in recovery mode and every time i connect it to itunes it says i need restore which i do and then the same thing keeps happening. it goes to extracting software bar for an hour and then stops just as it is about to finish.
    i have a laptop with windows xp and have installed latest itunes, i have attempted rebooting everything with no joy.
    please help.
    iPhone 5, iOS 7.0.4

    Follow exactly what I wrote below to fix iPhone stuck in recovery mode:
    Hold both power button & home button for 10 seconds.
    Once the device shuts off release the power button and keep holding the home button for 10 more seconds.
    The screen will remain black, plug it up to iTunes and see if it detects it.
    If that does not work hold both buttons to make device shut down, once screen is off hold the home button while plugging it up to PC.
    Do not let go of home button till recovery screen shows up on your device.

  • Iphone stuck in recovery mode, what now

    iphone stuck in recovery mode, what do i do now pls?

    Updating iTunes has nothing to do with an iDevice going into recovery mode.
    If the device is in recovery mode, restore it via iTunes on a computer.

  • Iphone stuck in recovery mode wont restore keep getting errors

    iphone 3gs is stuck in recovery it will not turn on unless plugged in and in restore mode saying to connect to itunes. when i restore it i get errors 3194, 1604 and 1611, i dont know what did this and im not sure what firmware the iphone is. itunes will recognise it in recovery mode but the computer will not. in dfu mode it will not restore either.

    Well, as a start, Recboot hosed the network database on your computer, which could be the problem. Especially if you had used it at some time in the past. Look in /etc/hosts, and if you see any lines containing "gs.apple.com" delete those lines.
    From your profile you are also using a version of OS X that is not compatible with iTunes 10, which is required to update iPhones. You need OS X Leopard 10.5.8 as a minimum.
    See: http://support.apple.com/kb/TS3694#error9 for other tips. You could have a bad or dirty connector on the iPhone also. Try cleaning it with a soft, dry toothbrush.

  • Iphone stuck in recovery mode and can't recover because "This device isn't eligible for the requested build"

    I have an iPhone 4S and it has been stuck in recovery mode for whatever reason. I have tried using data recovery software that can turn my phone to normal mode but when it tries all my phone does in turn off and then on again, back into recovery mode. I can't use iTunes to recover my phone because it won't let me do it without updating and recovering the iPhone. When I do this it gives me the error "This device isn't eligible for the requested build"
    Is there any other way I can restore my phone from backup without getting this error?

    https://discussions.apple.com/search.jspa?facet=content&type=discussion&sort=rel evanceDesc&showAnsweredFirst=true&q=This…
    Look for the thread with the green checkmark to find the answer to your question.

  • IPhone stuck in recovery mode after iOS 5 failed update

    During the update for the IOS 5, the process just hang over.
    Now my iPhone 3GS is in cycle between apple logo and black screen.
    When I enter in recovery mode and try to restore the backup I get an error 2001.
    I have done all updates to MAc os Lion and to iTunes.
    I know there is
    Any suggestions?
    Thanks

    OS 5 is facing problem with updating after been updated to iOS 5, iPhone is stuck in recovery mode (Apple logo & black screen repeat repeatedly).
    You can reset it in normal way of how when the iPhone crashes or locks up that prevents the iPhone from responding to being turned off for the steps follow this link,
    http://pathumf.blogspot.com/2011/11/how-to-reboot-stuck-iphone-iphone-4s.html
    Hope you will get it.
    Pathum.

  • IPhone stuck in recovery mode after failed update.

    Hi, I have a bad situation here... My iPhone 5 got stuck in recovery mode after I tried to update to iOS 7.1.1 from 7.0.4 and it failed (error code 6). If this was my iPod touch I would just restore it because all I have is music, but this iPhone has all my sisters graduation photos, important photos, important school documents, contacts, app data, videos from concerts. Etc. I was wondering if I could get the photos off the phone before restoring it, because they are important. I know I should've backed up my photos and made a backup of the phone, but I've been really busy with a lot of stuff. So I was just wondering if there is any way to get the photos and app data back. The app data doesn't really matter but the photos do. The device was not jailbroken or hacked in any way.
    If you could help, tell me ASAP.
    -JP

    When your phone is in recovery mode, it's like it crashed.  The only way that you can get it out of recovery mode is by restoring, and this erases all your data as well.   
    You can believe what you wish by "reading all over the internet".  This is Apple's technical support forum.  We do know what we're talking about.
    since you have very important photos on your phone, why haven't you been importing them to your computer as soon as possible after taking them?  This is how the phone is meant to be used.  Keeping critical data on only a device which can be easily stolen, dropped and broken is just plain foolish.  Also, did you not back up your phone (as you should be doing with any computer) before attempting any operating system update?  As you've now just painfully learned, updates do not always go as planned.
    I'm sorry for your data loss, but let this be a very important lesson.  BTW, when was the last time you backed up your computer?  I'm sure you have important data on your computer.  Hard drives WILL fail.

  • Friends iPhone stuck in recovery after failed update

    Friends phone failed on OTA update, now stuck in recovery mode, sleep/wake button is broken so cannot hard restart or get to dfu, connected to his computer with iPhone cable but computer does not recognise even with iTunes logo and cable showing, was planning to use tiny umbrella to kick it out of recovery but as PC cannot see it we cannot do that?
    I'm not sure there's much else that can be done.
    Any suggestions?
    Thanks guys.

    Make an appointment at the genius bar and get it replaced.

  • Iphone stuck in recovery with itunes logo. wont restore in itunes either. what to do?

    yesterday my iPhone was on the carrier mode 'searching...' and wouldn't find connection, taken sim out put back in. done everything. went to EE store and got told to reset iPhone so that's what I did, from my iPhone. from then it frozen on the restore screen and wouldn't restore. I looked on-line and did recovery mode and now its stuck in recovery and wont restore on iTunes. How do reset and update my phone? HELP

    Had the same thing happen to my iphone 6 that I just purchased 3 weeks ago. I did the latest upgrade to the software ,phone worked fine for the day but later that night it crashed,went to a black screen and would not do anything. I put it into dfu recovery mode to restore which is where it got worse. Phone was locked with the "connect to iTunes screen " and when I tried to restore several times kept getting error code 4003 and 4013. End result was a trip to the genius bar at the Apple Store where it was determined to be most likely some sort of hardware failure so they replaced my phone with what looked like a refurb but so far so good with the new one. Knock on wood. I still believe there are issues with this latest update because although my phone is working it's not running as smooth as it did the first few weeks I had it. I am very disappointed with the ongoing issues with the iPhone's. I've had every model phone from back to the i3 and never had as many issues combined with this latest iPhone 6. Here hoping Apple gets it together or this will be my last ios device!!

  • IPad and IPhone stuck in recovery mode after trying to update to ios 6

    I tried updating to ios on my Ipad 2 via computer and after the update downloaded a error message appeared my Ipad is now stuck in recovery mode. Is this happening to anyone else? SORT IT OUT APPLE!!!!

    Do you have to restore your iPhone again? You could try uninstalling and reinstalling iTunes. You could also try checking out this link.
    http://www.ipadforums.net/jailbreaking-hacking-tutorials-how-guides/28716-how-re solve-itunes-unknown-error-3194-a.html

  • IPhone stuck in recovery mode, I can't even reset it to factory settings

    I wrote a post before this but it seems like it got deleted???
    My iPhone is stuck in recovery mode and I've tried everything but nothing works! I can't even reset it to factory settings because I keep getting the "Connect to iTunes" screen. Is there any way that I can reset it to factory settings without using iTunes?
    I've searched all over the web, haven't found anything on this... I've tried all the apps that help exit from recovery mode but none of them work!
    Please, any help is appreciated! Thank you!

    https://discussions.apple.com/search.jspa?facet=content&type=discussion&sort=rel evanceDesc&showAnsweredFirst=true&q=This…
    Look for the thread with the green checkmark to find the answer to your question.

  • HELP! iTunes 8.2.1 update and iPhone stuck in recovery mode!!!!

    When I started iTunes today it asked if I wanted to update to 8.2.1. I agreed.
    Now, my iPhone is stuck in recovery mode (USB plug + iTunes icon on the iPhone screen).
    My phone is useless at this point. I DEPEND on having this phone working, and NEED the data stored on this phone.
    How can I simply get my phone working again?

    Unfortunately, that does not help me either.
    At this point the phone will not come out of recovery mode without being restored. All my data is going to be lost.
    Thanks for letting me have access to backup my data, APPLE! -- NOT!
    I'll be glad when my cell contract is over.

  • HELP PLEASE :( IPHONE STUCK IN RECOVERY MODE.

    Hey so this is the story.
    i wanted to update to ios4.1 so it said i needed to restore
    so i did and then it gave me error codes (1004). It would not let me restore and update. so now i am stuck in recovery mode.
    i really need help please. i have tried irecovery but no luck.
    someone please help my iphone is a must have. i need it tomorrow.
    i have
    Windows7 64bit
    iPhone4
    please someone help.

    Doing a search on Google revealed this:
    if you ever edited your hosts file ...change it back. basically do the reverse of this to about step 5:
    mac
    http://www.iclarified.com/entry/index.php?enid=7556
    windows
    http://www.iclarified.com/entry/index.php?enid=7557
    (editing the file back to the original worked for me)
    Follow those instructions and see if that helps.

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