TS3694 itunes can't establish a session with the iphone

Every time I try to backup...iTunes says it can't establish a session with my iPhone.
Ideas anyone please??

iOS: If you can't back up or restore from a backup in iTunes

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I have installed the following
Sun Java System Messaging Server 7 Update 3
Sun Java System Calendar Server 6.3
Sun Java System Directory Server 6.3.1
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Delegated Administrator 7
Sun Convergence 1 Update 3
as per the instruction here
http://wikis.sun.com/display/CommSuite7/Sun+Java+Communications+Suite+7+on+a+Single+Host
My problem is that when I open outlook and try to add a new contact, I get a message saying:
Unable to establish a session with the Address Book Server. Contact your server administrator for help or try later.
When using webmail, I can add contacts just fine.
How can I fix this problem?
Thanks
Edited by: Nevron on 26 ??? 2010 11:31 ??

Nevron wrote:
My problem is that when I open outlook and try to add a new contact, I get a message saying:
Unable to establish a session with the Address Book Server. Contact your server administrator for help or try later.Refer here:
http://forums.sun.com/thread.jspa?threadID=5424727
You need to log a Sun support request to get the latest Convergence patch.
Regards,
Shane.

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Hi
I have just updated to iTunes 10.7.(oh it just scrolled off the screen give me 5 minutes for it to come back again) 10.7.0.21 - the latest version
I run Win7 64bit & during installation i got the blue-screen of death & windows crashed
I went to apple website & downloaded iTunes manually & installed (it tried to install in the (x86) folder as usual, so i forced it into the 64 bit program folder like i always have to do.
It now runs fine but when ever i sync in get the error "iTunes could not back up the '' iPhone because a session could not be started with the iPhone"
I have tried deleting the existing backup as suggested in the forums but that didn't solve the problem, and now i have no backups at all
I have restarted the iPhone & the computer but the error is still the same.
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Hello brendalhl,
After reviewing your post, it sounds like a session could not be started to restore from a backup. I would recommend that you read this article, it may be able to help the issue.
If you can't back up or restore your iPhone, iPad, or iPod using iTunes - Apple Support
"... a session could not be started."
Thanks for using Apple Support Communities.
Have a nice day,
Mario

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TS3694 itunes can't establish a session with the iphone

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