TS3694 iTunes not recognizing newly restored iPhone! Any help?

Hi there, My iPod is notonnecting to itunes when I plug it in. > I had just restored it and now when I plug it into computer the "connected" comes up on the iPod screen but it doesn't show up on itunes or desktop as though its not plugged in! Any help?

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

Similar Messages

ITunes not recognizing/syncing replaced iPhone. Please help ASAP

i just got my cracked screen on my old phone replaced with a new iphone and ever since then when i plug my phone into my computer iTunes is not popping up and automatically sycning like usual. any ideas/advice on what i should do? thanks alot
ben
Message was edited by: bg23

What have you tried so far?
Different USB port?
Different iPod cable (if possible)
Reboot the computer and open iTunes before plugging in the iPhone?

ITunes not recognizing iPad or iPhone via wireless

I've been noticing that since the last iTunes update iTunes won't recognize my iPad or iPhone via my wireless connection when I launch iTunes. I have to manually plug each one in to sync, and this has been getting progressively worse over the last few weeks.
At first it was only sometimes, then it was just the iPhone, then it was just the iPad, then it would alternate between the two, and now it won't recognize either.
Do I have something off in my settings, or is this a bug in the new iTunes system?
Anyone else experiencing the same thing?

Hey jzzlvr57,
Thanks for the question. After reviewing your post, it sounds like the device isn't showing up in iTunes. I would recommend that you read one of these articles, they may be able to help you resolve or isolate the issue.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device not recognized in iTunes for OS X
http://support.apple.com/kb/TS1591?viewlocale=en_US
USB and FireWire Quick Assist
http://support.apple.com/kb/HT1151
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Switched computers, iTunes not recognizing songs for sync. HELP!

So my mother has been consolidating content from her older laptop on to her newer desktop. Today she decided to do iTunes while I was at work. From what she told me, she uninstalled iTunes off of her laptop (which was where she was buying/syncing/etc.) and then installed iTunes in to the desktop and plugged it in. She's got a decent sized library (200-300) songs, but now every time it syncs, it only syncs 3 songs, which she said were either bought or listened to today. When you click on "iPod" in iTunes when it's plugged in, and go to "Music", the checkbox next to "Sync all Music" is checked, but in parenthesis it says "3 songs". If you go to her library, all of her 200+ songs are there and can be listened to, but the syncing process won't recognize them.
Didn't know if anyone here has had this issue and could be of help. I usually just google search this crap, but didn't know how to consolidate everything from the first paragraph in to a short google search. So if anyone can lend any help, it'd be much appreciated. Thanks in advance.

Resolved. She uninstalled and reinstalled iTunes this morning before I woke up and apparently she was then able to get all of her music. I'm guessing there was a question she answered wrongly when first plugging the iPod in to the new desktop that screwed it up, but uninstalling and reinstalling the program "reset" it.

TS1363 why is iTunes not recognizing my new iPhone? How do I fix?

I just upgraded from iPhone 3G to an iPhone 4S, it will not connect to my iTunes in my laptop. Device not being recognized. How do I fix this?

Try the suggestion on the page from which you posted your question.

HT4972 iTunes not recognizing (mounting) my iPhone. What to do?

.....and I cannot hard quit my phone.

See the post <a href="https://discussions.apple.com/message/20301184#20301184">here</a>
The easiest is to navigate to the device manager to make sure the iphone driver is installed right. If it's like my hubs puter; the driver gets screwed up when he updates the phone via itunes.
1.)Device Manager
2.)Portable Devices
3.)Right click on apple device driver
4.)Update driver where you find it here
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
Windows will not install the driver any other way.

Itunes not recognizing ipod classic, windows does, help

I have an ipod classic that has not had new music installed on it for over a year. I have vista 64, vista recongnizes it itunes does not. I checked connection to itunes with my sons itouch and it works fine. I have done everything i can think of through apple support except buy support including uninstalling itunes, quicktime, etc.. and reinstalling, did not work. I installed itunes on a clean version of xp on another computer, with the same results. I have put ipod in disk mode, itunes still does not recognize it. what else is there to do? format ipod? will this help?
Thank You in advance, grandpa will be very please to have new music to listen to.

Hmmm. If no iTunes is recognising it, it might be worth trying a disk check on the iPod itself. Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors:
[Check your hard disk for errors|http://windows.microsoft.com/en-us/windows-vista/Check-your-hard-disk-fo r-errors]
Does the disk check find/repair any damage? If so, can you get (at least) enough recognition to do a restore in iTunes?

ITunes not recognizing iPhone 5 iO7 on Windows 7

I have exhausted myself dealing with this problem. My iTunes will not recognize my iPhone 5. I am running Windows 7 64 bit and my computer recognizes the phone when i plug it in, however, my iTunes does not so I am not able to sync any music. I have tried practically everything I have found on the internet to fix this problem and even the people at the Apple store could not help me with my problem. I have uninstalled and installed all Apple related programs, I have insured that the Apple Mobile Device USB Driver is working correctly but nothing seems to fix the problem. I just don't know what to do anymore because nothing seems to work. I have followed the suggestions contained in the following discussions but nothing seems to work. Thank you for your help.
Referenced discussions:
https://discussions.apple.com/thread/3121604?start=0&tstart=0
http://support.apple.com/kb/ts1538

golds04
Re: iTunes not recognizing iPhone 5
Feb 16, 2014 7:45 AM (in response to oryyx)
Had this problem this morning.
Once in the past had to erase my iphone and reload it.That was unpleasant.
This morning had the problem,too.
Plugged in my iphone directly into the Imac (not hub) then clicked shut down on the imac.
Pressed the button in the back while the iphone was still plugged in-and when rebooted iphone was visable in itunes.
Hope this helps.
Thanks so much for your suggestion. I'm using a MacBook Air and I just tried this with my laptop - shutting down the computer all the say (not restarting it) and then booting it back up with the phone plugged in. It didn't work but it was worth a shot! Thank you!
Jen912 wrote:
I had this exact same problem and just figured out how to fix it. I had to reload the driver on the iphone5 in order for itunes to recognize the device. Follow the steps here to see if you might need to do the same thing. Once I reinstalled the driver, everything works fine and I'm now able to sync with itunes again.
http://support.apple.com/kb/TS1538
Thanks for the suggestion, I have seen a TON of posts like mine where this is the solution. Unfortunately, I am on a Mac not Windows so the driver isn't the problem.

Itunes not recognizing iphone no update

I am trying to use my wifes old Iphone 1st gen. to use as an Itouch. It doesnt have a sim card and my computer connects it to itunes but does not allow synchronization. Any Ideas?
Thanks

Same situation here. Original iphone, tried updating to 3.0. In the middle of the update the USB disconnects and reconnects twice, then the itunes doesn't recognize the iphone any longer. I have a Macbook pro and am running this in a parallels window. I switched to the Mac side and ran the restore update from there and it worked fine. The windows version of itunes will not recognize the iphone now, even though XP does. I need this to work with the windows version, as I use outlook for contacts, etc. and the mac version wont sync these records.

Itunes not recognizing my ipod after restoring it

My ipod decided to go crazy on me, so I followed the 5 r's. After restoring the ipod it is no longer being recognized. I have restarted my computer, downloaded the latest software, used different usb ports but to no avail.
There is no icon in devices that pops up. When i run a diagnostic is states that an ipod is connected.
Any helps?

Hi Jim,
Thank you for your reply to my posting about iTunes not recognizing my iPod Touch after upgrading to Leopard.
iPods & Finder. Some other postings incorrectly lead me to believe that the iPod would show up in the "Finder". Thanks for setting me straight on this.
iTunes Not Recognizing iPod Touch. Prior to your posting, I had already read the article you referenced (to remove and reinstall the Apple Mobile Device Service per article "http://support.apple.com/kb/HT1747").
Prior to your posting, I had also read other articles in various "Apple Discussions" (forums) that suggested this recognition problem could be resolved by uninstalling/re-installing iTunes 8.0.2. Some implied that you could just re-install iTunes 8.0.2 right over the currently installed one without bothering to uninstall it.
Based on those postings, I "gambled" last night and simply downloaded and re-installed iTunes 8.0.2 (without uninstalling it first). I noticed during the installation that the Apple Mobile Device agent you referenced was also re-installed. Well, my gamble paid off! After the installation (and a reboot?), iTunes onces again RECOGNIZED my iPod Touch.

ITUNES NOT RECOGNIZING IPHONE 4S DEVICE, NOT ABLE TO SYNC

Hi Everyone, just noticed an anomaly with my devices
ITUNES NOT RECOGNIZING IPHONE 4S DEVICE, AND NOT ABLE TO SYNC. ANY IDEAS WOULD BE HELPFUL, THANKS

Open Device Manager and Right click Apple Mobile Device and choose Update Driver
Select BROWSE My Computer For Driver Software
Select Let me pick from a list of Device Drivers on my Computer
Click Have Disk button---NOTE if the have disk option is not available. Choose a device category
such as mobile phone or storage device if listed then Click Next the have disk button should appear.
Click the Browse button and navigate to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
Double click the "usbaapl" file or "usbaapl64" or if there is no driver folder look in
C:\program Files (X86)\ Common Files\Apple\Mobile Device Support\Drivers. instead
Click open in Have Disk Window Then Click NEXT and then FINISH Windows will install the Drivers
GOT THIS FIX FROM AN EARLIER POST BY J F FOURIE and it worked for me
Hope this helps

I have an old iphone and have a new one as well. I would like to use my old on as an ipod but itunes not longer recognizes it. Any ideas? I have been using it for a month with no problems until tonight. I restarted my computer..still no fix.

I have an old iphone and have a new one as well. I would like to use my old on as an ipod but itunes not longer recognizes it. Any ideas? I have been using it for a month with no problems until tonight. I restarted my computer..still no fix.

Looks like its fixed. I am syncing it now. A lot of the answers are for the new iphone so i had to mess with a bunch of settings as well. My old phone is now an 8 gig ipod. the books app no longer works and that *****.....but better than nothing...

HT1386 After the recent iTunes my PC recognizes that I have connected my iPhone, but iTunes does not. I tried the trouble shooter; it said device not recognized. I clicked the help button as instructed and get iPod not recognized instructions. What for iP

I have not been able to sync my iPhone 5s on my PC sincethe most recent update to iTunes. My computer showsthe iPhone as connected, but iTunes does not recognize it. I tried the trouble shooter and got device not recognized. I clicked the help button beside the failed test and get iPod instructions. How do I get iPod instructions for work for an iPhone? Better, how can I get this to show iPhone instructions? (On my other computer, I had to uninstall every Apple product to get the new iTunes to work.)

You wrote: (On my other computer, I had to uninstall every Apple product to get the new iTunes to work.)
You may have to do this on this computer as well. http://support.apple.com/kb/ts5376

Itunes not recognizing any device

itunes not recognizing any devices - old or new

iPad not showing up in iTunes on a PC
http://www.apple.com/support/ipad/assistant/itunes/
iPad not showing up on a Mac
http://support.apple.com/kb/TS1591

TS1538 Itunes not recognizing my Iphones. I've tried updating the itunes, cable is fine, and even re-installing itunes. Plz help :(

Itunes not recognizing my iphones. I've tried updating the itunes, cable is fine for the iphone, and re-installed itunes. Plz help

Version 11.1.5.5 of iTunes was just released today. If you update to that, does that help with the recognition troubles?
http://www.apple.com/itunes/download/

TS3694 iTunes not recognizing newly restored iPhone! Any help?

Similar Messages

Maybe you are looking for