TS3694 Just asked to update software on my sons ipod, did it, then it said the ipod is in recovery mode, error 3014. Restarted the PC.

Can anyone help, this product can be so annoying, just set my kids Ipod on another pC, obviously new software was downloaded.  The message came up to update IPOD software, once done it said error, cannot update, Ipod in recovery mode. Error 3014, tried the apple support no luck.

So you tried all of this:
Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.
http://support.apple.com/kb/TS3694#error3014
Then see if the previous discussions listed on the right side of this page under the heading More Like This help.
Last, make an appointment at the Genius Bar of an Apple store.

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