TS3694 Just asked to update software on my sons ipod, did it, then it said the ipod is in recovery mode, error 3014. Restarted the PC.
Can anyone help, this product can be so annoying, just set my kids Ipod on another pC, obviously new software was downloaded. The message came up to update IPOD software, once done it said error, cannot update, Ipod in recovery mode. Error 3014, tried the apple support no luck.
So you tried all of this:
Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.
http://support.apple.com/kb/TS3694#error3014
Then see if the previous discussions listed on the right side of this page under the heading More Like This help.
Last, make an appointment at the Genius Bar of an Apple store.
Similar Messages
-
This morning the Iphone prompted me to update software. After that it said my phone was in recovery mode and I had the restore my phone. Now most of the apps are muted and don't respond, help!
First, in iTunes, launch Preferences and go to the Devices tab. Check the date and time of the last backup. If it is recent you can restore it. However, if you mean you have the photos back in your Camera Roll then the backup was already restored. To get your music and apps back it should just be necessary to click "Sync".
-
I have an IPhone 4 which I just updated with the latest software, which put in it in Recovery Mode. It has the picture of the plug with ITunes, I downloaded it now its saying its in Recovery Mode, how do I save all of my previous data without Restoring?
I updated the phone before backing it up on iTunes, now the update wanted me to connect the phone with iTunes and it says the phones in recovery mode and it must be restored before its used with iTunes. I go to click restore and it says it will reset it to factory default and I'll lose all my current data. I have all my sons pictures and videos along with this notes. I can't lose all of this data! Please help!You have to restore the iPod, no ifs, ands, or buts...
After iOS is installed you will be asked if you what to set it up as a new iPod or if you want to restore from a backup.
If you have a good backup you can restore that and you're good to go.
If you don't have a good backup, then you end up with a "clean" iPod.... -
....desperating trying to install itunes 10.7, but it asked me to install Mac OS X 10.6.8. I did, but then it said that I needed to install Java for Mac OS x 10.6. I did that and now it keeps saying 'this update requires Mac OS X version 10.6??
Upgrading to Snow Leopard
You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s MobileMe service; fees and
terms apply.
Actually, you cannot download Snow Leopard. You downloaded a Snow Leopard updater. -
Tried to install iOS 7 and it said I needed to connect my phone to iTunes, so I did and then it said my phone wasn't updated to the software now my phone isn't working! all it's doing is showing a iTunes logo with a charger thing under it and won't let me cancel or anything
After connecting your iPhone to the computer did you restore using the iTunes on your computer?
-
I was doing the IOS 7.0.2 update to address security. The IPad is now telling me to plug in to Itunes. When I do so, my MAC is saying the IPad is in recovery mode and my data will be lost. What happened?!! How do i fix?
Something went wrong with the update and you are in Recovery Mode.
Follow the instructions below to recover your iPad.
http://support.apple.com/kb/ht4097 -
I updated my iTunes to IOS 6.0.1 tonight and then connected my iPhone to the computer and began to back up and update it. It froze and now I am getting the "connect device to iTunes" image on my phone. When I connect it I get a notification on my computer saying the phone is in recovery mode and as soon as I agree to set it up I get an error. I do not have my phone connected to the computer currently and it keeps turning off, I turn it on and see the connect phone image and seconds later it is back to off. Any advice?
Sorry I'm so late responding; I've been away.
http://support.apple.com/kb/TS3694#error1611
The error means that your antivirus or firewall is blocking the update process. -
I just applied for an Account but they did not request my ISBN. I may have made an error in completing the information. How can I correct it?
Did you just apply for an account or did you try to upload a book? If you are simply setting up an account, they won't ask you for an ISBN number. They will, however, ask for your tax ID number. After your account is activated, then any time you upload a new book, you will need to supply an ISBN number. Since each book has a unique ISBN, they don't need those numbers to initially set up your account. I hope that helps.
Good luck!
Kara -
have an iphod touch in recovery mode and hooked into the computer to restore it, because the kids forgot password and locked it up.now say software server cannot be contacted what do i do now?
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
IPad 1, stuck in recovery mode, error 1601, wont turn on or restore/update
Its a brand new iPad,
its stuck in recovery mode, it says restore and update but it wont restore/ update because i get error 1601, How do i fix this problem ??? it wont even turn on please help?If it were in recovery mode, you would see this
If its just a blank black screen, follow these steps
Will not turn on, or will not turn on unless connected to power
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if the Liquid Contact Indicator (LCI) in the headset jack or dock connector is activated or there are signs of corrosion or debris. Learn more about LCIs.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
If something other than the Home screen or Low Battery screen appears on the display, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, try resetting it while connected to the iPhone USB power adapter. To reset, press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until either the Apple logo or the battery symbol appears.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Restore the iPhone. Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service. -
I have Iphone 4s on iso 6.1.3 I have tried to Update it to Iso 7.0.4 but the phone stuck on Recovery mode and now i cant update it or restore it to the old iso so please help what i should do?
READ the article from which the question was posted and follow all the troubleshooting steps.
-
My iPhone 4 fail to update to iOS 5 and now it can't restor the firmware I am geting and error it says The iPhone "iphone" could not be restored. An unknown error occurre (-1) . Plese help
My iPhone 3GS is getting the same error. I've called Apple a bunch of times, and they won't get back to me. I'm searching through discussions to figure out a solution.
-
After i enter my password for the wifi in internet recovery mode it just shows a blank screen no disk utility shows why??? NEED HELP
Enter your admin passwrod, not Wi-Fi network password.
-
I have restored my iphone4 twice with updates, but have lost all my photos. Why does my iphone4 go into a recovery mode when I need to upgrade?
Why can it not be restored? Any additional details in that message?
Do you have the latest version of iTunes installed on the computer? -
i have the new ipad 16gb it was working fine till i went to download the new itunes and the apple mobile device recovery mode my windows pc cant find the software to download it i need help because my ipad wont work i only see the itunes and usb symbol can anybody help me.
Try these instructions:
http://support.apple.com/kb/TS3281
You may also have to go to the link in the bottom paragraph if the first page instructions do not work.
Maybe you are looking for
-
Question about private web browsing and Spotlight
I was browsing personal webpages on a work computer using Safari's 'Private Web Browsing', but although Safari doesn't remember the pages, Spotlight does which is a little concerning! I have excluded webpages from Spotlight searches but that doesn't
-
HI all, now a computer can have a number of interfaces. e.g ethernet port, USB port, fire wire. All of these can be used for communication (let say connecting to the internet when i say communication ) however a few of them can be used for other purp
-
Sharing Music between iPods/iPhones?
Good Afternoon! So, here's the deal. My wife has an iPhone and my daughter has an iPod touch. They each have seperate Apple IDs. My daughter has purchased "tons" of music that my wife wants to have available on her iPhone, if possible. Is there any w
-
Lightroom 3.6 stopped allowing export to disk
I am using lightroom 3.6 and have had no issues till now. when trying to burn a cd it says disk bruning is not supported by lightroom on this computer. It has always worked before. Several days ago I loaded nero 5 on my computer.That is the only thi
-
Reuse servlet as portlet- limitations??
I reuse servlet as portlet, by registrating the "portlet" and adding the line servlet/servletname in a provider.xml file. My questions is, how this limit the portlet. What's the difference between a portlet and a servlet acting as a portlet. And what