TS3694 My iPad2 has repeatedly refused to update to iOS7, whether connected to a PC or not.  The error message indicates an unknown error has occurred, with error code 6.  Does anyone have any idea what the problem might be and how to solve it?  Many than

My iPad2 has repeatedly refused to update to iOS7, whether connected to a PC or not.  The error message indicates an unknown error has occurred, with error code 6.  Does anyone have any idea what the problem might be and how to solve it?  Many thanks.

Hi
I followed this guy's instructions and it worked:
http://evsiphone.blogspot.com/2009/05/iphone-iphone-could-not-be-restored.html
I did disable the security (AVG and Zone Alarm) when I tried on my own PC. My wife's laptop which eventually got it working also uses AVG and Zone Alarm but on an XP O/S whereas my PC is Vista - maybe this is why.
Cheers for you help.
Andy
Message was edited by: bigbadandy

Similar Messages

  • Time Machine will not let me restore from backups after June, 2013.  I can see the files on the external hard drive but Time Machine skips all of them and goes back to June, 2013. Does anyone have any idea what the problem is?

    Time Machine will not let me restore from backups after June, 2013.  I can see the files on the external hard drive but Time Machine skips all of them and goes back to June, 2013. Does anyone have any idea what the problem is?

    rtilghman wrote:
    telling me to buy a new router is NOT a solution.
    And why not? Apple is selling these things like BigMacs. They can't make enough of them. You've been suffering since May because you refuse to get a decent router.
    Can you imagine if a company that makes a refrigerator told me that I needed to upgrade my electrical system to rectify a problem with their device? What kind of response IS that?!?!
    What if the problem with their device is that it requires a new-fangled "grounded" outlet and your circa 1890 house doesn't have grounded outlets. Would you refuse to purchase a $ 25 adapter on principle?

  • My iPhone 3G will not turn on, but iTunes recognizes it to sync.  Does anyone have any idea what might be going on?  This was a sudden occurance-phone worked without issue before.

    This afternoon I was used my iPhone 3G.  I then put it aside (it was left on) for about an hour.  When I went to use it again, nothing happens.  The home button will not call up the lock screen.  The lock button will not turn the phone on, off, or lock it.  When I plug it into iTunes, it recognizes it to sync.  Also if someone tries to call me it will ring on their end, but nothing on my end. 
    The iPhone is over two years old (purchased in April 2009), so it is out of warranty.  Also, everything is up to date on the iPhone.
    Does anyone have any idea what the issue might be?
    Thank you in advance.
    Shannon

    What iPhone do you have? You can check in settings>>general>> about.
    If you have a 3G you cannot update beyond iOS 4.2.1. The 3G is over 4 years old an was discontinued over 2 1/2 years ago. You need the latest ios to run the latest versions of some apps. If you have a 3GS you can update.
    If your phone is not responding, reset it by pressing and holding down both the home button ad lock/ sleep button simultaneously until the Apple logo appears.

  • Macbook pro keeps cutting out then wont turn on for a while then when it does same thing happens! Does any1 have any idea what the problem is?

    Macbook pro keeps cutting out then wont turn on for a while then when it does same thing happens! Happens with charger plugged in or not and green charge light stays on even when it cuts out and cant be turned on! Does any1 have any idea what the problem is?

    Try SMC and PRAM resets:
    http://support.apple.com/kb/HT3964
    http://support.apple.com/kb/ht1379
    Ciao.

  • I cannot install iTunes updates as of today.  Does anyone have any idea what changed with iTunes?

    The question apparently needs to be typed in twice...  good work.  Here it is again:
    I cannot install iTunes updates as of today.  Does anyone have any idea what changed with iTunes?

    Is this a distinct issue from the 42404?
    If so, are you getting an error message when you try to install iTunes? If so, what does it say? (Precise text, please.)

  • Please does anyone have any idea what might

    Please does anyone have any idea what might have caused 'esc' in a circle to appear on the screen of an iBook running Tiger? Afraid I don't have any more detail than that at present - it's the in-laws and they're very new to computing.

    I found what it was - they'd turned Speech Recognition on

  • Is there any way of exporting a clip (example 1 hour) into 4 seperate 15 min clips at the same time? Or does anyone have any ideas along the same lines to save time? Add my skype baconhousevidz if you can help or are unsure of what im asking

    Is there any way of exporting a clip (example 1 hour) into 4 seperate 15 min clips at the same time? Or does anyone have any ideas along the same lines to save time? Add my skype baconhousevidz if you can help or are unsure of what im asking
    thanks everyone

    BaconHouseVidz wrote:
    … at the same time…
    in hope to speed things up?
    no, no effect.

  • HT4757 Does anyone have any idea of when they might support Sigma raw?

    Does anyone have any idea of when they might support Sigma raw?

    Hello:
    No one here has any clue if or when.  Apple is very "close-hold" about upcoming changes or enhancements.
    I am not being critical, but the TOU prohibit any of us from speculating about future Apple hardware/software plans.
    Barry

  • My Mac has suddenly stopped playing my DVDs including a DVD it played fine only 3 days ago. Does anyone have any idea what could be wrong and how I could fix it? Thank you.

    My Mac has suddenly stopped playing my DVDs including a DVD it played fine only 3 days ago. I insert the DVD and wait for the player to start automatically but after 10 minutes, nothing is happening and it sounds like the disk has stopped spinning. I've now tried with four different DVDs (all store bought and so perfectly normal disks). The Mac doesn't eject the disk or anything it just doesn't seem to respond to it being there at all.
    My main confusion is why this suddenly happened today when it was perfectly fine last week.
    Does anyone have any idea what could be wrong and how I could fix it? Thank you.
    Jinxe

    Welcome to the Apple Support Communities
    See "The drive accepts discs but they do not mount or are automatically ejected" > http://support.apple.com/kb/HT2801

  • Does anyone have ANY idea when the next update is going to happen?

    I'm editing a wedding video now and am waiting for the new updates (especially the functionality between Speedgrade and PP) to drop. I had heard a few weeks back that they were going to happen 10/15 but that date came and went. Then at the Create Now tour they said "in the next few days", but that was nearly a week ago. Does ANYONE have the scoop on this? I'm chomping at the bit....

    Due to Adobe being a publically-traded company, where mis-information or disappointments from missed expectations can affect their market cap, non-disclosure-agreements of employees and contractors would prevent divulging of such information in a public forum.

  • Does anyone have any idea what a folder with a question mark inside at boot up means?  Or what the NO sign?

    Does anyone know what a question mark in a folder, or a NO symbol at startup means?

    "OS X Lion includes a new feature called Lion Recovery that includes all of the tools you need to reinstall Lion, repair your disk, and even restore from a Time Machine backup without the need for optical discs."
    See: http://support.apple.com/kb/HT4718
    If this doesn't work, it is likely that your HDD has failed, or is failing.

  • TS2845 does anybody have any idea what the default parental passcode is for apple tv

    i can't remember what the passcode is for apple tv. does anyone  know what the default code is?

    I don't believe there is a default, you need to enter a code to enable parental control. if you've forgotten it, you'll need to restore.

  • Does anyone have ANY idea when the wifi issue will be solved?

    My wife and I have had our iPad since May. The iPad has, almost from the start, been TERRIBLE on wireless. After a bunch of trial and error we discovered that the only way we could get it to work with out network was to disable/enable to the wireless every time it stop responding, which means doing this every 30-40 minutes on most days.
    Obviously this is hands down unacceptable. Apple posted the 3.2.1 fix which was supposed to solve this, but of course it didn't. As an application architect my team and I have been doing development for the iPad recently, and we encountered a bug related to this for one of our apps where the app would time out on load and close. Turns out the network connection is slowing down so badly it can't get a simple list within the initial 20 second launch window for the apps.
    This file is somewhere in the realm of sub-100k... 20 seconds? REALLY? On a 4mbps cable connection?!?!
    I'm almost ready to get my money back at this point... it's really frustrating to have to deal with this on a daily basis. We have a Belkin 802.11n router which works fine for every other network device in my house. That includes 2 iPhones (3G, 3GS), Dell laptops x2, IBM laptop x1, Wii, network bridge, etc.
    The lack of ANY kind of real insight is the most painful issue here. And no Apple, telling me to buy a new router is NOT a solution. Can you imagine if a company that makes a refrigerator told me that I needed to upgrade my electrical system to rectify a problem with their device? What kind of response IS that?!?!
    -rt

    rtilghman wrote:
    telling me to buy a new router is NOT a solution.
    And why not? Apple is selling these things like BigMacs. They can't make enough of them. You've been suffering since May because you refuse to get a decent router.
    Can you imagine if a company that makes a refrigerator told me that I needed to upgrade my electrical system to rectify a problem with their device? What kind of response IS that?!?!
    What if the problem with their device is that it requires a new-fangled "grounded" outlet and your circa 1890 house doesn't have grounded outlets. Would you refuse to purchase a $ 25 adapter on principle?

  • The keyboard in my MBA is not responding. The power button works fine and backlight is operating, but nothing else. I have tried SMC and Terminal but nothing helped. Would anyone have any idea what the problem might be? Thank you for your time.

    MBA keyboard not responding. SMC didn't work.

    If the USB keyboard still works after you log in, then the machine needs to be repaired.
    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
    Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
    If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
    Keeping your confidential data secure during hardware repair
    Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
    *An SSD doesn't need to be zeroed.

  • Anyone have any idea what the problem might be?

    I have a Macbook Pro model MA896LL.
    Unfortunately I shut the screen without powering the machine off or putting it to sleep and now I get no video. I can hear the machine chiming on and off but there is no video on the screen. I quickly researched it online and it seems it may be a firmware issue? Any help would be appreciated. Thank you.

    I know it sounds silly but are you sure the brightness is turned right up ?
    Try doing a Parameter RAM reset - hold down command/option/p/r keys at start up and wait for three chimes before releasing the keys.

Maybe you are looking for