TS3694 my iphone 4 has lost sevice and now wont restore i itunes error code -1

my iphone4 has lost service and now asks to connect to itunes to restore but comes up with error code -1

error code 1 http://support.apple.com/kb/TS3694  follow the steps to resolve, if that doesn't work you may have a hardware failure and will need to take it in to Apple.

Similar Messages

  • HT4528 disabled iphone and attempting to restore.  itunes error code 3194 can not restore

    i phone is disabled.  tried to restore using itunes.  holding down the two buttons. connecting to itunes and trying restore.  itunes comes back with 3194 error.
    help

    Possible causes
    You are trying to install a version other than 7.0.6
    Your antivirus or firewall is blocking access to  gs.apple.com
    Your phone is jailbroken
    Your computer was used to jailbreak or hack som other iDevice in the past
    See: http://support.apple.com/kb/TS4451 for possible remedies.

  • IPhone has turned off and now requires activation

    iPhone has turned off and now requires activation necessary to connect with itunes . itunes recognizes the iphone but not really . can do ?

    Do as it says and restore your phone at this point there is no data on your phone.  If you have a backup of your phone you can restore to that backup.

  • I upgraded my iphone 5 to iOS 8 and now i get an itunes error message when I try to sync "this iphone cannot be synced. Unknown error.

    I upgraded my iphone 5 to iOS 8 and now i get an itunes error message when I try to sync "this iphone cannot be synced. Unknown error. (-50). my icloud drive was stuck in an upgrade cycle, but i've stopped that and still get the error message.

    I restarted itunes and tried again (based on a similar question/solution from 2012).
    I don't get the error message anymore, but it's really sort of odd that after step one of sync, it looks as if sync stopped, and then all of a sudden you see step 4 of sync.
    Also before the upgrade I had 7+ gigs of space free and after the upgrade I have 10 gigs free. seems like something is amiss, but it's not like I have anyway of determining that.

  • Hi, I've just tried to upgrade my iphone 3gs and it wont restore from itunes or connect to the server to activate. Sorry I started this !  Any ideas please

    Hi, I've just tried to upgrade my iphone 3gs and it wont restore from itunes or connect to the server to activate. Sorry I started this !  Any ideas please it's driving me mad and Ive lost my phone

    What is the exact message you're getting?

  • I updated softwhare on my iphone 3gs on sunday which has now wiped all softwear off my phone and now wont connect to itunes or even turn on? any clue, tried rebooting with home buton but no response!!

    updated software on iphone 3gs on sunday and now phone has stoppped working, almost as if the phone has been wiped of all hardware!! when trying to add new device to system computer keeps aking for disk that came with device, and obviously the iphone doesnt come with one!! all thats displayed on screen is usb logo and itunes logo, but my tunes account wont connect!! is phone nakered? help with this would be great!

    Have EXACTLY the same issue thePOPEofDOPE420, tried the setting> general> reset> reset network setting suggestion - but this does nothing. Still the issue persists.
    WiFi - internet works great. As soon as it's off, status bars showing a full signal, 3G but the web page/Facebook app/App Store just hangs and won't load.
    Not sure who to contact - T-Mobile or Apple?

  • TS3694 My iphone has reboot loop and it can't connect with itunes.

    My iphone has reboot loop and it can't connect with itunes. https://www.youtube.com/watch?v=bONKHhHlN78

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • Iphone crashed lost music and now computer won't recognize it

    Hello everyone!
    So I was updating my iphone 5 (iOS 8 for sure, i think 8.1) and was adding some music when i thought i might not have enough space on my iphone. So on my iphone I deleted music and a few movies FROM the iphone, not in iTunes. My music app froze and then crashed. When i went back into the app all my music was gone except my 120 odd songs I actually purchased from iTunes. This has happened to me before and the fix was just to leave the iphone plugged into my computer and all the music would return in 20 odd minutes or so. Well after this crash my computer wouldnt recognize my iphone... some of my music came back but not even close to all (went from 5000 songs to right around 1200). Ive tried all the fixes ive read about. Restarting iphone and computer, re-installing itunes, tried a different cord, and a just about every fix possible using the device manager (i use windows 8.1). Something interesting about after it crashed was that the syncing arrows that spin around in a circle in the top left of the phone while syncing is taking place were spinning for like 12 hours after being unplugged from my computer... weird stuff. The only time I can even get my computer to recognize my iphone is even plugged in and is trying to connect is when I leave it plugged in and do a hard reset (holding down home and screen lock button) and then it recognizes it for like 10 seconds - says error code 43 and then will never reappear until I do another hard reset. I really dont know whats going on and as far as I can tell, im the first to have this type of problem, hopefully not but really appreciate any help you guys can give.

    Hello , Willy_D
    Welcome to the Apple Support Communities!
    I understand that you have an issue where your Windows computer is not longer recognizing your iPhone in iTunes. I also realize you have already completed a lot of great troubleshooting. I would first recommend, to ensure all steps have been completed, reading over the attached article and working through any steps that you have not yet completed. 
    iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
    Please let me know if the issue continues so that we can continue troubleshooting. 
    Have a great day,
    Joe

  • My iphone has gotten wet and now the screen has froze up.....any suggestions??

    My iphone got wet and now the screen is froze.......any suggestions??? 

    *UPDATE 2*
    The issues seem intermittent. The delay in silencing seems to have stopped and the clicking sound comes and goes, but it still power up on its own after shutdown :(

  • HT203167 My iPhone has lost some of my purchased music from iTunes. I have tried everything to get it back.   I do not understand why

    My iPhone 4S has lost some of my purchased from iTunes music.  I have been unable to get it back.  why

    Hello mvanderkooi
    You would have to wait the 90 days is up before associating it again with that computer. The article below will explain about link your Apple ID with iTunes and devices. 
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Regards,
    -Norm G.

  • My iphone 3gs shut off and now wont make it past the apple screen i put it in recovery mode but when i do connect it to my itunes the phone will just shut off and keep going into recoveryt mode its really ******* me off please help!!!

    my iphone 3gs died and now it wont make it past the apple logo screen so i put it in recovery mode and hooked it up to my itunes on my home computer now it will say do you want to restore this iphone i click ok but then after it exctracts the software then starts to restore the screen goes black and it shuts off then 10 seconds later it turns back on it wont make it past extracting software please help me im getting really mad plaease help. it wont restore my phone and the error message 1611 come up i dont get it.. also the lock button on my iphone is broken and only works when i squeeze the topo of the iphone together so i cant put it in DFU mode

    Here is what you should do turn the device on hold the home button and the power button until the device turn off keep holding and when the device reboots release the power button but hol the home button until it shows the iTunes logo then restore it

  • Was doing new update and my iphone 6 plus froze and now wont work

    I was doing the new update on my iphone 6 plus and it froze during the download and now its telling me to connect to itunes but when i do nothing happens! what can i do to fix my phone?

    See this support document for help. If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

  • My iphone has been disabled and it says connect to itunes and when i try and connect it to itunes it doesnt connect? How can i restore my iphone4 without itunes?

    My iphone 4 wont connect to itunes, my phones been disabled my friend typed in my password to many times thinking it was only for an hour and it wont restore

    Hi erinlawrence001!
    Here is an article that will help you troubleshoot this issue with your iPhone:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    https://support.apple.com/kb/ht1212
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • My iphone 4 shut off and now wont turn on...HELP

    im not sure what happened, i was in an agurment and had it in my hand the whole time and then some one called and silinced it useing the top right botton went out side left and now its off and wont turn off or connect with the charger or computer. PLEASE help i just want and need a phoneeee!

    try resetting the phone, hold the power button and the home button.

  • My iphone just shut off and now wont turn back on.. is stuck on the apple screen.

    my iphone 3gs is locked up...  just shut off in the middle of a text...  tries to turn it back on and it wont go past the aple screen??

    Try resetting your iPhone by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
    If you can't do that, try Recovery Mode... http://support.apple.com/kb/HT1808

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