TS3694 my iphone 4 keep shutting down and stopping the restore function in itunes any suggestions?

I am trying to restore an iphone 4 that has gone into restore mode on its own.  It says to connect to itunes.  I updated all software prior to connecting and when I try to restore the phone it shuts down on software restore and give me an error message containg the number 2001.

the exact message would help

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