TS3694 MY IPHONE 4S WON'T SWITCH ON APPLE SIGN JUST KEEPS FLASHING,TRIED RESTORING IT THROUGH ITUNES BUT SAYS ITS IN RECOVERY MODE AND UNKNOWN ERROR SO CANNOT RESTORE CODE 3194
MY IPHONE 4S WONT SWITCH ON THE APPLE SIGN JUST KEEPS FLASHING ITS 4 MONTHS OLD AND HASNT BEEN DAMAGED HAD ABOUT A QUARTER OF CHARGE AND JUST WENT OFF TRIED RESETING BY HOLDING HOME AND LOCK KEY, NO LOOK, TRIED DOING IT THROUGH ITUNES, IT SAYS ITS IN RECOVERY MODE AND WILL ERASE ALL DATA AND RESET, THEN SAYS IT CANT BE BECAUSE OF AN UNKNOWN ERROR CODE3194, PLEASE HELP!
Stop using caps then I'll read your post.
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This happened after I did a software update on my phone about a month and a half ago. My phone will randomly shut off by itself and wont come back on. I had spoke with an apple repair person over the phone who told me to hold in the home button and then plug it into my computer. When the iphone said that there was an error and gave him a code he suggested that I send it in. So I did and about a week and a half later I get it back and its on. Yet the problem still occurs. It shut off twice in the same day and for several hours would not come on. When it did I called apple again and they ran a diagnostic on my phone and said it was a software issue. So then why was it not fixed? They told me they could not duplicate the problem. And now it happens about once or twice a week now. And its happening right now. I have it plugged into my computer and the apple logo with a bar below it has been on for about 20 min now. And itunes is still saying "waiting for iphone."
Hello Elliiee,
The steps detailed below can help stabilize your iPhone.
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If the display turns on, go to step 4.
If the display remains black, go to next step.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen -
It keeps saying searching for signal too....
According to this article: http://support.apple.com/kb/TS3694#error21
Error 21- These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
The error on the Mac is odd though. 2100 is not in the article. What version of the Mac Operating system are you running? -
IPhone 5 won't reboot past Apple logo. It will not show up in iTunes to perform a restore.
iPhone 5 won't reboot past Apple logo. It will not show up in iTunes to perform a restore.After the logo appears the phone will get switched of by its own. I updated my phone 2 days before.
The iPhone can only be serviced in the country where it has been bought, and it can't be shipped internationally to Apple Support, you'll or somebody else have to bring it personally. If you registered the phone with your Apple ID, you might not need the receipt, Apple Support should have your data.
Did you try to set it back to factory settings without using any backup afterwards?
Use iTunes to restore your iOS device to factory settings - Apple Support -
im trying to restore my iPhone 5 and its gone into recovery mode and won't go out I've gone on to iTunes it says that its in recovery mode and to restore it after about 10 seconds it come up with could not restore unknown error occurred (9) i wonder if you could help
you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
If that does not work, take in for service
Genius reservation http://www.apple.com/retail/geniusbar/ -
I have an iPhone 4S and never had a problem with syncing it. But suddenly, when I connected my phone to my mac, it says that its in recovery mode, and I need to restore it in order to sync. I've updated both my phone and my itunes, and it didnt work.Help?
fighter19lisa wrote:
that only makes it say its synced, when its not.
No, it does not. It transfers purchases from the iDevice to the computer. The computer must be authorized for the Apple ID that the content was acquired with.
fighter19lisa wrote:
my playlists wont show up on the phone.
Are they selected to sync? Is Manually Manage content on the device selected?
fighter19lisa wrote:
i had to change my password for my aol account again and i still cannot get my email on my phone to even work
What does that have to do with syncing content to the device? FYI, nothing. -
hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no software available for me . please help . mr frustrated
If your computer is running an OS X prior to Snow Leopard 10.6,
the answer (if it is an Intel-based Mac; not old PowerPC model)
would be to buy the retail Snow Leopard 10.6 DVD from Apple
for about $20, and install it. Then update that to 10.6.8 by using
the installed Snow Leopard online to get Combo Update v1.1 for
Snow Leopard 10.6.8. After that is installed & updated, run the
system's Software Update again, to see what else is available to
that system.
Later systems can then be looked into at Mac App Store, once
the computer is running Snow Leopard 10.6.8.
And if your computer is a Power PC (G4/G5, etc) and has no
Core2Duo kind of CPU -- See "About this Mac" in apple menu
to disclose the general info about your Mac. Also you can see
even more by clicking on "More Info" when looking in there...
If it isn't an Intel-based Mac, it can't run a system past 10.5.8.
Hopefully this helps.
Good luck & happy computing! -
My iPhone 4 will not turn on, when I plug it into my computer and load up iTunes its in recovery mode and the only option is to restore my device to factory settings, I have no back up of my phone I've also tried the home/sleep button thing but nothing, I have literally done every method I was told, I checked for water damage and that's fine. I don't want to restore my phone or buy a new one or pay for repairs because that's wasting money when it could be a simple way to fix it. And yes, I've also tried charging it and turning it in. I really need some help with my phone
That does happen. It depends on how hard the server is being hit, as well as the connection speed of your system. If you are on a windows system, you will want to disable any antivirus or firewall software during the download.
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Hi, my iphone its in recovery mode and when i restore my iphone 5s loading show the blue screen and show note on itunes (unknown error 14) please i need your help please . thanks
In the article Resolve iOS update and restore errors this is what it says about error 14:
Check your USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014, or “invalid response."
If the USB connection between your device and computer is interrupted, you may be unable to update or restore.
To narrow down the issue, you can also change up your hardware:
Use the USB cable that came with your device, or a different Apple USB cable.
Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
Try a different computer.
If necessary, resolve any further issues with the USB connection, then with your security software.
If you're still seeing the error message, check for hardware issues by following the next section. -
I have an IPhone 4 which I just updated with the latest software, which put in it in Recovery Mode. It has the picture of the plug with ITunes, I downloaded it now its saying its in Recovery Mode, how do I save all of my previous data without Restoring?
I updated the phone before backing it up on iTunes, now the update wanted me to connect the phone with iTunes and it says the phones in recovery mode and it must be restored before its used with iTunes. I go to click restore and it says it will reset it to factory default and I'll lose all my current data. I have all my sons pictures and videos along with this notes. I can't lose all of this data! Please help!You have to restore the iPod, no ifs, ands, or buts...
After iOS is installed you will be asked if you what to set it up as a new iPod or if you want to restore from a backup.
If you have a good backup you can restore that and you're good to go.
If you don't have a good backup, then you end up with a "clean" iPod.... -
i just update my iPhone which was previously jailbreaked when i update it after downloading all the file it start to show the apple logo for a moment and it went and completely turned off i tried to connect through iTunes but it doesn't show any iPhone connected to itunes
No support for jailbroken phones will be given in this forum or from Apple.
Unauthorized modification of iOS has been a major source of instability, disruption of services, and… -
I have an iPhone 3gs, and I downloaded ios 5.1 through iTunes, but now its telling me to activate my iPhone with a sim card, and I never had one.. Help!
I used an old sim card to try to activate my iphone 3gs, it didnt work, and it gave me this response:
We're sorry, the iPhone you connected may be damaged and cannot be activated for service. We reccomend you visit your nearest apple Store for more information. -
My i phone 4 wont switch on the apple sign just keeps coming up the going away any help
my i phone 4 wont switch on the apple sign just keeps coming up the going away any help
My phone is doing the same away and I tried what you said, jpm12, but the apple sign still keeps coming up and going away.
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Just downloaded the new software from itunes today for my iphone 4. While talking on the phone while plugged into macbook (charging) my call was dropped and then my phone turned off. Itunes now says it found my phone and it was in recovery mode and I need to restore it. When I try to do that I get an error code of (2001) and I am unable to go any further. any help from anyone please? Thanks. Ben
Thats okay
Are you using a Mac or PC? The step about ports, it not really relative to your issue (error 2001)
Apple wrote (in TS1275)
(2001, 2002, 2005, 2006, 2009, and so on) If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. Learn how to reset the SMC. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue continues, it may be related to conflicting security software.
So I would try an SMC reset if you are on a Mac. But mainly, try a different USB cable if you have one. -
Iphone 3gs in recovery mode and gets error on itunes
Hi my iphone 3gs in stuck recovery mode and gets an unknown error on itunes when afterdownloading ios6 and trying to restore.
My phone is useless right now:(
I did have a uncomplete cloud backup inprogress when I tried ti update the iosHi Han38,
If your iPhone is in Recovery Mode but isn't being recognized by iTunes on your Windows machine, you may find the following article helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
- Brenden
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