TS3694 my iphone crashed. tried to restore and got error 2009. what can i do?

??

Try  these troubleshooting steps.
If that Article did not resolve it... then perhaps a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required..
Be sure to make an appointment first...
Note:
That error message may be indicative of the Device being Hacked / jailbroken.... If this is the case then you are on your own.
Unauthorized modification of iOS...
http://support.apple.com/kb/HT3743

Similar Messages

  • TS3694 i was trying to update my iphone 5 but it got stuck on itune screen. whenever i try to restore it says error (1669) what can i do. please help

    i was trying to update my iphone 5 but it got stuck on itune screen. whenever i try to restore it says error (1669) what can i do. please help

    Try  these troubleshooting steps.
    If that Article did not resolve it... then perhaps a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required..
    Be sure to make an appointment first...
    Note:
    That error message may be indicative of the Device being Hacked / jailbroken.... If this is the case then you are on your own.
    Unauthorized modification of iOS...
    http://support.apple.com/kb/HT3743

  • My ipad will not come on.  i tried to restore and get error message 1603, dont know how to take out itsw

    my ipad will not come on.  i tried to restore and get error message 1603, dont know how to take out itsw which it tells me to do.

    Error 1603
    Follow the steps listed below for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations. If you do not want to remove the IPSW  in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.
    Error 1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    The above is from the 2nd link below.
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • OS 8.0 update OTA to my 4S has killed the device. After the initial attempt failed I tried via iTune Restore and got Error 29. Attempts to restore to an older version (7.1.2) failed as well. Same error. The phone is stuck in the familiar "connect to

    OS 8.0 update OTA to my 4S has killed the device. After the initial attempt failed I tried via iTune Restore and got Error 29.
    Attempts to restore to an older version (7.1.2) failed as well. Same error.
    The phone is stuck in the familiar "connect to iTunes" screen. 
    Has iOS8 destroyed my phone?

    Hi vijay294,
    Welcome to the Apple Support Communities!
    I understand that you received a restore error while attempting to update to iOS 8 and now you see the Connect to iTunes graphic on your display. In this situation, I would recommend using recovery mode to restore your iPhone. Please use the instructions located in the attached article to complete this process. 
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    Best regards,
    Joe

  • I have a classic that seems to be stuck in restore mode, the screen says "do not disconnect'' and i can't restore using itunes. i have tried resetting it and still no good, what can i do to fix this problem ?

    i have a classic that seems to be stuck in restore mode, the screen says "do not disconnect'' and i can't restore using itunes. i have tried resetting it and still no good, what can i do to fix this problem ?

    Be good to know what the diagnostic results are.
    I've also just run into an issue where I couldn't restore an iPod with a corrupt file system, and the "super fix" in that linked article wasn't working for me. I've run across a potentially useful workaround.
    iPod Classic went on the fritz today just after syncing. Couldn't restore via iTunes, kept getting 1439 errors, Windows wouldn't format as FAT32, claimed the "Volume is too big for FAT32". Finally tracked down EaseUS Partition Master Home Edition (Free) and formatted as FAT32 with 128k clusters. The iPod is filling back up again. Might be worth a shot here...
    tt2

  • I am having trouble updating iTunes 10.7- it downloads about 70% then stops and says error. What can I do to update??

    I am having trouble updating iTunes 10.7- it downloads about 70% then stops and says error. What can I do to update??

    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/quicktime/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • HT204053 SOMEONE STOLD MY INFORMATION OFF MY PHONE, SPYING AND GOT PASSWORD! WHAT CAN BE DONE? THE OTHER USER IS ON MY SAME APPLE ACCOUNT

    SOMEONE STOLD MY INFORMATION OFF MY PHONE, SPYING AND GOT PASSWORD! WHAT CAN BE DONE? THE OTHER USER IS ON THE SAME APPLE ACCOUNT AND TOOK SCREEN SHOTS OF TEXT, PHOTOS MOST LIKELY SAVED IT TO AN APP. ON THE PHONE & OR EMAILED IT TO SELF.

    You need to get control of your Apple ID. Change the password.
    Manage your Apple ID -
    https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
    If you can't change the password because this person ahs changed the password to something that you don't know then contact the Account Security Team to get control of your account.
    Apple ID security issues -
    Call Apple Care for your country and ask for the Account Security Team. They can assist you with your issue.
    http://support.apple.com/kb/HT5699
    The very last thing that you want is to have Apple close down the Apple ID, especially if you have bough t a lot of content through this account in the past.

  • TS3694 the iphone could not be restored. an unknown error occurred

    iphone4g 16 error
    the iphone could not be restored. an unknown error occurred(-1)

    That error is from jailbreaking your phone.  It's now unfixable.

  • TS3694 the iphone could not be restored. an unknown error occurred (1015)

    the iphone could not be restored. an unknown error occurred (1015)

    That error is from jailbreaking your phone.  It's now unfixable.

  • TS3694 The iPhone could not be restored an unknown error(21) ocuured

    Dear All
    The iPhone could not be restored an unknown error(21) ocuured

    That error is from jailbreaking your phone.  It's now unfixable.

  • Only apple logo appears, cannot restore ipod, tried to restore and received error code 1602, what can I do?

    I am trying to figure out why I cannot restore my Ipod touch 64, when I get through the whole restore it states "error code 1602".  I have used the original cable that came with the Ipod and have tried it on two different computers.  When I turn it on only the apple logo appears and nothing else happens.  Please help

    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software.
    If the phone is stuck on the Apple logo, you can try a hard reset (deletes no info). Press and hold the power button and Home button until the phone turns off. Then try to power it up again.
    Simply restarting your computer will not cause your iPhone to stop working unless there is a major issue with software conflicts on your computer... i.e.... corrupt iTunes installation.
    Try disabling any security software you might have and avoid using and USB hubs or extenders etc.
    If the hard reset doesn't work in getting your phone to boot up, then you'll have to do a restore of the device.

  • The iphone could not be restored and unknown error occured(20)

    is this simply because of the madness?

    All versions of the 2.0 upgrade from apple are total clusterbombs. Both of my phones have been totally jacked since attempting this upgrade, and many of the issues that occur once u are finally able to upgrade still exist after 2.1 update (see my other posts).
    I had the same prob as u guys only in my case, it actually bricked a 6 month old $2000 dell notebook in the process and partially bricked my old dell desktop still running XP PRO (not to mention both of our iPhones). The only way I got around the prblem after literally days of research and calls to apple tech support was to try to sync a third time on a third computer - my work pc - and pray to Steve jobs that I didn't get caught, fired, or brick that machine as well. Dumb luck prevailed though I guess bcuz it worked just fine and I was no longer dead in the water with no phone at all.
    -but of course by syncing with that computer, all of my contacts, data, music and photos were all lost thanks to apples policy of forcing sync whether u really want to or not.
    So the moral of the story is, the only solution that I could find on apples website was to basically just keep installing their invasive software on other people's computers until eventually u come across one that gets lucky and actually works. Still can't believe that they literally suggest people do that on their website as a feasible solution to their software coding deficiencies, but hey I guess that's what we bottom feeders get for trying to use a 'superior software app designed for a superior operating platform' ie a freaking MAC on a far more inferior platform that they like to call WINDOWS!!!

  • IPAD2 went black. Tried to restore and receiving error 1601. Help please! my 4 yr old is upset that she cannot play on it!

    Last evening my daughter was sitting next to me and said "Mommy, look my IPAD is going black." Then it was completely black. Thought maybe power. Plugged into the charger. No charger connection sound. Took to the main house computer to see if  I could connect to Itunes. It did not recongnize it and so I tried a restore. Restore error came up "1601". What should I do? I restarted the computer, changed USB plugs and ports connecting the IPad to the computer.
    Thanks!

    I can't tell you what happened to your device...but after trying all that, one thing I can tell you is that your device needs service. 
    Something seems to be wrong with the device itself.  If your device still has warranty on it, a repair or replacement would be covered.
    I would take it into your nearest Apple Store, you can make an appointment online or walk-in...you just might have to wait.
    Good luck!!

  • Tried opening Firefox and got error code 502 - problem with server - how do i fix please

    i tried to open internet through Firefox as usual and got repeated error message 502 (problem with server - try again in 30 seconds) - but no joy. is there a problem with the server or is there a problem at my end somehow?
    tks Paul

    Thanks for the suggestion Rhonda. You're correct in saying this is impractical though. The fact is, I can't open a tab to keep it open. After doing some online research, I was able to locate a site where I could download a previous Firefox version (6.0). Problem solved! Google: "''How can I find a previous version of Firefox''. As I stated in my original question, Mozilla should not update w/o making certain it doesn't create these issues. I spent hours on this. I also turned off auto updates. I appreciate your suggestion. Thank you!

  • HT5654 error 21 when trying to restore ipod touch gen 4 what can i do

    I have an ipod gen 4 touch and I need to retore it and I get error 21 what do I do ???

    Type error 21 into the Search Window (top right)

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