TS3694 My Iphone is blocked

Hello I am trying to update my Iphone 5, but I recived a mesage error 3194

Hi jorge 65,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots. 
iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
http://support.apple.com/kb/ts4451
When attempting to update or restore an iPhone, iPad, or iPod touch, iTunes may display "Error 3194" or the following message: "The iPad [device name] could not be restored. This device isn't eligible for the requested build."
This occurs when iTunes is unable to communicate with the update-and-restore server (gs.apple.com). This is most likely because it is being blocked, redirected, or interrupted by security software, hosts-file entries, or other third-party software.
The detailed troubleshooting steps are outlined in the article.
Cheers,
- Judy

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