TS3694 my phone is coming up error 40 when trying to restore and i dnt know what to do, sum1 plz help

my iphone is coming up error 40 when i try and restoreand i dont know wot to do, plz help

Hello Dov2345
Welcome to Apple Support Communities.
I have some suggestions for your to solve the problem. Please follow the follow article for specific insturctions for the Error 40: http://support.apple.com/kb/TS3694#error40
Hope this helps

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Iphone 3GS error when trying to restore and update

I took my old Iphone 3GS and tried to run an update on a new Itunes acct so I could use like a ipod since my other acct is tied to my current phone. Itunes did a restore and then errored when it tried to update with the latest software. Now it is only showing the image of a USB cord to be plugged into Itunes and my Itunes is not seeing the phone anymore.
Please help if there is a way...I did the troubleshoot on the device before and updated drivers. They were current before the restore and my computer still sees the iphone under upspecified - Apple Mobile USB Device Driver.
Thank you very much for any advice you can offer.

Thank you for the quick response and I went throught the step shown but iTunes is still not seeing my device in itunes menu when i do this action. The phone is also still showing the connect to itunes screen and no pop-up to restore has happened. I tried the steps 3 times.
Also, I tried to troubleshoot the device and see if that would correct the computer seeing as it did before but it says there is no problem with the device.
any other thoughts?

TS3694 i have error when i install restore and update in file unknown occurred error 1015

i have error when i install restore and update in file unknown occurred error 1015

http://http://support.apple.com/kb/TS3694#error1015 this should help you with your problem.

When trying to restore and update my ipod touch it comes up with an error message saying: "The ipod can not be restored this device isnt eligible for the requested build"

When trying to restore and update my ipod touch it comes up with an error message saying: "The ipod can not be restored this device isnt eligible for the requested build" How do i fix this?

I am having the same issue. I just had the battery replaced at a third party store. The battery powers the ipod up but it needs to be restored. It is saying it isn't eligible for rebuild. I am running MAC OS 10.4.11 itunes v. 9.0 and I just want it to be restored. I need help. Oh and its an 8 gb ipod touch.

Error -1 when trying to restore and update iphone 4s

After trying to update to new software 5.1 i got Error -1 when trying to restore and update iphone 4s via itunes

here part of iphone upadate log may help, i could not post all log it's too long
update_baseband: requesting baseband firmware data
update_baseband: received data from host (11207986 bytes)
update_baseband: performing next update stage
bbupdater: BEGIN: Perform stage at second
bbupdater:           BEGIN: Sending 1 Images
bbupdater:                     Waiting for Hello...bbupdater:                     OK
bbupdater:                     Hello received boot mode: ETLSAHModeMaverick
bbupdater:                     Hello response boot mode: ETLSAHModeMaverick
bbupdater:                     Hello reserved fields: 02
bbupdater:                     Starting Maverick Protocol
bbupdater:                     Sending Erase Response: Length 12 Type 161
bbupdater:                     Erase EFS 0
bbupdater:                     Checking Manifest Request: Length 40 Type 162
bbupdater:                     Sent Manifest with length 586
bbupdater:                                DBL_HASH: 00 00 00 00 00 00 00 00 0000 00 00 00 00 00 00 00 00 00 00
bbupdater:                               OSBL_HASH: 00 00 00 00 00 00 00 00 0000 00 00 00 00 00 00 00 00 00 00
bbupdater:                               AMSS_HASH: 00 00 00 00 00 00 00 00 0000 00 00 00 00 00 00 00 00 00 00
bbupdater:                     Sending Hash Response: value 1 success 1
bbupdater:                     Disconnecting...bbupdater:                     OK
bbupdater:                     Waiting for Hello...bbupdater:                     OK
bbupdater:                     Hello received boot mode: ETLSAHModePending
bbupdater:                     Hello response boot mode: ETLSAHModePending
bbupdater:                     Hello reserved fields: 02
bbupdater:                     Sending Image 'OSBL'...
bbupdater:           0x6e050 of 0x6e050 (100 percent)
bbupdater:
bbupdater:                     Took 0.229405 seconds
bbupdater:                     Disconnecting...bbupdater:                     OK
bbupdater:                     Waiting for Hello...bbupdater:                     OK
bbupdater:                     Hello received boot mode: ETLSAHModeComplete
bbupdater:                     Hello response boot mode: ETLSAHModeComplete
bbupdater:                     Hello reserved fields: 02
bbupdater:                     Sending Image 'ELF'...
bbupdater:           0x32000 of 0x12c0000 (1 percent)
bbupdater:           0x6013f of 0x12c0000 (2 percent)
bbupdater:           0x885000 of 0x12c0000 (45 percent)
bbupdater:           0x1085000 of 0x12c0000 (88 percent)
bbupdater:           0x119b000 of 0x12c0000 (93 percent)
bbupdater:           0x12b1000 of 0x12c0000 (99 percent)
bbupdater:           0x12c0000 of 0x12c0000 (100 percent)
bbupdater:
bbupdater:                     Took 6.138110 seconds
bbupdater:                     Disconnecting...bbupdater:                     OK
bbupdater:           END: Sending 1 Images
bbupdater:           Waiting 4 seconds...bbupdater:           OK
bbupdater:           BEGIN: Preparing Initial stage
bbupdater:                     Requested boot mode: kBBUBootModeNone
bbupdater:                     Creating transport, attempts remaining 0...bbupdater:                     OK
bbupdater:                     Modem booted
bbupdater:                     Ping failed, 9 tries left
bbupdater:                     Ping failed, 8 tries left
bbupdater:                     Ping failed, 7 tries left
bbupdater:                     Ping failed, 6 tries left
bbupdater:                     Ping failed, 5 tries left
bbupdater:                     Ping failed, 4 tries left
bbupdater:                     Ping failed, 3 tries left
bbupdater:                     Ping failed, 2 tries left
bbupdater:                     Ping failed, 1 tries left
bbupdater:                     Ping failed, 0 tries left
bbupdater:           END(kBBUReturnIOError): Preparing Initial stage
bbupdater: END(kBBUReturnIOError): Perform stage at second
send_bbupdate_status: sending baseband update status to host
update_baseband: bbupdater error: kBBUReturnIOError
0: RamrodErrorDomain/3ec: update_baseband: failed to perform next stage
1: BBUpdater/10
unable to convert ramrod error 1004
attempting to dump restore log
writing log file: /mnt1/restore.log

TS3694 What is the cause of "error 1015" when trying to restore and update an iPhone 3gs?

What is the cause of "error 1015" when you're trying to restore and update an iphone 3gs? My iphone is currently in recovery mode and can not get out of it. All the information about my iphone shown on itunes is only marked as- N/A. How can I get my iphone out of recovery mode and get it to recover and update?
Thank you,
MacQuestioner3

http://support.apple.com/kb/TS3694#error1015, which says:
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
In other words, either your phone is jailbroken and you are sadly out of luck or you are trying to downgrade iOS.

Error When Trying to Restore from iTunes Backup

I had to erase and re-install the operating system. I thought I had iTunes covered by burning an iTunes backup to a CD, but when trying to restore iTunes from the CD it will restore a few songs and then give an error message that it was unable to read or write to my hard drive. I looks as though it restored the music that I owned and put on the computer but not the tunes I had purchased from the iTunes store and not the playlists. I did not know enough to burn the /music file. Is there anything I can do to get the burned CD to restore?

Contacts are not part of the backup. They are seperate and either you need to sync them with an email program such as outlook or use icloud mail,contacts, and calendars on the phone. Unless you did that then the contacts are gone.

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I have the NI Ethernet/IP module to communicate with an Allen-Bradley ControlLogix PLC. I am doing both reading (only 13 values) and writing (over 200 values). I am using the basic ethernetip tag write.vi to do the writing. These program are in an executable running on a 'run-time' machine. I have the list of tagnames I am reading and writing to and have confirmed with the person who created the AB load that the array I am writing to on the AB side has more than enough addresses (it is an array of length 300). However I am only able to write 118 values to it. When trying to write 119 or more I get the error:
-251723760 CIP error - extended status may be available
I have confirmed with NI OPC Servers with an OPC quick client (running on my development PC) connected to the AB ControlLogix that the values I am writing to up to element 118 are getting through correctly, i.e. if I write 123.456 to sample_array[13] then I in fact see this same value at that location in the OPC quick client.
To be honest I am a little disappointed that the error message is so cryptic and gives no hints as to what troubleshooting paths are possible. I have tried various combinations of group/tag names with and w/o offsets, e.g. [3], but nothing has led me any further.

Thanks for the quick response - here are screenshots of before (write OK - writing 118 values - all except last are 0) and after (error - when trying to write an array of length 119) as well as the simple test program I as using.
Attachments:
NI Ethernet_IP 3-20-2013 Troubleshooting.zip ‏90 KB

Error when trying to restore mail-folder

Hi.
I've done a complete re-installation af Snow Leopard.
When trying to restore the mail folder via Time Machine i'm told: "The operation cannot be completed because you do not have sufficient privileges for "mail'" I seems to me that i have both privileges to read and write in the folder.
I have no problems restoring my pictures and the likes?
Can you please help me?
Best regards Peter
Message was edited by: guapost

Check out http://docs.info.apple.com/article.HTML?artnum=307219

TS3694 Keep getting a 1015 error when trying to restore Iphone 3g

Hi, I have a problem with my old Iphone 3G, I upgraded to a Iphone 4 ages ago and just kept my old phone in a drawer, now I want to give it to my niece, so decided to plug into Itunes to reset it ready for her, it said it needed to update and download, it did that, but failed and said to restore it, but I keep getting 1015 error when it goes through the restore.
Any ideas and options other than going to Genious Bar ?

http://support.apple.com/kb/TS3694
error usually means you have a jailbroken or a modified iphone.

I have 1604 error when trying to restore phone.

Ok, I tried upgrading phone to 5.0.1 earlier tonight which did not go as planned. The phone just does not start now and no use to me. I have tried performing restore, but with no luck. I keep on getting the error 1604 in iTunes.
I put the phone in recovery mode and connect to laptop.
iTunes detects phone in recovery mode and says I should restore.
I start restore and then it starts extracting software.
It then says preparing iPhone for restore.
At this point I get two USB power off / on beeps.
The handset changes from recovery screen to a blank screen,
It then seems to timeout and then I get the 1604 error.
I have tried restarting laptop, changing USB cables, disconnecting all other devices with no luck. Even moving the download image to another directory.
It appears there is something on the phone that's just not happy from the reset.
However when I go into device manager the phone is present on the USB list. There is nothing in the event log for any errors.
I am running iTunes 10.5.1.42 on XP SP3
Rgds
Stuart

All, I gave my iPhone to a friend and he tried it on his laptop and it worked first time. So its got to be something to do with profile or my laptop.

Unknown Error when trying to restore backup on iPad

I'm trying to restore a backup onto my iPad 2, and every time I try to restore it, it does what it should where it starts to load and has the estimated time, etc. But when it finishes it says that there was an unknown error. When I tried to restore it, it did the same thing but instead gave me the error 1604, which I still can't get fixed either, but I tried restoring it on a different computer and it worked fine. So I thought there was something wrong with the computer that I originally tried it with that was causing the problem, so I transferred the backup onto the other computer and tried it and it game me the exact same error. I've spent days trying to fix this, and nothing has worked. I already looked at and tried doing what the support sites say with troubleshooting, restoring, recovery/DFU mode, etc. but nothing has worked. My iPad is on iOS 6.1 and I just upgraded iTunes to the latest version before I started all of this, and it is jailbroken with Evasi0n, although I've tried it with and without the jailbreak installed and it still has the same outcome. Is it a memory problem? Has anyone had the same problem and fixed it, or has any suggestions? And if not, is there a way that I can easily extract all of the files from the backup and put them on my iPad without using iTunes? Thanks.

From here: http://support.apple.com/kb/TS3694
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

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I called support but my phone support warranty has run out and I don't want to pay $30 to have this problem looked at. The lady on the phone even said she's never heard of this problem before. Does anyone know anything about this?

have you seen this support article ?
another one here.

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1. How do I get my contacts back?
2. How do I restore my iPhone from latest backup when getting "not enough space" error?
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Contacts are not part of the backup. They are seperate and either you need to sync them with an email program such as outlook or use icloud mail,contacts, and calendars on the phone. Unless you did that then the contacts are gone.

TS3694 my phone is coming up error 40 when trying to restore and i dnt know what to do, sum1 plz help

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