TS3694 Phone stuck in Recovery Mode. HELP PLEASE!!!

My iPhone 3GS recently went into recovery mode and has refused to exit. I tried the button commands to make it come back, but it's stuck in recovery mode. Whenever I try to reset its programming to factory settings using iTunes, an error always appears as it is installing firmware. i have no other clue as to how to fix my iPhone. Please help...

Follow the instructions from the article which the question was posted.
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

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