TS3694 pls help me guys ...i tried to update the new software update ios 7 but when i connected my iphone it took more then half hour to download but after it just shows me the icon on my iphone that connect ur iphone with itunes..it shows error(4005) hel

i tried to upgrade to ios 7 but it shows error 4005...it took more then 45 mins to download but after it just shows an image on my iphone that connect ur phone with i tunes i tried it but there's nothing happening and now i cant even use my iphone....pls help me what to do????

I have tried the steps to fix it but no solution! Please someone tell me what to do!

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Was downloading the new software update on my iPhone when it froze and has been in that state for more then 15 hours

was downloading the new software update on my iPhone when it froze and has been in that state for more then 15 hours.
tried turning it off didn't work. tried pressing buttons didn't work.
tried unplugging it and waiting for the power to die hasn't worked
tried the steps on the webiste but they didn't work
tried working it from the laptop doesn't connect because i can't put in the passcode.
also tried calling iTunes support but due to the holiday no one is answering
what can i do i need my phone!!!
thanks

i was able to access the phone by pressing down on the off button and home at the same time

HT1688 I tried to update my iPhone 5 this morning with the new software update and now it won't turn on. When I plug into my itunes account, it says my phone is in recovery mode. Was working perfectly prior to the attempt to update. How do I fix this?

I tried to update my iPhone 5 this morning with the new software update. Now my phone won't turn on. When I plug into iTunes, it says that my phone is in recovery mode and that it needs to be restored to factory settings. Is there a way to fix this without losing my settings? Why would this happen on a software update?

Zach Doody wrote:
itunes says i cannot update the phone as it is in recovery mode.
That is not what it says. Read the message again. It's telling you it has detected an iPhone in recovery mode and it must be restored.
Restore it. You don't have a choice at this point.

How do you close apps you hve looked at with the new software update?? You used to have to double click the home button and the apps would come up to delete bu that doesn't happen anymore.

How do you close apps you hve looked at with the new software update?? You used to have to double click the home button and the apps would come up to delete bu that doesn't happen anymore.

The apps in the multitaskbar should appear like pages on the whole display. To close them, just swipe from the bottom to the top. you can select single apps for closing, when you swipe them like you would swipe your homescreens.

HT4623 how do you close off apps with the new software update?

How do you close out apps with the new software update on iphone? I cannot x out of them.

Double tap the home buttons and swipe upwards on the preview of the App (not the App Icon).

Is anyone else having problems with the new software update for macbook? I get random clicking and flicker an movement of the pointer!

Is anyone else having problems with the new software update for macbook? I get random clicking and flicker an movement of the pointer!

OS X 10.7 Lion, 10.8 Mountain Lion & 10.9 Mavericks
Reset Password starting from Recovery HD
Start the computer,then press and hold down command and R keys to start into recovery partition.
When you see the Apple logo, release the keys.
Wait until OS X Utilities window shows up.
Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
from the drop down.
Terminal window will appear.
Type in resetpassword and press enter on the keyboard.
Leave the Terminal window open.
Reset Password Utility window will open with Macintosh HD selected.
Select the user account from the popup menu box.
Enter a new password.
Reenter the new password for the user.
Enter a hint.
Click the "Save" button.
Click  in the menubar and select Restart.
Log in.
If Keychain dialog box appears, select “Create New Keychain”.

Hi there, Wondering if you might know? I don't have enough space to update the new software on iPad. So my facetime isn't working anymore, this is prob why. Seems I have to delete like all the games/apps we have to do so. Will I lose the progress data/

Hi there,
Wondering if you might know? I don't have enough space to update the new software on iPad. So my facetime isn't working anymore, this is prob why. Seems I have to delete like all the games/apps we have to do so. Will I lose the progress data/levels in the games? But how do I back up the games data?
Please help. Scared to delete them to update and then not have the space to restore them and if I get them again will the levels/progress be gone?
Thanks Rachel

Connect your device to iTunes and do the update through iTunes. Using a computer takes much less space on your device than doing the update on your device.

Is something wrong with the new software update. My battery dies within 4 hours. There are also problems with my e-mail accounts. Can someone help me?

Is something wrong with the new software update. My battery dies within 4 hours. There are also problems with my e-mail accounts. Can someone help me?

Have you attempted an iTunes restore and setting up as a new device? Sometimes battery life issues can be caused by corrupted iOS software.
- Greg

HT4061 i downloaded the new software update via iphone and now i cant get my iphone 4 to work. it just has a picture asking me to connect to itunes

i downladed the new software for my iphone 4 via the iphone. now my iphne is not working and asking me to plug it in to itunes. how do i get my phone back to normal?

jnmcnicholas wrote:
now my iphne is not working and asking me to plug it in to itunes.
Then that is what you need to do.
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Then...
1) Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

Why can I not make calls on my iphone with the new software update (sprint)

I'm not able to make calls for hours at a time or recieve text messages on my iPhone 4S. This has all started happening after I updated to the new software. HELP?!

Hello Ciddy14,
Thank you for using Apple Support Communities!
First, if you have not already, I would restart the iPhone then try again.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
After the device has turned off, press and hold the Sleep/Wake button until the Apple logo appears.
From: iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, I would next try the troubleshooting in this article:
OS: Troubleshooting Siri
http://support.apple.com/kb/TS4079
And if the issue still persists, I would then backup and restore your phone to iTunes.
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Take care,
Sterling

I did the new software update and now my phone wont work at all and keeps saying it needs to be restored from back up

I had my phone plugged in to my iTunes yesterday and downloaded the new software. I then went to install the new software and it crashed half way through with an error message. Then it went off completely and wiped everything. I tried to restore from back up and now it says it has restored from yesterdays back up, restarts afterwards and says it needs to restore from back up again. and just goes round and round doing that. Even if i try an earlier back up. I also tried wiping everything back to factory settings and restoring from back up and that did the same as above. Please help!!

Something in your backup may be corrupt. Try wiping it and setting it up as a new device, then sync your apps, data and media back to it from iTunes. DO NOT resotre from your backup. If the problem is contained in the backup, it will bring it right back again if you restore.

When will the new software update be avaailble for...

I have a 5800XM and i have updated its software to v 51.0.006. but now there is a new update v 52.0.... but my device as well as the nokia software updater says there is no new update available..?..when will it be availble for me..
Im from Sri Lanka (in asia) and my service provider is Mobitel .

If your phone is branded or locked to Mobitel or another serviceprovider, it might be that they haven't approved the update yet, as they are entitled to. It might also be that Nokia hasn't yet released the update for that region for all I know.
There are also special edtitions released wich may never get any update. Eg. Ramadan version.
In any case, it's a matter of waiting. And it seems that it's totally random if Nokia announces updates, though they have done with some of the bigger updates (n97 v20) or the big update comming for the N8.

If I update my Iphone 3GS to the newer software version IOS 6.1.3, will I lose my contacts, apps and photos?

I am wanting to update my Iphone 3GS to the newer version IOS 6.1.3, but is afraid I might lose all of my photos including my wedding photos, apps and all of my contacts? How can I make sure I will not lose my photos, apps, contacts and all of my passwords. Is there a easier way in order not to lose anything? HELP!!!!

Although included with the iPhone's backup, all photos/videos in the iPhone's Camera Roll can and should be imported by your computer as with any other digital camera.
http://support.apple.com/kb/ht4083
Although contacts are also included with the iPhone's backup, contacts are designed to be synced with a supported address book app on your computer, and/or there are a number of free email accounts that support syncing contacts and other data over the air.
All iTunes content - all music, movies, tv shows, tones, audio and print books, and 3rd party apps should be in your iTunes library on your computer.
Settings, passwords, etc. are also included with the iPhone's backup, but so is a significant amount of other data. There is always the change some of the data included with the backup is corrupt or cannot be restored from the backup.

My iPhone 5 is not being recognized by my Onkyo TX-8050 reciever when plugging into the USB. Is there a setting on my phone i need to set? Also, it has worked prior with this receiver however after the new software update will not work.

I am trying to hook up my iPhone 5 to my Onkyo TX-8050 receiver and it is not recognizing the phone. It recogized my phone prior to software update 7.1.2 and I can use an iPhone 4 and iPad with no issues. Is there a setting I need to apply for the reciever to recognize?

Im presently on the Phone with Apple the Lady Im talking to understands its the id and not the password. I finally got somebody that listened to me. Wow and she is plesent to talk to.

Since the new software update I am no longer able to syn my itunes playlist to my ipod nano. Everything that has been put online since Nov 2014 is not helping, any suggestions?

iTunes latest update has now stopped my ability to sync a specified playlist from my iTunes library to my ipod nano.
All suggestions on line since Novemeber 2014 have not seemed similar to my nano - it is 16gb and very old, not sure what generation.
The screen on this one is long an rectangle and not a touch screen. A round disk that you run your thumb around has e menu, forward, backward and play/stop button, hope this helps you know which one I am referring to.
Also any iTunes help for my device so far has not addressed and update and how to now use my device.

Okay - let's cut to the chase...
If the Menu Bar (File, Edit... Help) shown in my screenshot below is not visible, use CTRL+B to display it. Then click on Help/Check for Updates. If one is available, you will be able to select it at this time.
Note the item at the bottom of the list; About iTunes. Selecting that will show you which version of iTunes you are using.
An alternative method to display the Menu Bar is click on the box in the top left of your iTunes window...

TS3694 pls help me guys ...i tried to update the new software update ios 7 but when i connected my iphone it took more then half hour to download but after it just shows me the icon on my iphone that connect ur iphone with itunes..it shows error(4005) hel

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