TS3694 restore/recovery update Problems

Halfway thru recovery/restore update. after extracting records etc, as it is prepairing for restore, I get the following msg, 'The iPod could not be restored. An unknown error occurred (1). When I re-connect the Ipod i get the same al over agan. Have looked at the errors page, but nothing seems to cover it...

I too have not seen a soltion for error 1.
Try
- disabling the computer's antivirus and firewall.
- DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
- Then try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
  Apple Retail Store - Genius Bar

Similar Messages

  • TS3694 Restore and update problem error 3194

    My Iphone 4s is stuck in recovery mode and when I try to restore and update it gives me an error 3194.What can I do to fix this! Please help!!!

    http://support.apple.com/kb/TS3694

  • TS3694 im trying to restore my iphone and itunes doesnt allow it to restore without updating. problem is that i have the latest update on my iphone so why is it forcing me to wait for a 7hr update download when i already have the update and only need to r

    im trying to restore my iphone and itunes doesnt allow it to restore without updating. problem is that i have the latest update on my iphone so why is it forcing me to wait for a 7hr update download when i already have the update and only need to restore?

    Sadly, the iPhone 3G can not be upgraded beyond iOS 4.2.1.

  • TS3694 New iPhone update; problem!!!

    I am in the process of updating my iPhone 5S and all it shows now is a picture telling me to plug it into iTunes. I have plugged my cord into my USB and my iPhone has done nothing. My iTunes is up to date. Is anyone else having this problem?

    Put the device in DFU mode (google it) and restore.
    Make sure your iTunes is version 11.1.5.5 or higher.

  • My ipad wont go out of recovery mode eveytime i press to restore and update it says error 3194 has occured

    my ipad is in recovery mode and eveytime i go to restore and update a message  comes up saying error has occured 3194

    Yes, I'm having the same problem.  My iPad Air worked great on OS 7xx but since updating to 8.01 and now 8.1, the display went crazy.  Now, I'm also stuck in the restore loop and the iPad is useless.  Oops, it finally looks as if it is going to restore as I'm writing, we will see what happens.  All my data was erased as well.
    All for nothing, itunes says the device has been wiped but it will not start (the screen glows and that is all.)

  • My iphone 4s is in recovery mode, when i plug it into my computer, itunes can find it and starts to restore and update it, but then it gets to the part where its waiting for itunes, my computer hasn't found it. how do i get my computer to find it?

    My iphone is in recovery mode, and when i connect it to my computer it makes the connected noise and itunes finds it, it starts to restore and update but it gets to the point where it says waiting for iphone. My compuer hasnt connected my iphone. i dont know how to make it conect :S Someone help! ive been trying for three hours!

    i have, its connected to my sisters computer,it starts to restore then says there was a problem downloading the software for the iphone, the network connection has timed out. what does this mean?

  • TS3694 What is the cause of "error 1015" when trying to restore and update an iPhone 3gs?

    What is the cause of "error 1015" when you're trying to restore and update an iphone 3gs? My iphone is currently in recovery mode and can not get out of it. All the information about my iphone shown on itunes is only marked as- N/A. How can I get my iphone out of recovery mode and get it to recover and update?
    Thank you,
    MacQuestioner3

    http://support.apple.com/kb/TS3694#error1015, which says:
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    In other words, either your phone is jailbroken and you are sadly out of luck or you are trying to downgrade iOS.

  • TS3694 i have error when i install restore and update in file unknown occurred error 1015

    i have error when i install restore and update in file unknown occurred error 1015

    http://http://support.apple.com/kb/TS3694#error1015 this should help you with your problem.

  • TS3694 Apple 4s stuck in a loop and not restoring or updating Help please!!!!

    Apple 4s stuck in loggo loop and not restoring or updating. I have tryed all the recomended stuff all the youtube video EVRYTHING!!!!! I cant think of any reasone for it to not work .one minuet it was playing music on my sterio and the next this loggo loop.   HELP PLEASE!! **** YOU APPLE!!!!

    Maybe:
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              
    Or
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
    Next try placing in DFU mode and then restoring.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Then try restoring on another computer.
    Last, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Hello, i restored and updated my iphone 4 to the latest version of 5.1.1 and after that when i connect my mobile to i tunes all i see is a big rectangle and a apple logo on left and a small lock on right side please help me fix this problem.

    hello,
    i restored and updated my iphone 4 to the latest version of 5.1.1 and after that when i connect my mobile to i tunes all i see is a big rectangle and a apple logo on left and a small lock on right side please help me fix this problem.

    I sloved this issue by resting my phone from settings>general>reset>reset all settings...the problem will be fixed

  • I forgot my password and am trying to reset my ipod,but it won't work. It says that my ipod is in recovery mode and that I must restore it. I click ok, and then restore, and then restore and update. then it says contacting ipod software update server and

    I forgot my password and am trying to reset my ipod, but it won't work.It says that my ipod is in recovery mode and that I must restore it. I click ok, and then click on restore and update. Then it says connecting ipod software update server and a screen pops up with ipod software update on the top and iOS 5.1. It lists a bunch of stuff this update contains and on the bottom it says next, which I click and nothing happens, it just goes back to the ipod restore page. Help, what am I doing wrong?

    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
    Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

  • Iphone in recovery mode,i'm restoring and updating to itunes but download cannot be completed... my phone wont open, i can't even turn the power on.what to do? pls help

    iphone in recovery mode,i'm restoring and updating to itunes but download cannot be completed...
    my phone wont open, i can't even turn the power on.
    what to do? pls help
    (iphone 4  and  iphone 4s)

    So I just did this on my iPhone 4 and it worked like a charm it unlocked it immediately. My phone was put into recovery mode and I know that not all data is deleted it just puts the phone into a sort of hibernation in order for the files to stay uncorrupted. I went to http://www.recovery-ipad.com/iphone-stuck-in-recovery-mode.html  downloaded the software it unlocked my phone in a matter of minutes. Calls, messages, photos, apps, and voicemail was all there as if it never happened  If you leave it unregistered you don't have to pay for it works for either windows or mac. Hope this helps!

  • My iPhone 5s is stuck in recovery mode and won't turn on, I've tried to restore and update it to iTunes and its finding my phone, but saying an error has occurred, any ideas?

    My iPhone 5s is stuck in recovery mode and won't turn on, I've tried to restore and update it to iTunes and its finding my phone, but saying an error has occurred and won't work, the software is up to date, it just automatically switched itself off and when I try to turn it on, it shows the White background with the apple logo asif it's going to turn itself on but then switches off after a couple of seconds, what can I do? ive already taken it to a shop and he's looked at it, but said he can't fix it, thanks.

    Visit an Authorized Apple Service Provider or Apple Store to get it checked. If they can't fix this, you'll have to pay the Out-Of-Warranty-Service fee to get a new replacement for a reduced price:
    Out-of-warranty repair service
    If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
    Read Apple’s Repair Terms and Conditions
    Model
    Out-of-warranty service fee
    Battery service*
    iPhone 6 Plus
    $329
    $79
    *available only if battery
    fails Apple’s diagnostic test
    iPhone 6
    $299
    iPhone 5s, iPhone 5c, iPhone 5
    $269
    iPhone 4s
    $199
    iPhone 4, iPhone 3GS, iPhone 3G,
    Original iPhone
    $149
    Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
    copied from Service Answer Center - iPhone

  • HT201413 I have restored and updated my ipod from recovery mode however I still have the usb cord and itunes icon on the ipod when it is switched on. How can I get my ipod to work again?

    I have restored and updated my ipod from recovery mode, however I still have the usb cord and itunes icon on the ipod when it is switched on. How can I get my ipod to work again? I have updated and restored 5 times! When connected to itunes it only shows the summary page saying ipod in recovery mode.

    Fixed it!
    1. Made sure itunes software was up to date
    2. Pressed and held 'home' button and 'on-off' button at the same time for about 10 seconds till ipod reset (I hadn't done this step previously)
    3. Connected to itunes
    4. Pressed restore and update ipod
    Update successful and ipod taken out of recovery mode

  • HT201263 iphone in recovery mode,i'm restoring and updating to itunes but download cannot be completed... my phone wont open, i can't even turn the power on.what to do? pls help

    iphone in recovery mode,i'm restoring and updating to itunes but download cannot be completed... my phone wont open, i can't even turn the power on.what to do? pls help

    So I just did this on my iPhone 4 and it worked like a charm it unlocked it immediately. My phone was put into recovery mode and I know that not all data is deleted it just puts the phone into a sort of hibernation in order for the files to stay uncorrupted. I went to http://www.recovery-ipad.com/iphone-stuck-in-recovery-mode.html  downloaded the software it unlocked my phone in a matter of minutes. Calls, messages, photos, apps, and voicemail was all there as if it never happened  If you leave it unregistered you don't have to pay for it works for either windows or mac. Hope this helps!

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