TS3694 Restoring iPhone 4s

Tried restoring my iphone 4s to 6.1.3 but i keep gettin error 21. Anyone else had this problem?

Did you follow the recommendations in the TS3694 article you attached above?  Disable your firewall temporarily, etc. as described there.

Similar Messages

  • TS3694 RESTORING IPHONE IN RECOVERY MODE

    im trying to update my iphone 4s software to i06 and the download always stops 1/4 of the way and it comes up with a message...  unable to update... error 3004.. its so frustrating... please help!!

    Hi poppymoo,
    Thanks for using Apple Support Communities.  I recommend trying the steps pertinent to error 3004 from this article:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/ts3694
    Errors 3000-3999 (3004, 3013, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes can't contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software isn't interfering with ports 80 or 443 or with the server gs.apple.com.
    Follow these steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (go to "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you're using a proxy, try again without using a proxy.
    Test restoring while connected to a known-good network.
    If you're using a Mac, this section may also help:
    Error 3004: If you're using a Mac, you may be able to resolve an error 3004 by quitting iTunes and using the following command in the command line: dscacheutil -flushcache.
    Cheers,
    - Ari

  • TS3694 restoring iphone 3g to default settings

    iv tried restoring my iphone 3g but whilst upadating the software it brings up an error report half way through the restoring... what should i do?

    What was the exact error message?

  • TS3694 trying to restore iPhone 3G 4.2.1 in the same virgin but in the last i get iPhone could not restored .an unknown  error occurred (1015)

    hi every body
    trying to restore iPhone 3G 4.2.1 in the same virgin but in the last i get iPhone could not restored .an unknown  error occurred (1015)
    any body can help me
    thanks

    I would like to know if there is a better to fix this since this iphone has been jailbroken. Google search only shows stuff that talks about installing software that has to do with jailbreaking. I just need to restore back to normal.  Thank you!
    deggie wrote:
    Google "Error 1015 iPhone" and you will find a remedy.

  • TS3694 unable to restore iphone error code 3194 keeps coming up what do i do?

    unable to restore iphone 4 - error code 3194 keeps coming up what do i do ?

    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • TS3694 getting error message 3194 when trying to restore iPhone

    Trying to restore iPhone after iOS7 failure and getting 3194 as error message.
    Any ideas please?

    See:
    iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
    How to Fix iTunes Error 3194?
    Fix Error 3194 from iTunes during iPhone restore

  • TS3694 how to do update and restore iphone 3g?

    how to do update and restore iphone 3g?

    Connect to computer with iTunes on it and use iTunes
    to update your 3G. How did you get iOS 4.3 on an iPhone 3g?

  • TS3694 I am getting 1015 error message when trying to restore iphone 3Gs

    I am getting error message when trying to restore iphone 3gs

    If this is your phone, it appears that you had either loaded the iOS 7 beta on it and it is now expired or you are not trying to restore the phone correctly. Did you attempt to update using something other than the standard procedure in iTunes? You cannot install a custom iOS file.

  • TS3694 Hi, When trying to restor iphone 3g from i tune in recovery mood, 1015 error kee appears.

    Hi, Please need hel.
    I tride many times to restor iphone 3g from i tune with recovery mode, an error 1015 keep appears each time i try.
    Please help.

    Yes, it was Jailbroken.
    And I reset (Erase all content and setting) this took about an hour.
    but it not restart again, the apple icon kept on screen.
    now i just want to restor to original without jailbtake ( I have enough) from jailbrake.
    just need to keep the original iOS.
    and with itunes the 1015 error each time i tried to restor.
    Thanks.

  • TS3694 error 1015 during restore iphone 3g

    error 1015 during restore iphone 3g
    please help

    Your phone was jailbroken or you are attempting to install an unsigned version of iOS.
    You can't get help here.

  • TS3694 stuck at "Restoring Iphone Firmware".  Please Help

    I was restoring and updating my Iphone 5 to IOS 7.0,6 and during the process after completing more than 50% of the process my phone is stuck at "Restoring Iphone Firmware".  Please Help.

    How long has it been "stuck"?

  • TS3694 what should i do?? everytime i restore iphone 3g by itunes, it always prompt an error (1015) ... ??

    what should i do?? everytime i restore iphone 3g by itunes, it always prompt an error (1015) ... ??

    You should either try to find a solution elsewhere or buy a new phone that isn't jailbroken.
    Discussing jailbroken and hacked devices is forbidden by the terms of service.

  • TS3694 why i cant restore iphone software and it has error occured code 1015

    why i cant restore iphone software and it has error occured code 1015

    Type 1015 into the search bar at the top of this page by Support and read the resulting help articles.

  • HT2693 I am getting an 1015 error while updating Iphone 3G with latest iTunes pls help me to restore iPhone 3G

    I am getting an 1015 error while updating Iphone 3G with latest iTunes pls help me to restore iPhone 3G

    Try this and see if this helps http://support.apple.com/kb/TS3694#error1015

  • HT201263 After Ios7 update it asked me to restore iphone . But restore is not working

    After IOS7 update, Extract software did not recognize device properly . Now iTunes asked me to restore iphone . I tried restoring.
    Its giving me an error saying Phone not recognized [Error code : 2000] http://www.apple.com/support/iphone/updaterestore/?error=20000
    Kindly help pls ..

    Hey kartbeat2001,
    Thanks for the question. The following article provides relevant information in regards to Error 2000:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you're using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that doesn't resolve the issue, try the USB issue-resolution steps listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.
    Thanks,
    Matt M.

Maybe you are looking for

  • Bitlocker & ThinkVantage Rescue and Recovery on 64 Windows 7 Enterprise

    Hi I am attempting to setup ThinkVantage Rescue and Recovery 4 on a X300 ThinkPad with 64bit Windows 7 Enetrprise and BitLocker enabled. A installed ThinkVantage Rescue and Recovery 4 after turning on BitLocker, as stated in considerations in ThinkVa

  • Acrobat 9 Pro and Windows 7

    I recently purchased a new laptop with Windows 7 (64 bit), and then installed Acrobat 9 Pro. When i opened a document in Word 2010 and tried to access PDF Settings, Word crashed. I could 'print' but then no bookmarks were created. I ran a compatibili

  • Adobe flash player /installer/uninstaller 16.0 r0 stopped working

    Good morning ,                              Wanted to see if any one could help with this We are trying to deploy adobe play 16.0.0.305 activex  exe offline installer When you try and run crashing on installation Problem signature:   Problem Event Na

  • MAX compatibility issues with Labview 8.6

    I recently upgrades to Labview 8.6 and it no longer recognizes the devices I previously configured in Measurement & AUtomation Studio.  Is there a newer version of MAX to go with 8.6?  I need to stream acquisition from CompactDAQ I/O.

  • Text Edit Tool icon missing in Acrobat Standard X

    Hi, In Acrobat 8 Standard, when I click "Text Edit Tool" icon, I can start insert, delete or replce text comments without re-click any  "insert", "delete" or "replace" icon in the Text Edit Tool until I press"Esc" key.  I just install Acrobat Standar