TS3694 the ipod"ipod" could not be restored. An unknown error occurred (3194)
the ipod"ipod" could not be restored. An unknown error occurred (3194)
How do I restore my ipod. Right now can not access it at all . Picture of itunes icon and my cable all that is showing
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
Error 3194: You may not have the latest version of iTunes installed Update to the latest version of iTunes. If the issue persists, follow the steps above in "Unable to contact the iOS software update server gs.apple.com".
Similar Messages
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TS3694 the iphone iphone could not be restored. an unknown error occurred (11)
the iphone iphone could not be restored. an unknown error occurred (11)
Have a read of this it may help http://support.apple.com/kb/ht4097
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Hi the iphone iphone could not be restored. an unknown error occurred (56). what mean that?
More than likely a hardware issue. You will need to take your phone into Apple.
You can also use the search function type error 56 and you'll see other threads about the issue. You can read for yourself, if other solution will help. -
My iPhone 3GS 16gb, is stuck in restore mode, downloaded and tried to do a restore multiple times. Keep getting an error The iPhone "iPhone" could not be restored. Unknown error occured (-1). Cannot get it out of restore mode, keeps rebooting!
I have tried to hold the "home" and "power" button to reboot
I have tried powering it off
I have tried, to unplug the cable, hold the "home" button and then plug it in.
Can't check the SN or warranty, cause it is stuck in restore mode.
Is the hard drive gone? Should there be something replaced.http://support.apple.com/kb/TS3694#error1
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
Usually this is caused by your antivirus or firewall blocking iTunes access to the Internet. It can also occur if the phone is jailbroken or if the computer you are using was ever used to jailbreak an iDevice. -
the iphone iphone could not be restored an unknown error occurred (1)
See these steps
http://support.apple.com/kb/TS3694#1 -
The iphone 5s could not be restored an unknown error occurred 40
why does itunes say the iphone 5s could not be restored an unknown error occurred 40
http://support.apple.com/kb/TS3694#10
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support. -
The iphone iphone could not be restored an unknown error occurred(9) pleas i need help
the iphone iphone could not be restored an unknown error occurred(9) pleas i need help
i phone 5Hi there vienna.hassan,
You may find the troubleshooting steps in the article below helpful.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if you manually disconnect the device during the restore process. You can resolve this issue by using USB troubleshooting, using a different Dock Connector or Lightning Connector to USB cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
-Griff W. -
Just the other night my phone desided to reset itself, and when i went to restore it it came up with The iPhone iPhone could not be restored. an unknown error occurred (-1).
Please Help i need this phone....and i dont have the money to replace it!I havent jail broken it so its probable a hardware issue then.......well then.......
anyway thanks man
Cheers! -
it showed.The iPhone"iPhone"could not be restored.An unknown error occurred(-1).
kasik252 wrote:
it showed.The iPhone"iPhone"could not be restored.An unknown error occurred(-1).
See your other post on this Topic...
https://discussions.apple.com/message/22108386#22108386 -
I got Software update for iOS 6.1 ..
After installation - Phone shows message to connect to iTune,
I connect to iTune - I got message - iTune has detected iPhone in recovery mode. you must restore this iPhone before it can be used with iTune.
I click on Restore iPhone - it gives error
The iPhone "iPhone" could not be restored. an unknown error occurred (-1).
Not my phone is not working - Its dead - is show the screen - Connect to iTune.
Please help.
Thanks.Error 1 or -1
This may indicate a hardware issue with your device.
Follow Troubleshooting security software issues, and restore your device on a different known-good computer.
If the errors persist on another computer, the device may need service. -
HT201413 the iphone iphone could not be restored. an unknown error occurred (21)
the iphone iphone could not be restored. an unknown error occurred (21)
Have a read of this it may help http://support.apple.com/kb/ht4097
-
the iphone "iphone" could not be restored.An unknown error occurred(2003).
i have done that
same result
the phone has a sim in it that is not active. does this cause the fault in question? -
I am getting the error "ipad could not be restored. an unknown error occurred (3194)" while trying to restore. tried steps 2 n 3 but stil error persists!
When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547
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the iphone iphone could not be restored. an unknown error occurred (1015).
1015 error: There are 4 possible causes of this error:
The activation server truly is unavailable. Rare, usually fixed within minutes.
Your antivirus or firewall or router's firewall is blocking access to
gs.apple.com on ports 80 and 443.
Your iPhone is jailbroken or otherwise hacked.
The computer you connected to during the restore/update was
used to hack/jailbreak some other iOS device, and its
network database was corrupted during the process.
(Thanks to Lawrence Finch for the wording in
https://discussions,apple.com/thread/4793244?start=90 ) -
HT2693 the iphone"iphone"could not be restored. an unknown error occurred (1015)
the iphone"iphone"could not be restored. an unknown error occurred (1015)
Have a read of this it may help http://support.apple.com/kb/ht4097
-
The iphone "iphone"could not be restored.an unknown error occurred(16)
the iphone "iphone"could not be restored.an unknown error occurred(16)
sir help me i'dont noThat last suggestion is not wise. Apple doesn't replace logic boards. Apple doesn't sell logic boards to anyone (individuals or companies) as serviceable parts. Therefore, anyone that changes out the logic board is performing unauthorized service on the device, using either A) Counterfeit parts; B) Salvaged parts or C) Stolen parts.
That voids ALL support from Apple, period, for that device.
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