TS3694 trying to reset my ipod but im having no luck

im locked out and cant rest my ipod

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen                         
If recovery mode does not work try DFU mode.                        
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up     
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store        

Similar Messages

  • I forgot my password and am trying to reset my ipod,but it won't work. It says that my ipod is in recovery mode and that I must restore it. I click ok, and then restore, and then restore and update. then it says contacting ipod software update server and

    I forgot my password and am trying to reset my ipod, but it won't work.It says that my ipod is in recovery mode and that I must restore it. I click ok, and then click on restore and update. Then it says connecting ipod software update server and a screen pops up with ipod software update on the top and iOS 5.1. It lists a bunch of stuff this update contains and on the bottom it says next, which I click and nothing happens, it just goes back to the ipod restore page. Help, what am I doing wrong?

    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
    Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

  • I am trying to reset my ipod and am having problems.  can you please help?

    I am trying to reset my ipod and am having problems. i forgot my passworde and now it is locked.  can you please help?

    iOS: Forgot passcode or device disabled - Apple Support

  • Can aomeone help? I'm trying to down load itunes,but I get a error saying a old apple software update can't be deleted. I'v tried to manually delete it but im having no luck.Please help

    Can someone help?I'm tring to install itunes,but when I do I get an error. I't said (Old apple update can not be deleted) I tried to delete it manualy but still gettin the message. Any ideas?

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
    http://www.apple.com/itunes/download/
    Does it go through properly this time?

  • My ipod touch screen is totally unresponsive and i have been using it under normal conditions. ihave tried the reset and restore but to no avail.everything works as it would normally do  on the screen.help pls????

    my ipod touch screen is totally unresponsive and i have been using it under normal conditions. ihave tried the reset and restore but to no avail.everything works as it would normally do  on the screen.help pls????

    Might want to post your question in the correct forum.  This is the iPHONE forum.

  • I have tried to reset my ipod and everything but yet its still not turning on?

    I have tried to reset my ipod and everything but yet its still not turning on?

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • HT201274 i am trying to erase and reset my ipod but it wants a 4 digit restrictions passcode. i dont have one. can you help please/

    i am trying to erase and reset my ipod but it wants a 4 digit restrictions passcode that i do not know/have

    Remove restriction passcode
    1. Restore to Factory Default
    http://support.apple.com/kb/HT1414
    2. You can restore from a backup that was done before you enable the Restriction Code.

  • I tried to reset my phone, but now all it doesn't work. I plugged it up but all it does is sit there with a scroller.

    I tried to reset my phone but it didnt work. I plugged it in but it doesnt do anything it just sits there with a scroller on the screen.

    Try this:
    Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • I am trying to sync my ipod but it keeps saying that a previous library exists and that I can only sync it to one library.  I want to sync it to the previous library but how do I get it to go there?

    I am trying to sync my ipod but it keeps saying that a previous library exists and that I can only sync to one library.  I want to sync it to the original library bc that is the one that has all songs.  It keeps giving me a library with just songs that I have bought on itunes.  I never created a new library so I am not sure why it is doing this.  How do I get it to sync to my original library?  I have already tried to restore a previous version of itunes but that did not help.

    It appears that something happened to yur computer/iTunes files.  It happens sometimes.  To recovery:
    - Import the old music into the current iTunes library
    - Make sure all the apps are also in the library
    - If in the USA and therplaces where iCloud has benn released you can redownload most iTunes puchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    - You can always redownload apps at no additional cost as long as you are singned into the same iTunes account the originally purchased them.
    - After all the suff in in the iTunes library, make a backup of the iPod by connecting the iPod to the computer and right clicking on the iPOd under Devices in iTunes. 
    - Restore the iPod from backup and restore as necessary.

  • I tried to update my ipod but then it didnt work saying that an unknow error has occured, now itunes is not recognising that an ipod has been plugged in and the picture that comes up when you first get it is on my screen, i dont know what to do?

    i tried to update my ipod but then it didnt work saying that an unknown error has occured, now itunes is not recognising that an ipod has been plugged in and the picture that comes up when you first get it (an arrow leading to the itunes sign) is on my screen, i dont know what to do?

    Error 1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    Error 1600, 1601, 1602
    Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

  • HT201210 Trying to sync my iPod, but unable to sync due to "The iPod could not be synced because this computer is no longer authorized for purchased items that are on this iPod." Please help

    Hi all,
    I tried to update my iPod but it stated "The iPod could not be synced because his computer is no longer authorized for purchcased items that are on this iPod. To authorize this computer for items purchased from the iTunes Store, choose Store > Authorize This Computer"
    Please advice. Thanks!

    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    iTunes Store: Authorize or deauthorize your Mac or PC

  • I have an ipod classic and I did have a macbook pro but it crashed.  Is there any way to transfer the music from my ipod without losing everything on the ipod.  Because my new computer is a pc it wants me to reset my ipod but I will lose everything.

    i have an ipod classic and I did have a macbook pro but it crashed.  Is there any way to transfer the music from my ipod without losing everything on the ipod.  Because my new computer is a pc it wants me to reset my ipod but I will lose everything.

    See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
    Recovering your iTunes library from your iPod or iOS device
    B-rock

  • HT201263 my ipad give me the apple sign without running up it appears all the time in the screen , i tries to reset my ipad , but still in this problem , can you please help me?

    my ipad give me the apple sign without running up it appears all the time in the screen , i tries to reset my ipad , but still in this problem , can you please help me?

    You may want to look at this about using recovery mode to restore your iPad.
    http://support.apple.com/kb/ht4097

  • Trying to update my ipod but i get the error message network timed out.  I've already uninstalled and reinstalled the latest version of itunes. I also do not have software update in settings on the ipod. How do i get the ipod to update?

    trying to update my ipod but i get the error message network timed out.  I've already uninstalled and reinstalled the latest version of itunes. I also do not have software update in settings on the ipod. How do i get the ipod to update?

    Try the manual method specified here:
    iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch

  • I am trying to update my iPod but I can't until I sync it. However when i try to sync it a message pops up and says "Blythes iPod" can not be synced because a session can not be started with this device. What do I do? Help!

    I am trying to update my iPod but I can't until I sync it. However when i try to sync it a message pops up and says "Blythes iPod" can not be synced because a session can not be started with this device. What do I do? Help!

    https://support.apple.com/kb/TS1567
    Ah, it has been mentioned daily esp since iOS 5 / iTunes 10.5 but has always been there as an issue.
    Order of attempts:
    Repair the installers
    Uninstall EVERY Apple component (auto and manual)
    Services: Restart all 3 Apple items (AMS, Bonjour, iPod)
    I* always do the last almost, then launch iTunes, and only then connect iPod.
    IF you see a yellow alert in Devices and Printers or in Device Manager, then I could find NO WAY to fix or repair other than a clean OS. Something messed up the device driver support.
    If/when Windows asks "what to do when it detects iPod"? don't chose any default action, to me, based on hunch and 3 PCs, that seems to mess AMS up for some reason.
    Tried with Windows 7 64-bit Pro and Home Premium, and also Deve Preview 8 (which other than the inability to update iOS to 5.0 seems to run better -- except when it comes to AMS thing! so seems Apple is not on the same page writitng drivers.

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