TS3694 trying to restore my iphone but during the process it gave me an error code of 1015
trying to restore iphone but its giving me an error code of 1015
error code 1015 http://support.apple.com/kb/TS3694#error1015
means your phone has been hacked or jailbroken. You have voided your warranty with apple and it's against the forum term of service to provide help.
good luck.
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I have an original Ipad, I tired to update it, but during the update it gave me an error message (1602) an now it just has a picture of itunes and a ubs cord? Please help!!
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
TS3694 i have tried to restore my iphone but keep getting error 1015 any suggestions
i have tried to restore my iphone but keep getting error 1015 any suggestion
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
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i tried to restore my iphone but when it was restoring it said a problem occurred and now it just shows the itunes symbole and its telling me to connect to it but when i try to it doesnt show up on my computer
Hi there starbaeza,
You may find the information in the article below helpful.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
-Griff W. -
I'm trying to restore my iPhone, but get an error message 'the iPhone cannot be restored, the device cannot be found. How can I resolve this?
iOS: Unable to update or restore
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i am trying to restore my iphone but it is asking me for a password. i have tried my apple ID password and several others but nothing is working. how can i restore my iphone? is there anything i can do?
recovery mode
open itunes on computer
plug cable into computer not phone
turn phone off
hold home button and plug cable into phone. do not release home button until an itunes graphic appears on device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808
if it says turn find my device off can be done at icloud.com or on the device settings - icloud - find my device -
I am trying to restore my iphone but it has been stuck at the apple logo with the progress bar and it shows no signs of loading at all. What should I do?
Hello kuukua.b,
Thanks for using Apple Support Communities.
Please try to restart and reset your iPhone by following the steps below, and then resume your restore process.
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
Take care,
Alex H. -
I'm trying to restore my iPhone, but every time I plug it in to my computer it doesn't show up in iTunes. Someone please help?!?!
Hey nataliexcupcakes,
If your iPhone isn't appearing under Devices in iTunes after you connect it, and it can't be restored, you'll want to follow along with this article for a resolution:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best,
David -
i tried to restore my iphone 3GS with the OS 5.1.1 but failed and itunes show an unknow error (29), what can i do? my phone is usless now
Somebody help!What happened when you connected your iPhone to your computer while running iTunes on your computer? You should be prompted through the restore process. If it doesn't work try getting your iPhone into Recovery Mode.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support -
I'd tried to restored my iphone but after that its just display the apple logo and nothing to work on?
Hello there, Shaneol10.
The following Knowledge Base article provides some great steps for troubleshooting your issue:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
If the iPhone still isnt recognized, refer to these documents (depending on which Operating System you are using)
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
or
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I made a new apple ID and im trying to restore my iphone but it wont sync to itunes
I made a new apple ID and im trying to restore my iphone but it wont sync to itunes and my iphone is disabled. I forgot all my stuff to the account i used on the phone. HELP ME PLEASE
http://support.apple.com/kb/ts4451
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Ipad won't start; trying to restore thru itunes, but get the message - can't restore because ipad is not set up. It was set up and has been in use for about a year. What do I do now?
I Have seen people report this issue when they try to sync their devices but in never seen it when trying to restore an unresponsive iPad. I would sguggest trying recovery mode now.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
This procedure will totally erase the iPad so I hope that you have a backup that you can restore from....assuming that it works, that is. -
I'm trying to restore my iPhone 5 to the original settings because it did not sync my contacts from my last phone (it synced from my husband's phone instead). I am trying to delete everything so I can back it up from my previous phone and not my husband's. I keep getting a message saying that files were corrupt so it couldn't restore settings. Ideas?
I tried following the instructions listed in the following thread:
https://discussions.apple.com/message/19512128#19512128
but have still been unable to backup data using the third party software.
TouchCopy tells me I have no photos or Video ad won't alllow me to copy any of the critical files e.g. Notes, Calendar, Contacts, Messages, etc.
Anyone have any other suggestions for backing up my iPhone? Or help using TouchCopy?
If I am ever able to get TouchCopy to work, should I be using Copy to iTunes or Copy to PC option?
Thanks! -
when i am trying to restore my iPhone 5s from the recovery mode,it always stuck when restoring iPhone firmware. The message said " an unknown error occurred (1)". Tried all reboot, restart the iTunes etc. no luck
we have same problem bro .. i dont know what to do.
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My problem is trying to restore my iphone 4s. The icloud password is from a defunct email account through an ISP that I no longer use. I have upgraded to an iphone5s . I want to give the iphone4s to a special needs child that can make good use of it.I am at the point of despair. I can prove where I got the 4s etc. which seems to be a requirement from postings on forums. IT IS BREAKING THIS KIDS HEART AND BREAKING MINE. PLEASE SOMEONE HELP !!
Welcome to the Apple community.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID, verify the changes, enter the password as requested on your device and then turn off "find my phone".
You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.
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