TS3694 unable to update my iphone 5 error 3004

I am unable to update my iphone 5 to the latest IOS 7 version. I get an message which says "Unable to update your Iphone for unkown reason, error 3004 ", please help. Thanks

OK, here is a link for troubleshooting when you can't back up your device in iTunes. This is an article for a Mac, but there is a link within it for the same exercise for Windows:
http://support.apple.com/kb/ts2529
Cheers,
GB

Similar Messages

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    http://support.apple.com/kb/ht1808
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    Hello, Joyce.
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  • TS3694 unable to update iphone 4 due to firmaware incompatibility. any recommendation?ab

    unable to update iphone 4 due to firmaware incompatibility. any recommendation?
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    Was an error code included in the message? If so, please include it.
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    If you have any more trouble, report back here with an error code (if possible), or simply a screenshot of the error message.

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    I cannot update my iPhone 3g to iOS 4.2.1 because of iTunes error 1015 ;error during restoring of firmware mode.

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    Hello there, morganbailey02.
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    Thanks for reaching out to Apple Support Communities.
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  • TS3694 plz hpl me i am unable to update my Iphone

    plz hpl me i am unable to update my Iphone

    How can we help if you provided no details???

  • HT201413 unable to restore your iphone unknown error (3)

    I am trying to restore my iphone 5 and I get an unknown error code (3) can anybody help?

    iPad: Basic troubleshooting
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    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
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