TS3694 unknown error 1669?

my iphone 5 is att carrier, when i try to update for a new ios and it was running almost to the end and it was show unknown error 1669? and i was tried so many times just got same answered, so please help me out, and now my phone just show a itunes logo...

iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
You posted in the iPad forum instead of the iPhone forum. To get answers to your question, next time post in the proper forum. See https://discussions.apple.com/index.jspa  I'll request that Apple relocate your post.
 Cheers, Tom

Similar Messages

  • TS3694 Unknown error occured (6)

    During update I received "Unknown error occurred (6). How do I get my phone to work again?

    The answer is in the knowledge base article you were reading when you posted your question: http://support.apple.com/kb/TS3694#error6
    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 1000, and 9006            
    Follow the steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. An incorrectly set default packet size can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or phobos.apple.com isn't blocked by a firewall or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under "Advanced steps > Rename, move, or delete the iOS software file (.ipsw)" below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • TS3694 Unknown error 1015

    Hi! I'm trying to restore an iphone 3g but an unknown error 1015 keeps appearing, what does this mean? Or how can I overvome it?

    It means you likely hacked/jailbroke your iPhone and now it's a brick.
    See this similar discussion:
    TS3694 Re: hi, i tried to do a software update on my iphone 3gs and it comes up with an unknown error code 1015, any ideas?

  • TS3694 unknown error 6 while updating my iPhone4 to iOS6?

    Hi,
    Is there anyone who can help me on this plz,
    An error message pops up saying "Unknown error 6" while I was updating my iPhone4 to iOS6 last night?

    Check this support document for error codes http://support.apple.com/kb/TS3694, however, it says that error code 6 is generally related to 3rd party security software. Read the fixes described in the document.

  • TS3694 Unknown error 3194 can anyone explain this

    I have an 'Unknown error 3194' when trying to restore my iphone 3GS. I have followed the link to have this explained but it hasn't opened, can anyone help?

    Have yo tried here:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    iPhone Error 3194 - How to Fix iTunes Error 3194?
    Fix Error 3194 from iTunes during iPhone restore

  • TS3694 unknown error 2001

    The battery in my iPhone 4 drained really fast today. When I plugged it in I just got the itunes logo on the screen.
    When I try to restore the phone now i get unknown error 2001
    Anyone else had this problem?

    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software.

  • TS3694 unknown error occured 3194

    I just can not restore my iPhne 3GS. There is no os in it . When it is started, it displays the message" recovery mode, restore immediately" I have tried many time to restore but unknown error 3194. Please help to restore my iPhone.  Thank you very much.

    The article steps for this are:
    1.  Insure you have the latest version of iTunes (11.0.2.26)
    2.  Check security software (Either disable, or temporarily uninstall the software).
    3.  Check the hosts file:
    The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    4.  Try to restore from another known good computer and network (Make an appointment at the genius bar)
    5.  If the error persists on another computer - Device may need service.
    My bet would be Security software.  If you uninstall - you can choose to keep your settings for a reinstall.  Reboot the computer after removing the software.
    HTH, and best of luck.

  • TS3694 unknown error 3004

    Hi I'm trying to restore my iphone and I'm having problems.  I put it in DFU mode just to try to get it cleanly updated but when I shift and select the ios 7 ipsw for the iphone 5 gsm, it says unknown error 3004.  Now I can't get that far because iTunes says unable to contact update server.  I'm not running a firewall or any third party except for Vipre anti virus (the version without the firewall), and whatever the default Windows 7 64-bit firewall configuration is.

    Hi cypherx,
    Do not worry about firewalls or anything like that. When you install iTunes it automatically opens the firewall to the correct ports. If it did not you would not be able to update iTunes.
    The fix is very simple.  It is in your hosts file.  It sounds like you have a bad IP address for gs.apple.com.
    1. From the start menu click on computer > C: > windows > system32 > drivers > etc
    2. Copy your hosts file to your desktop.
    3. Open your hosts file with notepad.
    4. Look for gs.apple.com.  If there are IP address numbers before gs.apple.com
    Example::
    74.208.105.171     gs.apple.com
    79.208.10.249     gs.apple.com
    17.171.36.30     gs.apple.com
    Put a hashtag before each IP address as below.
    #74.208.105.171     gs.apple.com
    #79.208.10.249     gs.apple.com
    #17.171.36.30     gs.apple.com
    After doing this press "ctrl-S" to save the file then move it back to the following folder or cut and paste it. 
    computer > C: > windows > system32 > drivers > etc
    Your iPhone, iPad, iPod will restore at this point. We effectively removed bad redirects from your hosts file.

  • TS3694 Unknown error (27) unable to restore

    I have just installed the latest Apple software update on my iPhone 5 and it had to be restored. Trying to restore it via iTunes I am now getting "unknown error (27)" 
    Does anyone know what I can do to restore my iPone?
    Many thanks!!

    I have iPhone 5S (Model: A1530).
    After trying update to new iOS 7.1 I get an error. Now, I try many ipsw and other things on any Mac, BUT everytime I get an error:
    "The iPhone 'iPhone' could not be restored. An unknown error occurred (27) "
    Now I don't have worked iPhone ((
    Please, HELP!!!

  • TS3694 unknown error 5

    Hi there
    I have 5s and I wanted to upgrade to new 7.1 over itunes. backup done and after request for update Titunes were waiting to iphone for a while and after that reported error. I missed to see what was there. After that screen on 5s remain dark with some backlit. Itunes asked to restore the iphone and I initiated it. No success. First I got error code 2009. I unplugged the 5s and repluged. Itunes again asked for restore. This time it exited with unknown error 5. And it was several times repeated.
    Before restore I switched of
    any idea what went wrong. Strange is that on screen of 5s apears again icon for itunes and cable connection sign. but this is all. I tried even with more USB ports, but the results are same (unklnown error 5)
    thanks in advance

    Hello there, Tazo1.
    The following Knowledge Base article should provides some additional instructions for when you are unable to restore your iPhone:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Thanks for reaching out ot Apple Support Communities.
    Cheers,
    Pedro.

  • TS3694 unknown error 1644

    i was trying to restore my iphone but unfortunetly unknown error 1644 occured,please help me to solve this problem

    https://discussions.apple.com/message/19055797#19055797

  • HT201210 hi.i have problem in my iphone 5 itunes showing an unknown error 1669 why and why is showing this..............

    helloooooooooooo
    anybody here

    Just to confirm is your iPhone jailbroken?. Now in terms of error 9006 in the article http://support.apple.com/kb/TS3694 it says this:
    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or phobos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • TS3694 unknown error 3194

    i updated my OS and now cannot access my phone.  when i connect to itunes it asks that i restore it but itunes says there is an unknow error 3194 and cannot restore.  what do i do!!

    Hi spryor2869,
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.
    Click on the link to see more details and screenshots. 
    iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
    http://support.apple.com/kb/TS4451?viewlocale=en_US
    Cheers,
    - Judy

  • TS3694 Unknown error (6)?  Now my sons Ipad is not working, can't restore.

    I tried to update my son's Ipad. It was almost complete when error code (6) appeared.  I then tried to do a factory restore and I keep getting the same error code.  Now when I turn on the Ipad it just shows a pic of a USB cable connected to ITunes.  My son is crushed.  Please help.

    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • TS3694 unknown error logging into itunes account on ipad

    hi
    i am having problems logging into my itunes account from my iPad - i keep getting the message: unknown error

    Go to keychain access. Go to preferences. turn Online Certificate Status Protocol and Certificate Revocation List both to off.
    You should now be able to log into iTunes.
    The repairing of Keychain is a wasted step and has nothing to do with this issue. This is another issue.

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