TS3694 unknown error 3194

i updated my OS and now cannot access my phone. when i connect to itunes it asks that i restore it but itunes says there is an unknow error 3194 and cannot restore. what do i do!!

Hi spryor2869,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
http://support.apple.com/kb/TS4451?viewlocale=en_US
Cheers,
- Judy

Similar Messages

TS3694 Unknown error 3194 can anyone explain this

I have an 'Unknown error 3194' when trying to restore my iphone 3GS. I have followed the link to have this explained but it hasn't opened, can anyone help?

Have yo tried here:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
iPhone Error 3194 - How to Fix iTunes Error 3194?
Fix Error 3194 from iTunes during iPhone restore

TS3694 what is unknown error 3194

Whilst trying to restore my 3GS the message 'unknown error 3194 occurred'. What does this mean?

It sounds like security software may be interferring. I would try to disable or uninstall any 3rd party security software installed.
http://support.apple.com/kb/TS3694#error3194
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

TS3694 i am trying to update my iphone 4 from version 4.3.3 to version 6.1.3. it stops at "unknown error #3194". please help me. what do i need to do now?

please help me update my iphone 4 from version 4.3.3 to version 6.x.x. i am having problems completing the update. it stops and says "unknown error # 3194".

Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

TS3694 Hello. I have an iphone 3gs 8gb factory unlocked. Currently its running on ios 5.0.1 and I am trying to update it ios 5.1.1 but its not updating. The itunes downloads the ios 5.1.1and gives back unknown error(3194). Please help.

Hello. I have an iphone 3gs 8gb factory unlocked. Currently its running on ios 5.0.1 and I am trying to update it ios 5.1.1 but its not updating. The itunes downloads the ios 5.1.1and gives back unknown error(3194). Please help.

Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

TS3694 somebody help me restoring my iphone4s i got An unknown error(3194)please help me guys thanks

Somebody help me restoring my iphone4s i got An unknown error(3194) while restoring it!!please help me guys thanks

EIther way there is nothing wrong to try to fix it since Apple does not support it anyway

TS3694 any suggestions for fixing "unknown error 3194"?

any suggestions for fixing "unknown error 3194"?
i updated the phone through itunes but got the message above. I am trying to recover my contact information, which is most important to me (all business contacts are on this phone). The phone will not turn on. I have tried resetting the phone with the home/power button, the phone is fully charged as well. Any ideas will be greatly appreciated.
thank you!

The 3194 update/restore error usually means the computer can't connect to gs.apple.com.
See this Apple doc -> iTunes: Specific update-and-restore error messages and advanced troubleshooting
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
If you just want to get the contacts back, and they are on the computer, you can just sync them from iTunes again.

TS3694 unknown error occured 3194

I just can not restore my iPhne 3GS. There is no os in it . When it is started, it displays the message" recovery mode, restore immediately" I have tried many time to restore but unknown error 3194. Please help to restore my iPhone. Thank you very much.

The article steps for this are:
1. Insure you have the latest version of iTunes (11.0.2.26)
2. Check security software (Either disable, or temporarily uninstall the software).
3. Check the hosts file:
The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
4. Try to restore from another known good computer and network (Make an appointment at the genius bar)
5. If the error persists on another computer - Device may need service.
My bet would be Security software. If you uninstall - you can choose to keep your settings for a reinstall. Reboot the computer after removing the software.
HTH, and best of luck.

HT1212 it is giving ,unknown error (3194), what should i do?

hi, My Iphone is giving , "iphone is disabled connect to itune.
i tryied all solutions mentioned and still is giving an error message "unknown error (3194).
so could i do? to solve this problem?Thx

Read here under Additional error codes and resolutions>Unable to contact the iOS update software server:
http://support.apple.com/kb/TS3694#error3194

Hi i got a brand new ipod touch 4g a week back.as my friend said i jailbroke it with redsnow.but now i try to restore itunes is showing unknown error(3194).what to do?

i jailbroke my new ipod touch 4g with redsnow and as i have no wi-fi i installed appsync and installous by placing .DEB files of the same in cydia via i-funbox on my pc and rebooted ipod.then i was able to intall any app.but i found jailbreaking is not good and voids warranty i tried to restore it.i-tunes downloaded the ios and then i tried to restore ipod i-tunes says 'unknown error(3194)'.i have latest version of i-tunes installed(10.5.3).i also have a broad band connection.
i once tried to get SHSH blobs from tinyumbrella and i-faith but did not succeded.
now ipod is very slow,stucks and also i-books is not supporting(shows configuration error.restore ur ipod).
so for all these reasons i want to restore my ipod.so please help me.thank you guys.

That is not true. Jaibreaking is not illegal and Apple can't seize your device if yu do. The can just refuse service like help in this Apple forum.
See:
Jailbreaking iPhone Is Legal, U.S. Government Says - ABC News

Itunes unknown error 3194 when upgrading to latest iOS

I've been trying to upgrade my iPhone 3GS to 4.3.2, from 4.3.1 iTunes keeps reporting an unknown error 3194, when verifying the downloaded update. I don't know what is causing this.
I have:
- Rebooted my PC (Windows 7)
- Rebooted iPhone
- deleted the update and redownloaded
None of these have solved the issue. Any ideas?

Hi pablo2001jedi,
The following link highlights the error code as being an issue with the connection to the Apple Server: http://support.apple.com/kb/TS1275
The link also has troubleshooting steps which you can try, but it is most likely some security software on your computer blocking the connection.
The easiest quick fix would be to update on a known working PC & Network connection, however making sure any security software is correctly configured should also resolve the problem, you can find troubleshooting for this at the following link: http://support.apple.com/kb/TS3125
Hope this helps.

My ipad 2 won't restore it keeps showing unknown error 3194

My sister forgot the password on my ipad 2 and if I try to restore it won't work it just says unknown error 3194 someone please help

Click here and follow the instructions.
(97919)

HT201210 I have tried to update my iPhone 4 many times (from iOS 5.1 to latest version), but everytime it fails and says that it cannot be updated. unknown error (3194). please help.

I have tried to update my iPhone 4 many times (from iOS 5.1 to latest version), but everytime it fails and says that it cannot be updated. unknown error (3194). please help.
<E-mail Edited by Host>

You might try reading the entire help document you linked from:
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

Ipad unknown error 3194

my ipad wont sync with itunes because unknown error 3194 why?

Have you got the latest version of iTunes on your computer ? There is also some troubleshooting for error 3194 on this page : http://support.apple.com/kb/TS3694

Getting Unknown Error 3194 While Upgrading Iphone 4....Help Plz..

Hello..
I am using Iphone 4 iOS 4.1 BB 2.10
i want to upgrade my iphone iOS to 4.2.1 but when i try to restore 4.2.1 iOS via itune it gives an unknown error 3194..
i searched in google and many forum it says that try to use new version of itune.
i m already using 10.1 version of itune..
i changed my laptop and tried on other laptop to restore but still getting same error..
i located host file in c:/windows/system32/drivers/etc/ and opened host file in notepad.
but in that host file there is nothing written like gs.apple.com like that... nor ip address is given in host file....
i m using win vista os in my laptop
please can you suggest me any helpful method to get me out with this problem....
Thankyou

Apple doesn't support upgrading to any but the current release, which is 4.3.1 (an which, incidentally, appears to fix some of the bugs in earlier versions).
If you want to go to a different version, you'll have to look for answers elsewhere, because Apple doesn't allow discussion of this kind of unsupported activity on these boards. Doing what you want requires you to do some hacking.
If you Google "downgrade iOS" you'll find plenty of help

TS3694 unknown error 3194

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