TS3694 Unknown error (6)? Now my sons Ipad is not working, can't restore.

I tried to update my son's Ipad. It was almost complete when error code (6) appeared. I then tried to do a factory restore and I keep getting the same error code. Now when I turn on the Ipad it just shows a pic of a USB cable connected to ITunes. My son is crushed. Please help.

Errors related to third-party security software
Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.

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TS3694 unknown error 5

Hi there
I have 5s and I wanted to upgrade to new 7.1 over itunes. backup done and after request for update Titunes were waiting to iphone for a while and after that reported error. I missed to see what was there. After that screen on 5s remain dark with some backlit. Itunes asked to restore the iphone and I initiated it. No success. First I got error code 2009. I unplugged the 5s and repluged. Itunes again asked for restore. This time it exited with unknown error 5. And it was several times repeated.
Before restore I switched of
any idea what went wrong. Strange is that on screen of 5s apears again icon for itunes and cable connection sign. but this is all. I tried even with more USB ports, but the results are same (unklnown error 5)
thanks in advance

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TS3694 Unknown error (6)? Now my sons Ipad is not working, can't restore.

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