TS3694 unknown error logging into itunes account on ipad

hi
i am having problems logging into my itunes account from my iPad - i keep getting the message: unknown error

Go to keychain access. Go to preferences. turn Online Certificate Status Protocol and Certificate Revocation List both to off.
You should now be able to log into iTunes.
The repairing of Keychain is a wasted step and has nothing to do with this issue. This is another issue.

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Cannot log into iTunes account after reinstalling Vista

I just reinstalled Vista on my friends laptop, and now it wont let me log into iTunes. It just keeps saying that the network connection is down, and to check my settings. ANyone know what the problem is?
COuld it be related to this:
http://discussions.apple.com/thread.jspa?threadID=1698845&tstart=0
Stuart

On the Netgear
The Access IP is normally 192.168.0.1 and the User ID is admin and the password is password when the pop down appears.
----Under SYSTEM PREFERENCES>NETWORK It shows Airport Connected to "Netgear 192.168.1.3" do not see User ID or password on the screen?
In the menu on the left the last (or near last item) is UPnP.
Check this is Enabled.
----Do not see this listed anywhere
About two thirds of the way down the menu is WAN Set up
In hear Disable the Port Scan Line (It will read DOS (or SPI) and Port Scan)
There is another Line about "Blocking Responses to Ping on the WAN port" this needs to be Disabled as well (IChat sends a Ping to confirm where the Visible Invite went to is where the SIP stuff (In the Log about the error) is coming back from).
On the DNS info.
This should be two IP address normally that are on the Internet.
These should appear on the RCA if it is accessible in a web Browser but more likely on the Router's Set Up pages (or Some sort of Summary page).
A 192.168.x.x address points to the Router (I would guess in this case) and whilst some routes can be DNS servers as well it is not that common and is only really useful to link a MAC (Ethernet and/or WiFi Card - Media Access Card Address) info to a Name for the Computers that are attached.
----Not sure where to find all this in OS 10.5.8
----Under System Preferences>Network with Airport highlighted I click advanced and go to TCP/IP is see two addresses the ipv4 = 192.168.1.3 and the router=192.168.1.1
(I have presumed that there are no other DNS servers are listed and the 192.166 bit was a typo)
---Correct i put a typo as i was not sure if it was secure to post.
If the Computer can do Wifi as well as Ethernet it should not have both Connected to the Router at the same time. (iChat "Sees" it as two Connections to the Internet).
--- The computer is only connected via Airport to the netgear router.

When I purchase apps they won't download anymore. The message says when I log into iTunes on my iPad it will be available for download but nothing is there to download. What is my next step?

I am not able to download apps on my iPad any longer. I get a message that says when I log into iTunes I will be able to download the app but there is nothing to download. This just started happening, I never had this problem before.

If you are trying to download large apps over 3G on your iPad then there is 20 meg limit. In terms of iTunes on your computer try either Store > Check For Available Downloads or just (re-)download it from the store : http://support.apple.com/kb/HT2519 and then sync it to your iPad.

Getting error trying to log into iTunes account

When trying to sign in iTunes account on sons iMac I get an unknown error in "red" I now the password works as it is mine and works on all
my other devices. I am able to access the Mac app store with his logon and I am able to access iTunes with my logon on the iMac. The picure below is the message I get. Any help?
Thanks,
Felix

Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different Dock Connector or Lightning Connector to USB cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. An incorrectly set default packet size can cause this error. Contact the software manufacturer that installed the packet-size modification for assistance. Or, follow this article by Microsoft to reset the packet size back to the default for Windows:How to reset Internet Protocol (TCP/IP).
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
iTunes: Specific update-and-restore error messages and advanced troubleshooting

Error when trying to log into iTunes account.

When I go into iTunes from my laptop to update apps that I have, it prompts me to put in my password. When I put in my password, it tells me there's an unknown error and to put it in again. When I did, it tells me that my password has be put in to many times and it's incorrect. I changed my password and it's still doing that to me. Any help on how I can get rid of that?

Debbecjam wrote:
What can I do
Telling us what the error says would be a good start.

Can't log into itunes account? can't download apps for iphone?

Message " We could not complete your itunes request. The network connection timed out"
Make sure your network settings are correct and your network connection is active, then try again.
Can anyone help?

Help! My wife's WinXP box has suddenly stopped connecting to her iTunes store account - getting the error message "cannot connect" etc etc.
I've posted the diagnostic log further below, but in summary:-
- Actual internet connectivity is fine - websites, email etc.
- I am able to connect to MY iTunes account on my MacBook Pro
- she also tried connecting using her iPhone, to update some apps over wifi, but they were stalled on "waiting/updating", even after about 20 mins. So she backed-out of that, had to switch the phone off & back on. We read that it would be wise to "log out" of the iTunes store on teh actual iPhone handset (in settings), then log back in, so the account at Apples' end wasn't "stuck".
- Never had ANY problems connecting to her iTunes store account before now (last few days).
- No updates performed on her laptop, changes to preferences, settings etc that might have caused this.
- Laptop is NOT used away from our house, and our wifi/router has not been breached as we live in the middle of the countryside, so I'm happy with security of the network.
Here's the logfile:
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
Acer, inc. Aspire 5000
iTunes 9.0.0.70
QuickTime 7.6.4
FairPlay 1.5.18
Apple Application Support 1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver 1.45.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 85F4461E2E64XXXX
Current user is an administrator.
The current local date and time is 2010-10-16 21:30:21.
iTunes is not running in safe mode.
Video Display Information
SiS M760GX
** External Plug-ins Information **
No external plug-ins installed.
iPodService 9.0.0.70 is currently running.
iTunesHelper 9.0.0.70 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {92032CDC-77EF-426B-883F-DD441671F0A3}
Description: Broadcom 802.11g Network Adapter - Packet Scheduler Miniport
IP Address: (deleted for privacy)
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Sat Oct 16 17:20:33 2010
Lease Expires: Sun Oct 17 17:20:33 2010
DNS Servers: (deleted for privacy)
Adapter Name: {09C08791-A2F8-457A-9705-F0E76731EACF}
Description: SiS 900-Based PCI Fast Ethernet Adapter - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 255.255.255.255
Lease Obtained: Tue Apr 07 00:42:02 2009
Lease Expires: Tue Jan 19 03:14:07 2038
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
ZoneAlarm Firewall is installed.
Connection attempt to Apple website was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2010-10-16 20:25:44.
Hoping you can help - this is driving us nuts!
David
Message was edited by: Wing.co

Cannot log into iTunes account

I have been trying for three days to log into my iTunes account and keep getting the message;
"The iTunes Store is temporarily unavailable. Please try again later."
I can log in no problem from my laptop, and my iPod, but not from my desktop. My desktop is the pc that I sync my iPod with.
Background:
PC hard drive crashed recently so I have a new one. Reinstalled Win 7, etc. Ran recover program and transferred files to new hard drive.
iPod had to also be restored during this procedure as it would not unlock with my password anymore. I restored it by syncing to my laptop.
All computers are running Win7 Home Premium.

mrodriques wrote:
I assume that the library would be the material (songes, etc) that are installed on the local drive, is that correct? If so, are those re-downloadable off of the itunes store?
M,
If the songs were purchased from the iTunes Store, she can download fresh copies at no charge. Songs obtained elsewhere will require other arrangements.
If you can recover the data on the drive, that would be the easiest.

Cant log into itunes account

Hello I just spoke to a rep from apple explained to them itunes accepted gift card 15.00, but I am prompted for credit card info. I was told to put in credit card info, or request a refund for the 15.00 gift card. I CANNOT REMOVE PAST BILLING INFO FROM 6-28-11 which is from the APPLE STORE!!! this case is closed. I have seen various differences in the billing info from the Apple store and the ITUNES store which I called for assistance. My gift card has been held up since 8/31/11. I have been to the apple store for assistance & they keep saying put in another credit card# !!! I have read horror stories after horror stories of itunes, and I will be filing a complaint with the BB and Consumer Affairs. If anyone can help me thank you.

Hi Kevdoc,
If you've recently changed or reset your Apple ID/iTunes Store password and are having issues logging in, you may want to try manually signing out and signing back in on your device. You may find the following article helpful:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
Regards,
- Brenden

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I am not able to log on to my Blackberry ID account on my 9810 Torch. The message displayed is Unable to login to your Blackberry ID account. It has been sometime since I have been able to log on and I recently updated my login information but it is still not excepting my new ID and password.
I have tried pulling hte battery and SIM card but nothing changed. I am not able to update my user BB ID directly from the options cause it wants me to login.

Hi and Welcome to the Community!
Please see this "sticky" post for helpful information concerning your BBID situation:
http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...
Hopefully, this information will be of use to you.
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

TS3694 Unknown error (6)? Now my sons Ipad is not working, can't restore.

I tried to update my son's Ipad. It was almost complete when error code (6) appeared. I then tried to do a factory restore and I keep getting the same error code. Now when I turn on the Ipad it just shows a pic of a USB cable connected to ITunes. My son is crushed. Please help.

Errors related to third-party security software
Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.

Updated and now can't log into iTunes. I see my apple id on iTunes page, but can't access account info or purchases

HELP!! I udpated all my itunes etc., and can access my Mac App Store, but can no longer access my itunes purchases or account info. I don't get an error message. But, when I log into iTunes and see my apple ID at top right hand corner, but then go to purchase history and account info, it just keeps taking me back to log in block. I'm not getting an error message, but can't pull up anything, but my name.

Ok. Found something that said to shut down and hold the option, command, p, and r keys on restart. Held them down for a few restarts and everything automatically signed in and works. Woohoo!!!

I am trying to set up my new iphone 4s, but when i try to log into itunes it keeps coming up with server error. What do i do?

I am trying to set up my new iphone 4s, but when i try to log into itunes it keeps coming up with server error. What do i do?
<Edited by host>

Some free advice. If your son is 8 years old, put him on your account, and set parental controls so that he cannot accidentally run up giant charges within the games.
If your son is 25 years old, get him his own AppleID and make him responsible for his own bills.
In between ... use your judgement.

Error 310 when logging into iTunes Store and app Store

Hi,
I just bought AppleTV. It allows me to log into the iTunes store through my wireless connection. However, I can't connect to iTunes store through my MacBook. I keep getting 'Unknown error 310'. However, I CAN log into iTunes store through my PC which is connected by ethernet cable. Does anyone know how I can fix this with my MacBook?

This is probably due to a connection error.
I fixed this by navigating this route:
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Hope this solved your problem!

Can't sign into itunes account (error -9808)

I keep getting an error everytime I try to log into my account to purchase music. I tried signing out and now it won't even let me create a new account. Any ideas?

Could you post rge result of your network connectivity tests.
iTunes Help>>Run Diagnostics>>Network Connectivity Tests.
Paste the entire result into your post. It is OK to remove your iPod serial no and IP address if you wish.

Error message: "Logging into the account failed because an error occurred."

Hello,
We had an XServe G5 2.0 DP 5GB/80/2x250 running Mac OS X 10.3.9 Server with all updates as a main server for a school. The server provides Open Directory Master as well as File-Sharing (AFP and SMB) and e-mail services to about 30 teachers and 300 students. The user home directories reside on the server. A web server also runs on the machine. The students use a pool of laptops, which are configured with a local guest and admin account as well as access to the server-based home directories with Directory Access. The server had the OS running on the 80 GB hard drive and all data (Home directories, mail database, website, etc. were on the two mirrored 250 GB drives.) All was working well until...
A few weeks ago, one of the two 250 GB died. We decided to use the opportunity to upgrade the server and set it up with 3 x 750 GB, two drives running as a mirrored pair to hold OS AND Data, the other as a stand-by unit to help replace a failing drive.
We migrated the OS and all data from the previous drives without a problem. Since now, all data is residing on one pair of drives, we put the data from the old "Data" drive in a folder on the root level of the new HD pair. We wrote a script that launches at startup which creates the symlink in /Volumes/Data to link to /Data. We thought that with this, all would be well.
However: When any user tries to log into his account from any iBook (10.3.9 or 10.4.11) (wirelessly), he gets the message:
"Logging into the account failed because an error occurred. The home folder for the user account is located on an afp or smb server. contact your system administrator for help"
If the user logs in to the guest account on the iBook, then accesses his home directory via file-sharing, he can see (read/write) all his data. So, the data and privileges seem to be OK, as well as Open Directory working correctly. Mail and the web work well also, as does logging in to a user account from one of the PC's (wired).
Can anyone make any suggestions as to how to fix the situation? Currently, the users are using the guest accounts and accessing their data via filesharing, as well as using webmail for their e-mail, but this is a major nuisance.
Any help will be greatly appreciated.
Best regards,
Alain Chammas
A user trying to access his account from a PC (wired) has no problems.

A good number of folks are having problems with this same error message at login, and nobody seems to have found a fix.
I believe I have stumbled upon, if not a solution, at least part of the answer. If you're logged into a 10.4 workstation, open a Finder window and click the "Network" icon. The first time you do this, you'll only see "Library" and "Servers" icons, but if you let it sit for a moment, other folders will magically appear. One of these is "My Network" which is the critical part.
In Workgroup Manager, edit one of your users' home directory configuration. There's a URL piece, usually "afp://server.domain.com/Users" (which is what shows up in the window when you click on the "Home" tab for that user), and then there's a "Home" path that is usually something like "/Network/Servers/servername/Users/username". Trouble is, you've noticed that 10.4 doesn't put servers into the "Servers" path, but rather into the "My Network" path.
So, if you change that "Home" path to read "/Network/My Network/servername/Users/username", it should work--with one caveat. Apparently 10.4 doesn't create the "My Network" path on a given client until you actually browse the network on that client. If you haven't logged into a 10.4 workstation and browsed the network, the "My Network" path won't be there, and you'll still get the error. Login as a local user, browse the network (so that the "My Network" folder shows up), logout, and then login as an Open Directory user, and it should work.
I'm betting that 10.3, 10.4, and 10.5 all handle this issue differently, so if you're in a mixed-version situation, you may have to experiment to find a workable fix.
Derndest thing I ever saw.

TS3694 unknown error logging into itunes account on ipad

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