TS3694 unknown error occured 3194
I just can not restore my iPhne 3GS. There is no os in it . When it is started, it displays the message" recovery mode, restore immediately" I have tried many time to restore but unknown error 3194. Please help to restore my iPhone. Thank you very much.
The article steps for this are:
1. Insure you have the latest version of iTunes (11.0.2.26)
2. Check security software (Either disable, or temporarily uninstall the software).
3. Check the hosts file:
The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
4. Try to restore from another known good computer and network (Make an appointment at the genius bar)
5. If the error persists on another computer - Device may need service.
My bet would be Security software. If you uninstall - you can choose to keep your settings for a reinstall. Reboot the computer after removing the software.
HTH, and best of luck.
Similar Messages
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Hi, i'm trying to update my iphone but this is the msg i'm getting, can you please help me. thank you. "the iphone ''C & M '' could not be restored. An unknown error occurred (3194)"
http://support.apple.com/kb/TS3694#error3194
This means that either your firewall/antivirus is blocking access to Apple's servers, or you have used your computer to jailbreak an iDevice in the past. The link above tells you how to resolve this issue. -
Hi everybody !
AT&T company is unlocked (factory)my iphone4 before 3 days ago so i want to restore to unlock iphone 4 with itunes but it is not restore.
How can I fix this type of error in iphone 4?- "The iphone could not be restored. An unknown error occurred (3194) "
please help me in nepali language(if posible) or english. thank you.http://support.apple.com/kb/TS3694#error3194
This means that either your firewall/antivirus is blocking access to Apple's servers, or you have used your computer to jailbreak an iDevice in the past. The link above tells you how to resolve this issue. -
I'm trying to restore an iphone 3GS before selling it. I've already erased everything by going into settings and clicking on erase and restore. The phone says to connect to iTunes and iTunes says "The iPhone "iPhone" could not be restored. An unknown error occured (3194)." It is not jailbroken and all of the apps were deleted when I erased the phone. How can I get the phone ready for sale? Appreciate any advice you can give to this iPhone newb, please and thanks!
Things I've done:
- updated itunes software
- force restart on iphone by holding the home and the power buttons
- ran windows troubleshooter- no problems detected.http://support.apple.com/kb/TS3694#error3194
-
Tried to restore but get "unknown error occurred (3194)". Please can anyone advise?
Thank-you,
RosemaryHave you got the latest version of iTunes on your computer ? There is some troubleshooting for that error code on this page which you could try.
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TS3694 the ipod"ipod" could not be restored. An unknown error occurred (3194)
the ipod"ipod" could not be restored. An unknown error occurred (3194)
How do I restore my ipod. Right now can not access it at all . Picture of itunes icon and my cable all that is showingThis device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
Error 3194: You may not have the latest version of iTunes installed Update to the latest version of iTunes. If the issue persists, follow the steps above in "Unable to contact the iOS software update server gs.apple.com". -
message that "The iPhone could not be restored. An unknown error occurred (3194)."
How can I fix it?Usually that means the iPhone was hacked to unlock it from the original
carrier .
Updating the operating system locks it back to that original carrier
You could try this
http://support.apple.com/kb/TS3281
However if the iPhone was hacked it is probably a paper weight now
and as this is an Apple hosted forum you can get no further help here -
TS3694 Error while updating iphone 4 to ios6 , an unknown error occurred 3194
an unknown error occurred 3194 ...while updating to ios 6
Read the article from which you posted your question, it explains how to address the error that is occurring.
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the ipad ipad cannot be restored. an unknown error occurred (3194). help on this problem please ?
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
When I do I get The iPad "iPad" could not be restored. An unknown error occurred (3194).
when I do I get The iPad "iPad" could not be restored. An unknown error occurred (3194).
Hi,
Check your network settings as specified here:
http://support.apple.com/kb/TS3694?viewlocale=en_US&locale=en_US#error3194
Hope that helps. -
I have tried to restore my i phone via itunes after doing the update and it keeps giving unknown error occurred (3194) please help
Hello Sam-marchesi,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694#error3194
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
Best of luck,
Mario -
I was halfway updating my phone to iOs7 when it froze halfway through where it shows the apple symbol. So I turned it off and now it says that I have to connect to iTunes. So I did and it said it was in the recovery mode and should be restored. I restored it and then it come up with a message that says "iPhone cannot be restored. An unknown error occured (3194) What can i do to fix it? Please!
vTanny wrote:
..."iPhone cannot be restored. An unknown error occured (3194)
Please see the More Like This section on the right. -
IPhone could not be restored. An Unknown error occurred (3194).
My battery is sort of messed up, the phone dies at any time it wants. I asked at the apple store and they told me to restore the phone and check for improvements. I've backed it up but when restoring the phone, before it restarts the message "iPhone could not be restored. An Unknown error occurred (3194)." appears. how do i fix that?
Hello, Aaljandel.
Thank you for the question. Here are the troubleshooting steps that I would recommend going through when receiving error 3194 on a restore.
Error 3194, Error 17, or "This device isn't eligible for the requested build"
http://support.apple.com/kb/ts4451
Cheers,
Jason H. -
I tried to restore my ipod touch but it says it could not be and than an unknown error occured (3194) please help me!!
Fix Error 3194 from iTunes during iPhone restore
iPhone Error 3194 - How to Fix iTunes Error 3194?
iTunes: Specific update-and-restore error messages and advanced troubleshooting -
he download was completed the laptop was extracting the software and at the end of the loading line it writes an unknown error occurred (3194) please help me thank you
3194 = https://discussions.apple.com/message/18851577#18851577
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