TS3694 when a 1015 code pops up and you are trying to update your software what can you do?
when a 1015 code pops up and you are trying toupdate your software on your 3G iphone how can you go about fixing that?
Check this support document http://support.apple.com/kb/ts1275 for explanation for error codes. This explains the 1015 error code
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
The iPhone 3 does not support newer iOS, and there is no iPhone 3G as you list in your profile. If you are referring to the iPhone 3GS, it will support iOS 6, but if you tried to put something else in there, this explains your problem.
Similar Messages
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HT1349 I updated my IGO primo, and now it doesn't work at all. what can you advise me
I updated my IGO primo, and now it doesn't work at all. what can you advice me now?
If it's stuck on the Apple logo, you'll have to force it into recovery mode and restore it. See http://support.apple.com/kb/ht1808.
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Dear Sir.
Iam facing a problem that I Forgot My Answer of Security Questions and iam not receiving email from your side what can i do.
If is possible to Solve this prob as soon as possible.
Thank YouWe are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
If you aren't receiving the email to your rescue email account (and you've checked the spam folder on the account as well as the inbox, and tried clicking the reset link again) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 -
I tunes has dissappeared from my laptop and I am unable to download it. What can I do
Could you walk us through what happens when you try to download iTunes in some more detail, please?
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My iphone 4 shut down and I cant get it to turn back on and I alredy tried to reset it! What do I do to get it turned back on!
Hello Tammy 78,
It sounds like your phone will not power on after it turned itself off unexpectedly. I would use this section of the following article to help you resolve the issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thank you for using Apple Support Communities.
All the very best,
Sterling -
Payment method is declined and i cannot download neither update them. What can i do please??
Payment method is declined and I cannot download apps neither update them. What can i do please??
Do you have a different card that you could try, or does the 'none' option show on the payment's screen (you might not get 'none' if you owe money or if you have a payment coming up e.g. pre-order, auto-renewing subscription) ?
What are you getting the 'declined' message on, credit card, debit card ... ? If it's a debit card then I don't think that they are still accepted as a valid payment method in all countries - from this page :
You may be able to use other payment types in your country, like debit and Maestro cards.
which implies that they are not accepted in all countries, and there have been a number of posts about them being declined.
For a card to have a chance of being accepted it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined (but you might not be able to use a debit card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management -
Today, I purchased a $15 iTunes card for the first time. Apparently I scratched the code off the back "too hard" and the letters/numbers are unreadable. What can I do? I don't want to be ou $15! Help!
iTunes Store: Invalid, inactive, or illegible codes
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I think that this toolbar came with a program which I downloaded called Dictionary Boss. Each time I bring up Firefox this "My Websearch Home Page" come up and replace Google. It seems to me that this websearch thing has become a part of FireFox. I have tried everything including deleted Dictionary Boss and this toolbar will not go away.
Please help me.
Bernard Moses'''Courtesy Helper7677'''
This is from a good looking answer to a similar question, from the Search Firefox Help box at the top of this page -
<<You have an item installed that is considered malware/spyware/adware.
This type of pest is usually installed along with software you download from the internet; generally free programs, but not always. Carefully watch for "extra" items that will be installed and un-check or opt-out of them.
You can check to see if you have any of these from Web Products" installed:
Control Panel > Add or Remove Programs, click on any that you find and click "Remove": Ask.com Bar, My Search Bar, MyWay Speed Bar, My Web Search Bar, Fun Web Products Easy Installer
See:
http://www.safer-networking.com/removemywebsearch.php
PC Hell: My Web Search Removal Instructions
http://helpint.mywebsearch.com/intlinfo/help/toolhelp.jhtml#q3
Also see: http://kb.mozillazine.org/Uninstalling_toolbars
You MAY need to change a preference if when typing one or two words in the URL/Location/Address Bar sends you to some search page other than the one you expect. To reset your default URL/location bar search provider:
Enter about:config in the address/URL bar and press the Enter key
If you see a warning, accept it (Promise that you will be careful)
Filter = keyword.URL
Below the Filter, if keyword.URL is bold, right-click on keyword.URL and choose "Reset"
Restart Firefox (File > Restart Firefox)
See: http://kb.mozillazine.org/Keyword.url >> -
Hello,
I'm using a MacBook Pro running OSX 10.6.7. I've just updated iTunes to the latest version 10.2.2 but it keeps quitting unexpectedly upon opening it. I've tried deleting the Genius information, reinstalling it, as well as even reinstalling the latest Snow Leopard update but nothing seems to work. What can I do?
Thanks in advance for any help, and let me know if there are any questions.sorry i get this error:
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I purchased a copy of Sandra Lee magazine. It loaded but is nnot clears and a square and triangle with arrow are in front of the pages. What can I do?
This document shows the four types of shuffles
http://support.apple.com/kb/HT1719
If the music that is currently on the iPod is not your music, it would be inappropriate to discuss how to transfer it to your computer in Apple's discussion forum. -
What if you are trying to restore your ipod and you don't have a usb 2.0 port
thats it
If your ipod is recognized on your USB port and you were able to sync it in the past, you will also be able to restore, but it will take more time to complete than using a faster USB 2.0 port.
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I have updated my itunes and computer software, as well as held down both the lock and home buttons on my iphone. I have contacted my carrier tech support and apple tech support but nothing has worked thus far.
Also look here.
http://support.apple.com/kb/TS3694#error2001 -
I installed the latest itunes update and now I can't play most of my songs. A box pops up that says it cannot be located and asks me if I want to locate it and when I click on Yes it gives me all my files on the computer (dropdown box) and I don't know how to find them. Some of my songs will still play.
turingtest2 wrote:
The "missing file" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then say no when asked to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions. I can provide a step by step guide if you give me the two paths.
In some cases iTunes may be able to repair itself if you go through the same steps and locate the lost track. It may then offer to attempt to automatically fix other broken links. Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes.
tt2
Having the same issue.. All of playlists were deleted as well as the majority of my music can't be located. It seems the only music that can be located is the music I have purchased directly through itunes/iphone.
The location where itunes thinks my music file is:
"file://localhost/C:/Users/MY NAME/Music/iTunes/iTunes Media/"
The actual location where my music file is:
"C:/Users/MY NAME/My Music/iTunes/iTunes Music/"
This is weird because I have not moved my music and it was working fine before I upgraded to the new iTunes...
My steps:
1) update itunes to latest version
2) plug in old phone take backup in itunes
3) plug in new phone and restore from that backup
I didn't notice the issue until I looked on my phone and all of music was missing from my phone along with playlists (minus the music I purchased directly from iphone/itunes.
Then I looked in itunes in my music library and saw itunes can't locate my music files. I also tried replacing the previous itunes library file as noted in the support link above but didn't do anything..
Any help would be greatly appreciated!
Thanks, -
on the iphone 4 when i plug in my head phones to liston to music i can only hear out of one side and when im on a call with the same headphones i can hear out of both sides
Submit your feedback to Apple requesting such a feature:
http://www.apple.com/feedback -
I have been online banking with TD Bank for years now and have never had a problem getting into the log in. About a week ago when I would click on the log in button, nothing would happen however I can get into every other link on that site. I contacted TD Bank and they said that my account was fine and I was not locked out and there were no security issues. I then called Time Warner and they checked my service and said nothing was wrong with my service and that it sounded like it was from my server since I was going through Firefox, I should call you guys and see if it is the problem.
Let all cookies expire when you close Firefox.
* Tools > Options > Privacy > Cookies: "Keep until": "I close Firefox"
Make an Allow exception for the ones that you want to keep.
* Tools > Options > Privacy > Cookies: "Exceptions"
You can inspect and modify the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
Make sure that you do not use "Clear Recent History" to clear the "Cookies" and the "Site Preferences" (Site Preferences includes the cookie exceptions)
*https://support.mozilla.com/kb/Clear+Recent+History
Clearing cookies will remove all specified (selected) cookies including cookies that have an allow exception.
See also:
* https://support.mozilla.com/kb/Cookies
* https://support.mozilla.com/kb/Enabling+and+disabling+cookies
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