TS3694 When I power up may Ipad 1 it just shows the iTunes icon & a USB cable I cannot do anything else?
I just purchased an 1stGEN iPAD on eBay. When I power it up all I get is an itune icon with a USB cable? I cannot do anything with it.
You'll have to connect it to a computer and restore via itunes.
Unable to update or restore
http://support.apple.com/kb/HT1808?viewlocale=en_US
Similar Messages
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After doing the IOS 7.1.1 update on my iPad 4 the screen just shows the iTunes icon and a cable with an arrow. I can't get the device to open. Can someone help me with this issue? Thanks!!
Yes. The phone will be back to default settings.
Once the phone is up and running you can try and restore your backup again.
http://support.apple.com/kb/ht1414 -
I plugged my Ipad3 in order to update the software to version 6.1 but I got an error message and my Ipad is locked now, it's showing the Itunes logo with USB cable on the screen. What should I do now?
You will probably need to restore using Recovery Mode. You can read about it here.
http://support.apple.com/kb/ht4097
Or you can follow these Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad. -
I updated my ipad 3 with the ios7 update. Now the screen shows the itunes icon and a pic of the plug in (as to plug into itunes) When I do this it wants to restore my ipad, which I have already done. I can't get out of this screen. Any hints on what to do next?
Something went wrong with your update; you are in Recovery Mode.
Follow step 1 to 6 closely to recover your iPad.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times -
Since receiving a iOS software update (6.1.2) my iPad has frozen and only the iTunes icon and a usb cable show on screen. I am unable to access any App. Can anyone help or point me in the right direction. this was raised with Apple and ticket number advised on 3rd March but not a word from Apple since.
Thank youTry and turn off iPad/iPod and proceed to step 3 of Recovery Mode.
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
i tried to restore my iphone but when it was restoring it said a problem occurred and now it just shows the itunes symbole and its telling me to connect to it but when i try to it doesnt show up on my computer
Hi there starbaeza,
You may find the information in the article below helpful.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
-Griff W. -
My iPhone prompted me to download the latest version of iOS7. I did, and now my phone won't power on. It just shows an iTunes icon on a black screen. When I connect my phone to iTunes on my laptop, the only option it gives me is to restore my phone's factory settings. But won't this erase all my photos, contacts, etc? Any suggestions?
It's in recovery mode. You don't have a choice. You have to restore the phone. Anything that was on it is already gone.
If you've been backing up/syncing on a regular basis, you won't lose anything except what's changed since the last backup. -
My phone is always charged and always on but when i make or recieve a call it shuts down after 2 mins and just shows the apple icon and after another 2 mins will restart, any ideas what is wrong?
You may have to restore your phone to correct the problem.
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i updated my iphone 4 to ios 6.. when it finished.. my iphone kept blinking just showing the apple logo.. i connected it to my itunes it didnt read.. help!
Follow the instructions here > http://support.apple.com/kb/HT1808
Note: You may need to try it several times to get it to work. -
I was upgrading my iOS last night but when I checked to see the progress ,the home page refused to show. After d apple icon comes on the screen immediately changes to show the iTunes icon with a charging port cable. What should I do?
That means that you have to connect your iPad to your computer and you need to use iTunes to restore the iOS. Software. Read this for the instructions.
iTunes: Restoring iOS software - Support - Apple -
My iPad has the iTunes logo and USB cable on the screen. Can I still back up my music and photos?
My iPad has the Itunes logo and USB cable on screen. Can I still back up my files?
If you haven't already done so, its unlikely.
You can try holding both the home and power buttons at the same time until the apple logo appears on the screen, then let go. -
I downloaded the latest update for my ipad and now it won't open. the screen shows the itunes icon and a pic of the usb cable
That message means that you have to restore the iOS software because something went wrong. Follow the instructions here. I hope that you have a backup.
iTunes: Restoring iOS software - Support - Apple -
Hi, I deleted by mistake all my programs on my iPad and now that I turn it on it doesn´t, it just has the iTunes icon to be plugged.
The apps my be hidden because you enabled Restrictions http://support.apple.com/kb/HT4213
Cheers, Tom -
I just bought a new ipad 2, but cannot use it as it only shows the itunes logo and a cable. This means it's telling me to connect to itunes. I've done this and performed sync, still no way out. I have been told by friends to "unlock" it. Please how?
Have you already activated the iPad? That is what the screen is telling you to do - connect to the computer with the supplied cable and run iTunes while connected - and iTunes should guide you through the set up process. If you have already set up the iPad and you are still getting thos screen message - restore your iPad. You must be running iTunes 10.5 on your computer as well.
Restore iPad
If you can't restore this way, you will need recovery mode.
Unable to Restore -
HT4623 My phone just shows the Apple icon..Cannot power off or anything else.
I cannot use my phone. just shows the Aplle icon..cannot power off or restart
Go to this article read direction follow directions for Recovery Mode.
good luck
http://support.apple.com/kb/TS1441?viewlocale=en_US
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