TS3694 why do i keep getting error 3014 and why is this website never easy to find an answer ?

i dont understand how i always click on an error that i have and it brings me to an option wich has no relevance to my problem

To be honest, Google works much better.
With that being said, error 3014 pops up when iTunes cannot connect to the iOS upgrade servers.  Typically this happens when the servers are either over loaded (similar to what happens during a hacker DOS attack), your local hosts file points to another server (which happens when an iOS device is or has been jail broken), when the servers are off-line, or when you do not have access to the internet.

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