TS3744 I updated I Tunes today and now I cannot open my I-Pod I Touch. The screen only shows the I tunes icon with the USB cable and an arrow pointint to the icon and I can't get it off of my screen or access my home screen Help!
I updated I tunes today , now I am unable to open my I Pod I Touch, the screen shows the I Tunes logo with a USB cord and arrow pointing back up to the icon, can't access my Home page
The screen indicates that your device is in recovery mode. It has to be restored by connecting it to a computer with itunes. Restore to factory settings.
This happens sometimes. Hopefully you have a backup.
HTH
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I have just upgraded to OSX 10.6.8 and now I cannot open or save PDF files from the internet using either Safari or Firefox. I get a dialogue box saying the QuickTime plugin has failed. Can anyone help?
Is this what you downloaded: iTunes 10.7?
When the update fails what if any error report do you get, specifically? Please do this before trying again:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X. -
I have updated my Mac to Yosemite operating system and now I cannot open my Adobe Creative Suite applications. What can I do?
What a waste of space to paste the code.
Why not ask in the iLife > iPhoto forum where your question belongs. -
I just installed the new upgrade and now I cannot open the Solitaire game. How can I fix this?
Check to see if the developer has released an update to the app.
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iMac OS X 10.9.4
3.06 GHz Intel Core 2 Duo
4 GB 1067 MHz DDR3
I updated the system to OS X Mavericks and now I cannot open iPhoto with all my pics in.
I trying to update iPhoto 9.5.1 and this note appears:Make sure you're logged in to the App Store with the same Apple ID that you used to download and install Mavericks. If necessary, log out of the App Store and log back in.
If that fails contact the App Store support personnel via the link circled in this screenshot: -
I have installed the beta version of 6.1 a month ago and now i cannot open my iphone 5 it needs regestration and when i try to register it says that it couldnt complete and i need to register in the developer what can i do now to reopen my device?
Probably wasn't a good idea to install beta software on a device when you're not a developer.
Apple clearly states that beta software is not to be installed on production devices.
Not really much you can do except wait for iOS 6.1 to be officially released and then install it. -
i downloaded Yosemite and now I cannot open CS 5.5 Production Premium at all, I receive the message that i need to install the legacy Java SE6 runtime. I am running Java 8 Update 25 (the latest). I have uninstalled and reinstalled CS5.5 Prod Prem already again so please don't suggest this. What do I do?
Try to install java from below link and try once
Java for OS X 2014-001 -
hi dear
my iphone 5g was closed through updated it and now i cannot open it through power also through iTunes when connected it on computer. i cannot know what i do ?Hello alaa_altaiy1979
Start with the article below to see if you can get it to power on and working again.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Regards,
-Norm G. -
Had a recent crash on my macbook, was previously using OS 10.6 I think. Restored from recent Time Machine backup and updated to OS 10.8.2 and now I cannot open Logic Pro 9. I get a 'No entry' Icon and a not supported on this type of Mac message. I cannot update either as anything up to 9.1.1 tells me I don't need it yet 9.1.2 tells me I need an eligable Logic Pro Version was not found in applications.
All of my files are stored in a separate hard drive with only the actual app having been on my Macbook. Should I just reinstall?Hi
To run Mouitain Lion you need to update Logic.
For the updaters to work the Logic application must be:
a) Within the Applications folder, and not in any sub-folder
b) Named "Logic Pro" with no extra numbers or spaces
CCT -
I tried to install the latest vversion of Itunes and now I cannot open it because it says this version is corrupt and I should reinstall it. I have no idea what to do. Any help will be appreciated. Thanks
Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80. -
I uploaded that new IOS 8.0 and now I cannot open my mail, Safari, or the new "TIPS" app. Does Apple have some sort of help, other than going to a store that is over 40 miles away?
Purplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever. Is that right?
In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever. -
I have LR 4 and now I cannot open the software because I get this warning: "light room cannot start because it cannot create files in the temp file location. C:\windows\temp\". I think I need to have LR open in a different place but I have no idea how to do that. Any help is most appreciated.
AlexJim
Thank you for your prompt reply. Unfortunately I am not that tech oriented and
cannot easily find that folder. I did notice when I was booting up the LR software
that I could accept the site where LR usually is set up or choose a place. I am
thinking that the standard location for LR software is corrupted and that if I
chose a different place it would work. I say this because whether I use my
original disc or download from adobe I get the same warning. I have 100GB of
memory on the hard drive and I have cleaned the computer with Mcaffee and free
software. What should I do next? I can't use this software and I doubt LR 5
would open up with my current problem.
Alex -
I just updated my system software 10.6.8 and now preview cannot open my own PDFs
I just updated my system software 10.6.8 and now preview cannot open my own PDFs. Any ideas?
Before and after doign a system software update or upgrade Repair Disk Permissions in Disk Utility. You can find DU in Applications-Utilities-Disk Utilties. Run in 2x back to back.
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I just downloaded IOS 8.5.3 on my iPad3. Now I cannot open it. Whenever I touch the screen Siri tells me what I am doing, but nothing works: I cannot enter my password and I cannot slide to open. I am frozen out from my iPad
you are right about the IOS number. I couldn't access my iPad so I guessed and guessed wrong about the number. It was the latest upgrade offered by Apple for my iPad, which I dowloaded and installed. I have done some sleuthing and discovered that some of the problems are the result of the Accessibility - Voiceover being activated. Once I figured that out, I was able to navigate somewhat better, though I now cannot turn Voiceover off. I slide the button and it just revert to On. The other problem I have now discovered that the iPad only rarely will accept my password. This is a password that I know and love and use many times during the day (as all of us iPhone and iPad users do) Now it seems to reject my password 80+% of the time. I would disable password protection if I could. I think I am going to have to talk to Apple directly but wonder if anyone else has had this kind of trouble with the newest IOS. It worked fine on my iPhone.
I will try triple tapping the home button if I can ever get it opened again. -
I have ExportPDF and now I cannot open any of my PDF files in my documents. Why?
I just signed up for AdobeExportPDF, and now I cannot open any of my existing PDF documents in my files. Why? How can I fix this?
Hi harrisonmr,
ExportPDF is an online service, and there's nothing to download to your desktop, so it shouldn't have affected your PDF files. What happens when you try to open the PDF files? Are you opening them in Reader, or trying to open them in a web browser? I did recently work with another customer on this issue, and it turned out that an update to Firefox had somehow affected the file associations on her computer.
Please provide some specifics about how you're opening the files, what type of system you have (Mac OS or Windows), and what happens when you try to open those files.
I look forward to hearing back from you.
Best,
Sara
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