TS3833 iPhone 3G - iTunes ringtones can not play on this device.

I have an iPhone 3G. I reset the phone and now I cannot play the previews for ringtones. A message says: this device can not play tones. The iOS has to be 5 or???
Also when I go to setting, then general. I can not see the field whcih shows the operating system. It has been erased.
Can you help me?

when you bought it, did 2 versions download? For a bunch of shows I bought recently, I got 2 versions - a HD version and a standard (SD) version. To make room, I moved the files off my computer. When I wanted to watch the individual episodes on my iphone, I'd move the SD version back to the computer, and sync it with the iphone. After the recent upgrades - snow leopard, itunes 9, iphone 3.1, something got broken. When I would transfer the SD versions to my computer to sync with the iphone, for some reason something would rename the files with a (HD) tag at the end of the file name (even though they were the SD versions). Removing that tag in finder was all I needed to do to make it work. Odd.

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when you bought it, did 2 versions download? For a bunch of shows I bought recently, I got 2 versions - a HD version and a standard (SD) version. To make room, I moved the files off my computer. When I wanted to watch the individual episodes on my iphone, I'd move the SD version back to the computer, and sync it with the iphone. After the recent upgrades - snow leopard, itunes 9, iphone 3.1, something got broken. When I would transfer the SD versions to my computer to sync with the iphone, for some reason something would rename the files with a (HD) tag at the end of the file name (even though they were the SD versions). Removing that tag in finder was all I needed to do to make it work. Odd.

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This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
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I've had some problems in the past few months with synching my ipod to my computer and being told that songs that I've purchased from itunes, and have been playing for months or years, are now "not authorized" to play on my ipod. Now the same thing is happening with my new iphone. I got this phone--my first iphone--on Sunday and bought, on the phone, four ringtones. They worked fine, even after synching to my computer/itunes library, for a couple days, and then yesterday I started getting the message that those ringtones "were not copied" because "they cannot be played on this iphone". Frustrating! I'm hoping someone here can help....(by the way, purchases apps do work.)
Thanks, Dallas

Any restrictions set in Settings/General/Restrictions? If yes, try to disable them and test again.
Can you play the songs in iTunes on your computer?
Did you already try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again?
Message was edited by: Ingo2711

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The songs seemed to not uploaded properly as it won't allow me to click on them. I tried swipe and delete but delete won't appear!

Hopefully Apple is trying to clean up this mess of an opperating system

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The error you received kinda looks like the one in this article: http://support.apple.com/kb/ts4223
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Thanks for visiting Apple Support Communities.
You mention that a ringtone does not work after updating iOS on your iPhone 5. If a single ringtone is not playing, or your iPhone is not ringing at all, this article has the best steps to start troubleshooting the issue:
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All the best,
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TS3833 iPhone 3G - iTunes ringtones can not play on this device.

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