TS3899 A new ipad mini - help with receiving emails

A newly bought ipad mini. Installed all e-mail accounts successfully [yahoo, gmail & icloud] all working fine, Then we took the ipad a holiday in Europe.
We were able to send and receive emails for 3 days then suddenly they stopped working. No gmails e-mails received on ipad since.
Emails were also syncd with ipod, and and emails were recieved on it at same hotel earlier in the year. Emails have stopped to ipod too.

settings- mail, contacts, and calendars- click gmail- scroll to bottom and delete account
now read the account
settings- mail, contacts, and calendars- add account- gmail-enter info
Peace, Clyde

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My new iPad air won't receive emails

I got a new ipad air a few days ago and i have set up my yahoo as well as gmail account on the mail app. the problem is that my gmail recives and sends mails for the app perfectly but my yahoo account wont recive my inbox mails! it is not an authentication or a wifi error as i can sent mails and view drafts and sent mails through the yahoo account in the mail app. but when ever i try to refresh the inbox it says checking and the downloading 1of 50 mails and the suddenly it says updated just now but there is NO mail in the inbox!Please HELP!

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694http://support.apple.com/kb/ht1694
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
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How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.htmlhttp://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
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http://support.apple.com/kb/ts2621http://support.apple.com/kb/ts2621
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
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Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
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Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

IPad mini has stopped receiving emails

I haven't been able to receive emails at all today. I have restarted it, deleted the email account and reinstated it. Still nothing. can anyone help please?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

New ipad set-up with erroneous email.

A new iPad was replaced by Apple for faulty one. The faulty one had been set up and used before the fault occured.
The iPad belonges to a friend who got their email address wrong when the replacement was being set up. They have also forgotten their original Apple password.
So we now have an ipad with an ID which using a different email and a password for that ID.
The original email acount is still working and it would make sense to change the iPad's ID to that email address.
How can that be done ?

Have you tried to go into System Preferences > iCloud and entering the correct information there? You will first have to "sign out" of the wrong account and then log in with the correct information.
If that does not work you should direct follow up to the iCloud for Mac forum.

I received a New Ipad Mini 32gb with WIFI Only as a gift, Is it possible to exchange it for one with 3G and WiFi

Any Help would be greatly appreciated.

There is the no questioned ask 14/15 day return policy with apple stores. Ask the person who gifted it to you.
Other than that there is MiFi.
I recently signed up for FreedomPop.com. http://www.freedompop.com
FreedomPop provides 500meg of free 4g cellular data per month! You do need to buy their wireless device at $39. There are ways of getting bonus megs. One gig of addition data costs $10 per month. I used about 15megs per hour of lite internet surfing.
When signing up, you need to be careful with your selections. On some screens, the free option is a small link below the large button. FreedomPop employs a Pavlovian Dog < Operant conditioning > thing of getting you used to clicking on the large button then they change the large button to a paid add-on.
Once you setup your account, you need to go to your account options screen to turn off automatic paid data download once you exceed your quota.
The performance seems a little slower than my DSL connection.
http://www.freedompop.com/offers.htm?experience=organic.default
http://www.freedompop.com/coverage
Get it before they go broke.
Robert

Help me! I have a new iPad mini that won't turn on. It was working fine this morning then i turn it off and it never turns back on. it doesnt register with iTunes and resetting isnt working either.

Help me! I have a new iPad mini that won't turn on. It was working fine this morning then i turn it off and it never turns back on. it doesnt register with iTunes and resetting isnt working either. All I did is download instagram and snapchat and poof doesnt work. I have had these apps before!

Make sure it's plugged into the charger.
Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

HT201412 Safari could not open the page because the server stopped responding- new ipad mini's (2 from separate places) are not working with At & T router but computers work. Can you please help me. I've tried everything. Thanks ya'll!

Safari could not open the page on my new ipad mini's because the server stopped responding- new ipad mini's (2 from separate places) are not working with At & T router but computers work fine. Yesterday I got it to work. Weird. Can you please help me. I've tried everything. Thanks ya'll!

Hello SavannahSweetie,
I was looking into the issue you are desribing, and found a great article for troubleshooting wifi connections with iOS devices. It's called iOS: Troubleshooting Wi-Fi networks and connections and can be found here: http://support.apple.com/kb/ts1398.
Start with this section, and work your way down if needed.
Basic troubleshooting
Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.
Verify that you are in range of your Wi-Fi router or base station.
Confirm that your Wi-Fi router and Cable/DSL modem are connected to power and turned on.
Check whether other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Update your Wi-Fi router to the latest firmware.For AirPort Base Stations, refer to this article for information about firmware updates. For third-party Wi-Fi routers, check the manufacturer's website for details on updating your firmware.
Restart your iOS deviceHold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
All the best,
Sterling

HT201320 I have a new ipad mini - I am able to receive emails but not send - same with text. I have tried to follow the support advice. I have deleted my aol account and added it again. I have compared every setting with my husband, who has an ipad? Pleas

I have a new ipad mini - I am able to receive emails but not send - same with text. I have tried to follow the support advice. I have deleted my aol account and added it again. I have compared every setting with my husband, who has an ipad? Please help

ps when syncing it jumps through steps 1 - 4 real fast, i seem to remeber iphone showing the number of tracks transferring and names, but i see nothing? then it sits on 5 saying "waiting for changes to be applied"

Help with downloading previously purchased movies to new ipad mini

I just bought a new ipad mini and I can't download purchased movies and music to he mini. When I attempt to download the music and movies from the cloud, the download meter shows progress up to 100% and then stops. When I go to my video section or music section, there are no downloads. I have read a ton of articles and attempted every solution possible. I restored my ipad mini from the ipad. I synced with iTunes and tried to download the music and movies from there. Nothing seems to work. Mysteriously, there are times in iTunes that e video meter shows a lot of space on my ipad being used by videos. Then it goes away and then shows it again later as if he videos are taking up space on the ipad. When connected to iTunes, if I click "on this ipad" then movies it shows the movies listed numerous times (showing I have attempted) over and over. Still there are no movies and no music. Can someone that is an apple expert help me solve this problem? I have tried all that I know. I have even tried to convert the videos to ipad format but that option is grayed out. If I click on a movie and go to the convert options they are all grayed out. I have looked at the content ratings, the resolution,and even a suggestion about surround sound. Nothing works for me. I contacted apple support and the lady was unhelpful and suggested I call for paid support. I do not feel like paying for help on an expensive item that I just purchased and does not seem to work. Help!

You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
CS5:
http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

Wifi connection with new iPad mini

New iPad mini; cannot connect to mobile wifi router. Connected successfully with iPhone...Restored iPad as suggested; reset network settings.. running 6.0.2 on iPad. Still get Unable to Join Network.

You have a "good WiFi connection". What does that mean exactly? Can you send and receive email and are other internet related activities working OK for you? Have you tried restarting or rebooting your iPad? Sometimes that helps. If nothing else, it's a good place to start.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

ITunes DID recognize new iPad mini, error when updating, now doesn't. Please help. I have a 700 dollar paperweight now.

Today I bought a brand new iPad mini 2, 32 gb. First, I backed up my old ipad mini to my hard drive. Then, I updated iTunes to the newest version. Then, I plugged in the new iPad mini, went through the set up, iTunes was working fine. I registered the iPad, then it suggested i update the iOS on the iPad. This is where things went south. After a few minutes, it stated "cannot update iOS 7 at this time" or something to that effect. Since that point, iTunes will not recognize the iPad. The iPad shows the "connect to iTunes" screen. When I plug it in, I hear the tone suggesting a new device is connected, but nothing happens. I've tried it in DFU mode, no results. I've tried putting it in recovery mode, nothing happens, just the same screen. I've uninstalled iTunes and reinstalled it, following every step suggested through this site/apple support. I even uninstalled and installed an older version of iTunes (10.7) but same result. I've followed all troubleshooting steps, and nothing is working, so please don't suggest the same olf "iOS: Device not recognized in iTunes for Windows" page.
What should I do? Do I have to take this to the geniuses at the store? Will they even be able to help without having access to my computer?

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
iOS: “Not enough free space” alert when trying to sync
http://support.apple.com/kb/ts1503
You may need to delete iTunes on your computer and then reinstall.
How To Completely Uninstall and Remove All Traces of iTunes
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
 Cheers, Tom

Hi. I purchased a new ipad mini and my brother already has iphone 4,so how can i avoid sharing the same contents that are on his phone? Will creating an other apple id help us in seperating our facetime and icloud accounts as we share our laptop to sync ?

Hi. I purchased a new ipad mini and my brother already has iphone 4,so how can i avoid sharing the same contents that are on his phone? Will creating an other apple id help us in seperating our facetime and icloud accounts as we share our laptop to sync ?

Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here...
How to Use Multiple iDevices with One Computer

New iPad mini is not recognized by my Mac. Is asking for an iTunes update to 10.7, but Mac says system is up to date at the iTunes version we have. iPad mini just not recognized without the updated iTunes, HELP

The kids have 3 new iPad minis for Xmas, but our Mac will not recognize the devices when we connect the minis to it. The Mac/iPad says it needs a newer version of iTunes, but the Mac says that it has the latest version of iTunes. The kids can't transfer their music, books, photos, etc from the Mac, where everything is centrally stored, to their new minis. :(. Can any one help?

What itunes version do you have?
What Mac OS version do you have?
From the ipad mini box and web page:
Apple ID (required for some features)
Internet access6
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 2 or later
Download iTunes at "www.itunes.com/download

My wife received a new iPad Mini for Christmas-- when connected to iMac, icon appears in iPhoto sidebar; however, there appears to be no option to "unmount." Also, unlike my iPhone 4S whose icon appears in iTunes sidebar, the Mini does not. Any insights?

My wife received a new iPad Mini for Christmas-- when connected to iMac, icon appears in iPhoto sidebar; however, there appears to be no option to "unmount." Also, unlike my iPhone 4S whose icon appears in iTunes sidebar, the Mini does not. Any insights?

First open iTunes (version 11). Then connect the iPad. Now is it recognized?
If not .............
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
 Cheers, Tom

HT2729 syncing new ipad mini with itunes

trying to sync my new ipad mini to my older macbook with itunes 10.6 it says i need 10.7.
When I check for upgrades it says mine is the latest version. Help?

The situation you are probably in is that your Mini wants a newer operating system and iTunes than your older computer can handle. It is quite common for mac apps and programs to have a limited 'backwards compatibility' where new programs and devices will cease compatibility with older devices and programs and operating systems.
Your choice will probably be to upgrade your computer or use only iCloud to sync your mini.

TS3899 A new ipad mini - help with receiving emails

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