TS3899 Can't acces messages. iMessage requests a sign in but when correct apple ID sent, says to check Internet connection which is fine. Have updated OS and reset, but still won't work
Can't access messages. Asks for apple ID and when correctly entered bounces back with check Internet connection and try again. Internet fine, updated to latest OS and reset, but no improvement.
I'm having the same issue. Just hooked up a Mac Mini and running the internet just fine over wifi, but Facetime isn't working. I'm going to try resetting my router in the morning.
Similar Messages
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I'm having all kinds of problems since loading Lion and I really wish I hadn't bought it yet. Even after the software update today, 1. my modem still won't work, 2. Photoshop Elements produces muddy photo prints, 3. View preferences in windows don't hold, etc. Anybody at Apple listening? Anybody else out there having these kinds of problems?
10.7 was horrible unstable so I waited until 10.7.1 and tried it again. Well I have to say that it is still a defective OS. I am reverting to Snow as we speak from my carbon clone copy.. This is really the worst OSX I have ever used. It gives me random Kernel panics for no reasons, unstable airport and hundreds of small issues that are just not necessary. For instance I can't use QuickTime in Lion to trim a videoclip ( the UI goes mad and the trimslider becomes inoperable and hangs the Player window ) while in Snow it is no problem. Itunes gives me crackling sound when the equalizer is turned on, Graphical glitches in Photoshop, games crashing, Preview.app not working with some pdfs, so I need Adobes reader which I never used before.. It is definately not ripe for mass usage. Might 10.7.2 or 10.7.3 fix it, but not yet.
* and just for the records : the hardware is absoltely ok. Because in Snow it works as it should. ( So many Lion fanbois are talking : "your Ram is defect", defintely NOT. - Lion is defect! ).
Shame on you Apple.
Message was edited by: Sjazbec -
halfway through downloading an album from the Itunes store, i've got the error message 8003. This talks about checking my connection (which is fine and always has been). It downloaded fine onto my Iphone and Ipad. I trawled through the support pages and they just suggested you needed the latest version of Itunes on my system (11.1.5) which I've got. Any ideas?
You've tried the troubleshooting for that error on the TS3297 page that you posted from ?
"Error -50," "-5000," "8003," "8008," or "-42023"
These alerts occur due to timeouts or conflicts trying to write a file during download.
If you encounter this issue while accessing iTunes Store:
See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X: ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory. -
I upgraded my ipad to ios 7 and now it's asking for a passcode. Have no idea what to enter because I never needed a passcode. Connected it to iTunes on my mac but still doesn't work
Hi Lmprettyman,
Thanks for visiting Apple Support Communities.
This article has more information on passcode lock and how to return your iPod to working order:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
All the best,
Jeremy -
I just downloaded and updated to the new iOS 7 software today for it's release. But when I plug my phone into my usb and then into my macbook, it won't work on iTunes. It says it's not compatible and I need to update to the latest iTunes which they say is 11.0.5. When I go online and download the iTunes installer and download the new update, it works out fine and I don't seem to have any trouble with it but as soon as it opens iTunes when the installer finishs, the mesage about compatibility comes up again even though I just updated to 11.0.5. If anyone has any idea, let me know! I'm hoping that maybe it's just a glitch with the new iTunes that needs to be fixed up?
Hello Apple_Addict22,
Thank you for your question. iOS 7 requires iTunes 11.1. First, I recommend trying to obtain the update by going to the iTunes menu and selecting Check for Updates.
iTunes: How to install the latest version
http://support.apple.com/kb/ht5654
If you continue to get the message that iTunes is up to date, you can download the latest version of iTunes here:
Download iTunes
http://www.apple.com/itunes/download/
Once the file downloads, double click on the installation file that downloaded to initiate the installation.
Best,
Sheila M. -
Woke up this morning and looked at my phone. Found an error message saying "iPhone cannot make or recieve calls, please restore through iTunes". So before restoring it I checked the support website to see if there was anything else I could do before I had no other choice than to restore the phone. Followed everything, found the phone still wouldn't work or recieve signal. I restored the phone and now it wouldn't activate, so called Apple and explained to them. Tried everything I was told, (Call my network, original network provider of phone, restore again, try recovery mode, activating with a different SIM card, absolutely everything) and still the phone wont activate. Apple have bent over backwards for me to try solve this but have had no luck, so if anyone else has experienced this and had any luck fixing it can you please share any info with me as I'm now effectively stuck in a contract without a phone or an option to renew the phone or one to put my SIM card into. iTunes also thinks 6.1.3 is the latest software but I have seen users with 6.1.4
The phone is an iPhone 4 16GB originally locked to Orange UK but has been working fine with a T-mobile UK SIM.
I've spent a couple of hours looking on the Internet and had no luck at all so any replies would be greatly appreciated.
Thanks.Are there any other errors that you are receiving? The exact error helps. You say it was locked to Orange, did they unlock the device? Or did you do something else to make the device work with the other SIM. There are a number of issues regarding activation, and many deal with trying to activate a device that has been locked to a carrier, hacked to work with another and then locked back when the device is updated. Would any of this pertain to you?
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I tried to update itunes and now my ipod won't work. What's wrong?
I tried to update itunes and now my ipod is not recognized in itunes or on my computer. It will only show a picture of the usb cord going into itunes and it won't do anything else. How do I make it work and what happened?
http://support.apple.com/kb/TS1538
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
I have 2 macbooks, and my thunderbolt display won't work on one. HELP!
I have to Macbook Pros. The one for my work is connected to my Thunderbolt. When I tried to connect my personal one to watch a movie, it won't connect. I tried "detect displays" and "gather displays" - nothing.
HELP!!
DanaWelcome to the Apple Support Communities
Note that the Thunderbolt Display can only work with Macs with Thunderbolt ports (Early 2011 and newer MacBook Pro). If your Mac is older, it won't connect to this display.
To check what MacBook Pro you have, see > http://support.apple.com/kb/ht4132 If you have a Mid 2010 or older MacBook Pro, you can't use it with your Thunderbolt Display -
So I've done the whole hold the power and home button, it resets but still stays frozen on the black screen with the apple icon
Did you try to reset by holding the sleep and home button until the Apple logo comes back again?
Does it work with headphones plugged in? If yes, did you try to play music in headphone mode, then unplug during playback and start playing music again after that?
If you toggle the volume, can you see the slider moving up or down? -
IPhone 5c won't let me download apps I made sure I had space but still won't work.
I go to my App Store and I can search for apps and I can click on them to download them to my iPhone but when I click on it and it keeps unloading and loading and loading and it will never download to my phone and it will ask my Apple password even though I've never had those apps. Any ideas what's going on?
Wont ask for Apple password*
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It keeps sating that MSVCR80.dll did not install correctly and to try installing Itunes again. I have tried installing 3x and still same thing. I cannot access any of my music, podcast or books on itunes, it won't open. What can I do?
You need to restore your iPad using recovery mode and the process is covered in this article.
iPad: Unable to update or restore.
http://support.apple.com/kb/ht4097 -
How do I get my IPad charger to work or shall I get a new charger? It's brand new so I don't see why it's not working??
Get a new charger. You could've bent it when you were charging your ipad so it doesn't work, or maybe apple just gave you a bad one . Just use your dad's charger for now.
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Not able to get mail from windows live account.
Firefox can find plugins in several locations, but Firefox 21 changed the location of the "shared" plugin folder so older installers like the Microsoft Windows Media Plugin no longer drop the DLL file in the correct location.
There apparently are two ways to address this:
(1) Change a Firefox preference so that Firefox checks the old location. Here's how:
(i) In a new tab, type or paste '''about:config''' in the address bar and press Enter. Click the button promising to be careful.
(ii) In the filter box, type or paste '''plugins''' and pause while the list is filtered
(iii) Double-click '''plugins.load_appdir_plugins''' to switch its value from false to true.
This will take effect after you restart Firefox.
(2) Copy the plugins folder to the new location. Here's how on Win 7 64-bit:
Open a Windows Explorer window to:
C:\Program Files (x86)\Mozilla Firefox
Right-click and copy the '''Plugins''' folder
Double-click the '''browser''' folder to open it
Right-click and paste
Right-click the new copy of '''Plugins''' and rename it to '''plugins'''
After restarting Firefox, the plugins in that folder should now be available.
''Edit: I suggest just doing #1.'' -
After upgrading to the new ios5 software when singing the iTunes starts sincing and it then fails it says that the sinc failed to start. I have removed iTunes rebooted reinstalled iTunes etc but the problem persists.
Sync Your iOS Device with a New Computer Without Losing Data
http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
Syncing to a "New" Computer or replacing a "crashed" Hard Drive
https://discussions.apple.com/docs/DOC-3141
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
Cheers, Tom -
I pad is saying need to check internet connection to activate face time but internet connected and still won't let me activate face time
Many people have been reporting problems with FaceTime the last five days. The cause remains unknown. The best course of action is patience.
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