TS3899 Can't access my email after restore and iOS upgrade

I restored my iPad -which wiped out my email accounts - and upgraded t latestt iOS
I re-entered my email account properties but now I can't receive or send email any longer. Error states it can't access the pop server.
I've checked account settings are same as iPhone and pc which are accessing email just fine
Help to troubleshoot / fix appreciated
Thx
Rob

The easiest thing to do is to restore from backup if you have one. The backup will continue the email settings. Do you have a recent backup?

Similar Messages

Can't access iCloud email after update to 10.7.4

After updating to System 10.7.4, I can't access my iCloud email account on any of my devices (computer and iPhone 4S). The servers are not recognizing my email password, which is the same as my Apple ID password. I can log in to iCloud using Safari and access all of my other information (contacts, etc.), but not email.
I tried going to Keychain Access and found that my old MobileMe password was correct (now my iCloud and Apple ID password), but the "application password" associated with my email account (which is now my iCloud email account) had been switched to a long string of nonsense. I tried changing that string to my actual apple ID password, but the system changed it back to the nonsense string. What's going on here???

I've seen others having problems with a server being down, but I've had no problems yet. And all email providers have problems from time to time. I expect Apple is having minor problems with the transition from MMe to iCloud and I expect it to become stable, even though I've seen few problems.
From my experience, it's been more stable than gmail or att.net. Do what makes you comfortable and no reason not to have both in case one fails.
Unless you're a very unlucky person on a bad server, it may just be a setup issue. Try signing out of iCloud, delete iCloud accounts left in Mail. Delete any password associated with iCloud or MMe or .mac in Keychain for applications, not the website password. Verify your Keychain is OK after with Keychain First Aid.
Then sign back into iCloud and let the server set up the Mail account. The only thing you have to do is check the box to use Mail and iCloud does the account setup. If it doesn't work, then it's a server issue.
As of right now, iCloud system status reports no trouble in the US.
http://www.apple.com/support/icloud/systemstatus/

TS3899 I can't acces my email after the update iOS on Sunday. How to solve my pb? Thanks

I can't acces my email account after the update with iOS 6. Can somebody help to fix it? Thanks

What do you mean by access?
Try deleting the account in the Mail app and setting it up again.

Can't access smb shares after 10.9.5 upgrade

After the upgrade to 10.9.5 (from 10.9.4) I can not anymore access my smb shares on a NAS server (Thecus N3200PRO) dispite the upgrade says that it "improves the reliability of accessing files located on an SMB server". It had the exact opposite effect with my system.
The NAS server is visible, but after I log in no files or folders are shown (finder window is empy). Also to disconnect the smb share it takes much longer than usual.
To access it with cifs protocol does not help, neither.
Also the workaround by Reinfire (Michael Larson in Can't connect to SMB share after upgrade, to use smb1 instead of the upgrade) does not help at all.
Any solution out there?
-- thanks

hi there,
just a wild guess, but have you tried to connect via Terminal?
/sbin/mount_smbfs //userid:password@ip-of-server/name-of-share
or
/sbin/mount_smbfs //userid:password@dns_name-of-server/name-of-share
You need to have administrative privileges on your Mac to execute said command successfully.
For additional information you can enter (while in Terminal):
man mount_smbfs
and
man nsmb.conf
Glad to hear the problem is solved

Can't access icloud email to download snow leopard upgrade because need snow leopard upgrade to download icloud!! argh.

Hi
Any help greatly appreciated.
I am trying to download snow leopard (just purchased it online) but cannot access icloud from my mac because only have lion - how can i access my mac email to download snow leopard, which will allow me to put icloud on my computer, and therefore access my emails!!!!
Thanks.
A

Snow Leopard (10.6) isn't available as a download.
You buy it at the Apple Store and it ships on a DVD. Software update brings it to 10.6.8 which includes the App Store where you can download Mavericks for free.

Activation issues after restore and OS upgrade

IPAD was disabled. Only option I had was restore. After restore, it offered to upgrade the OS which I accepted. Now, Activating IPAD requires my apple id which is ******@icloud.com. I don't even remember creating any account on icloud.com. I have tried to retrieve it unsuccessfully from Forgot Apple ID link. Any suggestions? workarounds? Many Thanks in advance.

You will not be able to re-activate your iPad if you do not remember the old Apple ID and Password.
This is the new security feature of IOS 7.

Can't Access old email after new mail comes in

computer running 10.3.9
old email in inbox can not be read after mail.app receives new email
all the messages come back with an error " The message from (sender) concerning (subject) has not been downloaded from he server. You need to take account online in order to download it."
the account is a POP account, so the emails are already on the computer
the account is not "offline" no lightning bolt next to the account
the account will work again if mail is quitted and reopened, up to the point new mail comes in
only inbox seem to be affected, as the sent folder works
have rebuilt mailbox, repaired permisions,
any help is appreciated
thanks
-d

any ideas anyone?
thanks

Can't access my data after restoring

I had the Seagate Hard Drive on my iMac replaced. The Apple Store restored the original Snow Leopard system. I used Migration Assistant to restore files. It prompted me to create new user name. It restored Applications under one user name and Desktop, Documents, Photos, etc under different one, and now won't give me access to my data. What can I do? Thanks in advance!

When you boot from a Snow Leopard DVD, you answer a few questions like langauge...and finally get to the installation screen. On the top menu line are some utilities. You select disk utility and erase the volume you are going to install to. When it is complete, you can quit disk utility and continue on with the installation. You will reach a point where it asks if you want to transfer your data from a disk or other mac.. This is where you select disk and then select your external drive.
All your data will come over. When it is done, reboot and run software update. There will probably be a gigabyte of stuff waiting for you (like 10.6.8).
I assume all your stuff is on an external disk.

I can't access my email after changing my password

Yesterday, I changed my passwords to my yahoo and gmail accounts. After my iphone prompted me to update my phone with the new passwords, I did just that. My new password to my yahoo account was accepted, but it keeps denying my gmail password. Has anyone had these issues? I've tried restarting my phone, deleting the email account and adding it again, but was unsuccessful. Can someone help me?!!!

SMTP stands for Simple Mail Transport Protocol. It's used to sending email. This would be a server that your ISP or mail provider defines. POP or IMAP is usually the protocol used by your mail provided to receive email.

I can't access older emails on Hotamail and I can't see photos on peoples Facebook pages

I can only see emails on the current screen of Hotmail, I cannot go to older emails. Also, I cannot view photos on Facebook pages. When it says "view album", only empty squares appear.

Turn off restrictions

Iphone 3gs will not activate after restore and update

my sons iphone 3gs will not activate after restore and ios update.
phone keeps saying no service but worked fine before restore and update any ideas ? thanks

Sorry. The jailbreak is undoubtedly the root cause of your problem.
It is not always possible to repair the damage done by jailbreaking.
Try searching google for an answer, but be prepared to just buy a new phone.

My ipad4 went into restore mode,cause was software crash. Genius rebooted it erasing everything,now I can't access my email. When I try to sign in it says account is already added

Genuis had to reboot my ipad do to software Crashes unfortunetly deleting all my apps. Now I can't access my email,when I attempt to sign in it says account is already added to iPad. I cannot receive any mail,or even access my account. I have gone thru the troubleshooter, with no resolution .

I would go to managing your Apple ID at this website and see if your information is all correct, first ...
https://appleid.apple.com/
You'll see if you can sign in on managing your Apple ID, and then if you can, you can see if your information is all correct, and then ... you should be able to go back and do it, since you've verified your information.

I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail The connection to the server failed. I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying.

I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail The connection to the server failed. I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying. Can someone please help me with this? -Stu

Hi StuNYC,
Welcome to Apple Support Communities.
It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that cause an alert like that to appear in when starting the Mail app.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
I hope this helps.
-Jason

Why can't I access my music after updating to iOS 5?

why can't I access my music after updating to iOS 5?

Same problem here. After installing iOS 5, restoring, and syncing... when I clicked on the music icon on my iPad, none of my songs were there. All I saw was "download music from iTunes store." But, on iTunes, when I clicked on my iPad icon (then Music), it showed that all of my songs were synced!
So, this is what worked for me, I rebooted my iPad.
I turned off my iPad by holding down the sleep button for about 5 seconds, then the "Slide to power off" came up, and I powered off my iPad.
Then, I started it up again, and clicked on the music icon on my iPad, and now all of my synced music showed up.
I hope this helps some of you guys out there.

Can't access my email through Mail icon

I can't access my email through Mail ico. It won't recognize my password. I've tried all I know. I can't change and reset the password. It won't accept my changes.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

TS3899 Can't access my email after restore and iOS upgrade

Similar Messages

Maybe you are looking for