TS3899 can't send email since ios7 was downloaded.

password is incorrect message- I know it is correct. Any ideas?

xylephone wrote:
password is incorrect message- I know it is correct. Any ideas?
No idea.
Delete the e-mail account and set it up again according to the settings from your email provider.

Similar Messages

TS3899 Can't send emails out

Hello, I have recently moved to qatar and though I can receive emails on my iPhone and iPad, I am not able to send any emails. Any suggestions?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

TS3899 Can't send emails, what are the different outgoing server numbers i can use ? 25 ? 587 ? 578 ? Thanks !

Cna't send emails, to what to i change the outgoing server ? Thansks !

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this: Delete the account in Mail and then set it up again.
 Cheers, Tom

HT4528 Can't Send Email Since Last Few Updates

My mother and I both have iPhones - she has a 4 and I have a 5. Since the last update on the software, we cannot send Email. We can receive them but cannot send them. Our mail settings are correct - this is not a problem with our Email providers. I use Time Warner and she uses GVTC. I have verified these settings are correct. I see that many people have posted this same issue and can't get it resolved because Apple says it is the Email provider and the Email provider says it is Apple. I know for a fact that it is not my Email provider.
I believe that a bug has been introduced to our phones with the one of the more recent updates that is affecting us to be able to send Email. I was able to turn off my Mom's Wifi at her house and get her Email to send out but only if her Wifi is off and that trick doesn't work on my phone. We shouldn't have to use tricks to get it to work though. Dear Apple - as much as I love my phone - this will force me to switch to a competitor if it doesn't get fixed. PLEASE fix this bug. Please do not tell me it is my Email provider as I use these same settings on my Windows tablet with no issues. Too many people are having this issue for it not to be a problem with the Apple software.

This was the ticket to rid phone of this daunting message/alert “Cannot Send Mail, the connection to the outgoing server "smtp.aol.com" failed.” After spending way to many hours reading through dozens of forums, trying suggestions, I found a fix. I was attempting to set up a fully functioning aol email on a new 5C. It seems (a lot, if not all) email servers, browsers, engines (not sure of correct terminology) have issues with this. Luckily I came upon this solution after trying check your smtp's, delete email account and reload, turn on that deal and switch that one off, restart phone. I was so hopeful with everyone of these only to become more enraged when it didn't work.
THE FIX
access your email provider through safari, etc on phone
log in and send email to someone
a security diagram/code appeared, upon entering, got a happy lil message from aol saying email was operational, something along those lines
went back to apple email icon, crossing fingers, sent a message and it worked!!!!!!!
Hope this works, let the world know if it does,
If I can save one person the misery I went through, I’m all (: (: (: (:

I can't send email after iOS7 update...

I can't send email after the iOS7 update....this is a show stopper for me. When is a fix expected?

First it would help if you explain exactly what happens when you send an email.
Do you get an error message?
If so what does the message say?
The abilitly to send or receive emails does not fall on Apple or the IOS 7.
You email provider gives you that ability.
Double check and make sure your outgoing mail server is correct.

Can't send emails since downloading Maverick

Since I downloaded Maverick last weekend, I can not always send emails. Incoming and outgoing mails for one email account is fine, however for another email account, my outgoing often goes offline, although incoming stays online. If I leave it and go back it normally comes back, but it can be offline for hours and hours throughout the day. I am far from tech savy and this is the first time in 3 years having my Macbook Pro that I have had this problem. Anyone suggestions? Causing big problems for me!!

Check your Outgoing server settings and make sure all the fields are entered even when it says Optional.
Note: your Username is the full e-mail address.
If you're not sure, check your e-mail provider website for the settings.
Message was edited by: ckuan

HELP! my mail account can't send emails since yesterday!!!

I haven't changed any settings, but all at sudden all my devices can't send mail.
Web-based iCloud service works well.
Any ideas?

Check your Outgoing server settings and make sure all the fields are entered even when it says Optional.
Note: your Username is the full e-mail address.
If you're not sure, check your e-mail provider website for the settings.
Message was edited by: ckuan

TS3899 can't send email on iPhone 5

Hi,
Yesterday I changed my email password on my PC. After which I went to settings on my iPhone 5 and changed there the password (for the new one).
I can receive but not send emails... What's the problem?
Thanks
Ola

Comcast can be interesting sometimes. They have been my provider, and have had some issues, especially when they changed the port number they use for mobile devices. They have a support page specifically for the iPhone settings, but you may want to delete the account from the iPhone and re-enter it, making sure to enter the username and password everywhere it asks for it, even where it says optional. See this picture for SMTP settings for Comcast.

Can't send email since upgrading to Leopard

I upgraded a couple of weeks ago. Mail worked fine until last night. Now I can't send any mail. It just stacks up in my outgoing folder. My mail settings seem to be unchaged. I have several POP accounts, and none of them work.

I don't have a solution, but have been having the same issue. Sometimes, the message goes out, but stays in the outbox.
I did a repair permissions about a week ago and it seemed to work. Now, it's doing it again and the tell tale sign is that you don't get the 'swoosh' sound as the mail goes out. Sometimes I press send and the message immediately goes to outbox with no attempt by mail to send it (as judged by watching activity monitor).
Very troubling because I invoice my clients via email attachment.
I have three mail accounts and all three behave the same way. Never had problems with this same setup in Tiger.

Trouble sending email since iCloud was introduced

when i try to reply to an email, and i add a small attachment (pdf) it never completes sending. the progress bar just hangs at about 1/3 completed. i am still using my .mac mail account and i am wondering if this has anything to do with my problem. i have mountain lion os.

Did you migrate your MobileMe account to iCloud before 1 August?
If you did, you can sign into it in System Preferences (or Settings)>iCloud - Lion 10.7.2. or iOS5 minimum required. Then enable Mail in the checklist there.
If you didn't, the contents of your account have been deleted and are not recoverable by any means. You can reactivate the address - though not its previous contents - by signing in as above.

TS3899 Can't send email, tried all the trouble shooting

Anybody have any idea why mail suddenly can't be sent?

Even though you tried "all the troubleshooting" I will offer this just in case. Sometimes settings can get corrupted.
Check the outgoing mail server setting. Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

I can't send email since my phone updated

I am running iOs 6.1 With my most recent update I lose the ability to delete, send, forward etc from my gmail account on my phone. Any suggestions?

There are several threads discussing this issue. I tried many suggested solutions without success until one finally worked and I'm sharing it in every thread.
First, here is my hardware/software situation, if your's is diff, then the fix I found might not work.
iPhone 4 upgraded to iOS 5. IMAP email wouldn't SEND
Fix:
Go into setting>mail>your account>Outgoing mail Server SMTP>Primary Server then turn Server ON and fill in both User Name + Password under Outgoing Mail Server.
It seems that in previous versions of iOS, you didn't need to enter your username and password in the outgoing mail server settings, but in iOS 5, IT MAKES A DIFFERENCE.
Thanks to worapoj for being the first (i saw) to post this simple fix.

TS3899 I can't SEND email from Telus account in Alberta, Canada? Does anyone know how to set up the Outgoing server? Help! And thanks!

Can't SEND email from Telus account in Alberta, Canada, unless I go to web mail. Does anyone know how to set up the Outgoing server? Incoming is fine. Outgoing used to work. We changed it when we went to another location, and can't get it back. Telus support can't fix it. Neither smtp.telus.net NOR mail.telus.net works for Outgoing server to send mail. Please help! Thanks.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

TS3899 I can receive email but I can't send email..what do I do to fix?

I can't send email but I can receive email.what can I do to fix this problem?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

TS3899 I can recieve mail on my ipad air but can't send emails. Why is this

I can receive mail on my Ipad air but can't send them. They are stuck in the out box.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say “Cannot Connect to Server”?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to add, send and open iPad email attachments
http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

TS3899 can't send email since ios7 was downloaded.

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