TS3899 cannot get mail mail server is not responding

Ipad and iphone will not get mail. message says server is not responding

Try this:
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings

Similar Messages

  • Cannot get email - the server is not responding, when I check it is correctly setup - any advice?

    Can anyone give me pointers as to how I can overcome this issue?

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • Server does not Respond

    When I try to Sync my E61 with Ovi.com I get this message: Server does not respond.
    Can someone help me with this?

    Sorry, Erga, for the late reply. Yes, I got the sms settings and I can acess the internet. I've already tried removing the device and adding it again to Ovi. I got a new sms but the end result is the same: Server does not respond...

  • TS3899 Cannot Get Mail The mail server is not responding. Verify that you have entered the correct account info in mail settings. What can I do?

    When I try to access Mail I get the following message "Cannot Get Mail. The mail server is not responding. Verify that you have entered the correct account info in Mail Settings". I have entered the correct account details and even deleted them and re-entered them but to no avail, Help.

    Try deleting the email account and readding it in the "other" tab instead of Yahoo/gmail, etc

  • Cannot get my mail says i am not connected to server

    I cannot get my mail.  i think this is basic info I need something about  server!  Can anyone help me.  I am not computer literate.

    Your mail is housed on the mail server. The device attempts to update, and because you are not connected to the internet, you cannot access it. You need an active data connection to deal with mail.

  • Cannot get mail says my pop server is not responding

    new i phone...cannot get mail says my pop server is not responding...help

    It works fine and then after the final step i click save... then it brings me to mail and it says Password Incorrect, Enter the password for the exchange account 'Live".. but i'm positive ive entered the password right, ive entered it so many times.
    not sure if this is relevant, but it works perfectly on my iphone?

  • I am not receiving new emails on my phone.  I am receiving a pop-up that reads "cannot get mail" saying my server is not responding and to check my settings.  My settings are correct. Help!

    Looking for help.... I keep getting a pop-up message on my phone stating that my server is not responding and to check my settings.  My settings are fine.  Any advice on what I can do to receive new emails on my phone?  Help!

    For a few weeks I have been using the GMail app on my iPhone 4S to get mail without problem.  When I wanted to check something in Apple's Mail app, which has worked well for years, I now get a message for my principal email address that the server is "not responding," even though the same server is responding to my GMail app.  For some reason, when I dismissed the message in Mail, it popped up again, but then could be dismissed.  Did something change in Mail that requires some imap addresses be deleted and readded?  Any idea?
    I would not want to think that Mail is programmed to befuddle if it is ignored too long.

  • Cannot get e-mail on iPod, connection the the server failed how do I resolve this problem

    I cannot get e-mail on my ipod, it says connection to the server failed.  How do I resolve this issue?

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    The iPad's Mail app has no provisions for creating groups. However, you canuse a third party app that many users recommend.
    MailShot -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    Group Email  -  https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • My iphone has lost connection to the server; I cannot get e-mails.

    My iphone has lost connection to the server; I cannot get e-mails. What can I do to fix that?

    I recently put on a PowerPoint presentation at DU, in Denver Colorado; signed on as DU guest to access Internet link.  SInce then I haven't been able to get e-mail on my Iphone - Cannot Get Mail, Server Stopped Responding.  I tried all previous suggestions, such as rebooting phone, updating software etc.  I went to MacBook Pro and tried logging on to yahoo e-mail.  Apparently there was a security risk to my e-mail account so Yahoo locked up my account.  I reset my password, it was verified through text message, and Voila it worked.  Don't forget you also have to change this on your Iphone: go into settings; Mail, Contacts, Calendars; click on your e-mail browser, then account and enter your new password, click done and it will verify on you phone as well.  Hope this helps!!!

  • Cannot get incoming mail aol account on my IPad IMAP says it's incorrect username or password but ther right

    Cannot get incoming mail from my aol account on my iPad imap says incorrect username or password they both right tried hundreds of times

    Hello, Rileys128. 
    Thank you for visiting Apple Support Communities.
    I understand that you are unable to receive mail on your iPad.  Here is an article I would recommend going through when experiencing this issue with your AOL account.  I would also recommend checking with your email provider for security procedures such as two-step verification as this could cause this issue.
    Get help with Mail on iPhone, iPad, and iPod touch
    http://support.apple.com/kb/ts3899
    Cheers,
    Jason H.

  • Does anyone know if iCloud is offline? I cannot get my mail to work this AM

    Does anyone know if iCloud is offline? I cannot get my mail to work this AM

    Have latest version of iTunes installed and running. Also make sure you have internet access working and can access Apple websites. Also, make sure you don't have any entries in your hosts file referring to gs.apple.com....If your not sure about how to do that, go ahead and do the rest first. You can come back to that later.....Plug in phone. Put phone in DFU mode.(google put iphone in DFU mode for instructions) Then restore the phone in iTunes by highliting your device in the left column and click on the Restore button. The latest iOS version is 4.3.3. That's what iTunes will restore it to. When it's done restoring, iTunes will ask if you want to restore from a backup or setup as a new phone. I would use the Setup as a New Phone option. Once it's done, you should have a clean install of the iOS and an operating phone, as long as there are no hardware issues with it.

  • The past few days my Mail app has started downloading multiple copies of e-mails from all pop servers.  This is only happening on my Macbook not other macs.  Deleting mail from server does not help. I ran ClamXav found 2 viruses deleted problem continues

    opps.  Long title there... The past few days my Mail app has started downloading multiple copies of e-mails from all pop servers.  This is only happening on my Macbook not other macs.  Deleting mail from server does not help. I ran ClamXav found 2 viruses deleted those.  Checked for software update and installed suggested downloads.  Problem still contintues.  Any suggestions?

    Folks,
    even after having repaired the inbox folder under "properties" a few times, I still had some e-mails where the contents are different from the subject line.
    In other words in the inbox there are two e-mails: one with subject line "abc", and another one with subject line "def".
    When I display the e-mail with the subject line "abc", the contents are from the e-mail with the subject line "def" in the in-basket.
    What else can be done to correct this problem?
    Thanks and best regards.
    Fred Kunz-Shirzad
    Chemin Ronzeures 6A
    1297 Founex VD
    Switzerland
    [email protected]

  • HT1430 I cannot get yahoo mail.  The message asked for password for yahoo many times.

    In order to use Yahoo! Mail, please turn Private Browsing off. Please go to Settings » Safari » Private Browsing, and turn it off
    I cannot get yahoo mail nor send email on iPad 3.  I have OS 6 just upgraded.  It keeps on asking for password.  I think my yahoo email was also hacked to compound the problem.  Please help.

    I get this warning now To. Never saw it in last 5 years and 4 iPhones. Cannot get yahoo small biz email access anymore via iPhone on safari web login because of this same warning. Typically , either yahoo or apple screwed up and changed something that effects millions and think nothing of it. (battery gate in all the iPhone 4/4s comes to mind here)
    As you can tell I "used" to be an apple fan but after this iPhone 4s dies (prematureally of course) I will be getting my first android phone and see flash and the rest of the hidden Internet that apple kept from myself the paying customer.

  • Cannot get incoming mail on my ipad since upgrading. Can anyone help?

    I cannot get incoming mail on my ipad since upgrading
    . Can anyone help?

    Thank you so much. This solved my problem in seconds after hours of trying other ways to get it Sorted. Many, many thanks.

  • I cannot get my mail to reset my security questions

    I cannot get my mail in order to reset my security questions

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • Cannot get incoming mail aol account say wrong or incorrect user or password but it's right

    Cannot get incoming mail from my aol account on my iPad imap says incorrect username or password they both right tried hundreds of times

    Hi Rileys128,
    Thanks for using Apple Support Communities. Based on what you stated, it sounds like you dont receive email from one account on one device. I would recommend that you read this article, it may be able to help the issue.
    Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
    Log in to your email provider's website to make sure that the account is active and the password is correct.
    Make sure your settings are correct using Mail Settings Lookup.
    Restart your iOS device.
    Delete the affected email account from your device.
    Tap Settings > Mail, Contacts, Calendars.
    Tap the affected email account.
    Tap Delete Account.
    Add your account again.
    Cheers,
    Mario

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