TS3899 cannot get mail.....The user or password for AOL is incorrect

Cannot get mail....The user or password for AOL is incorrect

Hello MSPETE50,
Thank you for using Apple Support Communities. 
I see you are having issues with getting mail from your AOL account. The following article should help you troubleshoot the issue and get it sorted out. 
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Regards,
Jeff D. 

Similar Messages

  • Keep getting onscreen message CANNOT GET MAIL,the username or password for AOL is incorrect. what do I do?

    I Keep getting an onscreen message that says "CANNOT GET MAIL,the username or password for AOL is incorrect". What do I do?

    Hello MSPETE50,
    Thank you for using Apple Support Communities. 
    I see you are having issues with getting mail from your AOL account. The following article should help you troubleshoot the issue and get it sorted out. 
    Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
    Regards,
    Jeff D. 

  • My ipad says "cannot get mail the username or password for sky is incorrect" but it isn't. can anyone help with this please

    my ipad 2 says "cannot get mail the username or password for sky is incorrect" but it is correct. My BT mail is fine. HELP

    Try deleting and recreating the account on your iPad.

  • My iphone 4s is saying "cannot get mail" The username or password for "Btinternet" is incorrect

    My iphone 4s is saying "cannot get mail" The username or password is incorrect.
    I did reset my password yesterday on my main computer but tried on my iphone and now can't get mail ?

    Hi Cherie,
    I had EXACTLY the same problem for more than two weeks, that was NOT solved by speaking to BT 'Tech Support' - they kept saying that the problem was the fault of Apple - untill I finally got some help from them today (Mon 7th Oct).
    The error message I got - despite ALL settings on my iPhone(5) and iPad(4) being absolutely correct - was this:
    'Cannot Send Mail', 'The username or password for SMTP: ***********@mail.btinternet.com is incorrect'
    The only solution I got - eventually - from BT is to delete the above account fro the device and 're-install' it again, but THIS time use the 'Yahoo' option from the list of choices rather than 'Other'.
    When I did this and entered the relevant Name, E-Mail Address, Password, and Description (you can call the account whatever you like), I selected 'next', then I got the word 'Verifying.......' appear after a few seconds, and then I saw the four 'blue tick marks' appear next to my entries.
    These 'blue tick marks' confirm the verification that your details are correct.
    The next time you open your e-mail client on your iPhone or iPad you shoud see your ****@btinternet.com e-mail account in the list of e-mail accounts on your phone (if you have more than one) with a Yahoo icon next to whatever name you chose to call it. If you already have a Yahoo! account (like me) it is probably a good idea to call the 'BTYahoo' account, BT or something, rather than keep the default 'Yahoo' name otherwise you will have two with the same name in your accounts list.
    You SHOULD eventually get back ALL the e-mails that were previously in your inbox, as well as some 'extra' folders that you probably did not have when you first set up the account on your iOS device.
    That is what happened when I reinstalled my account, so I hope this works for you.
    Bob

  • TS3899 Cannot get mail  the user name or password for Suddenlink is incorrect

    I have not once had an issue with this. I have not changed my password or anything. I have the iPhone 4. All of a sudden, the message error pops up that says " Cannot get Mail"  The User name or Password for Suddenlink is incorrect. Please help!!!!!!

    All customers should now have the ability to send and receive email through Suddenlink’s email service, and the vast majority should have full service, including access to all mail, folders, contacts, and settings. We will continue working until the remainder of customers have full email service restored. I'm very sorry for the inconvenience and thank you for your patience as we continue to work to restore full email service for all customers.

  • TS1398 Cannot get mail the user name or password for xtra.co .nz is incorrect

    Cannot get mail
    The user name or password  xtra.co.nz is incorrect

    Hello dkmorgan,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    Log in to your email provider's website to ensure that the account is active and the password is correct.
    Restart your iOS device.
    Delete the affected email account from your device.
    Tap Settings > Mail, Contacts, Calendars.
    Choose the affected email account, then tap Delete Account.
    Add your account again.
    Have a nice day,
    Mario

  • TS3058 Cannot Get Mail The user name or password for "gmail" is incorrect.

    Cannot Get Mail
    the user name or password for "gmail" is incorrect.

    did you do this
    http://support.google.com/mail/bin/answer.py?hl=en&answer=77702
    http://echeng.com/journal/2010/04/05/how-to-properly-set-up-gmail-with-your-ipad /

  • Why does my iphone4 say cannot get mail the user name or password for hotmail id incorrect

    Why does my iphone4 say cannot get mail, the username or password is incorrect?  When it is correct

    Settings>Mail, Contacts, Calendars. Select the account to modify and correct the problem there.

  • Bummer Message:  Cannot Get Mail  The user name or passowrd for "

    I have had the iPad 2 for one week and was able to access two gmail accounts (mine and my wife's). . . until this morning when one of them (mine) starting giving me the message:  "Cannot Get Mail  The user name or password for "####" is incorrect."  The other gmail account is still accessible. So what is the solution--if any?

    If your having problems sending email - go into your email settings and see if you can enter a password for your outgoing mail server same password as your incoming mail server.

  • "cannot get mail" The username or password is incorrect?

    "cannot get mail" the username or password is incorrect?

    I got it going again... What I did was recreate my iCloud "[email protected]" email address through the "advanced" method on the ipad.
    So, it was  Settings > Mail, Contacts, Calendars > Add Account > iCloud > Then went manual from there on out. (Didn't use the suggested email address and created my own.)
    I created a NEW me.com email address. Nobody had my old one, so it's just as well... This may not work for some people...
    ..and thanks for your reply Souad H...
    All the best!!
    -W

  • Tapping on mail brings up notice: cannot get mail the user name or password for gmail is incorrect. Have to press ok, but never lets me sign in. How can I sign in again?

    Tapping on mail brings up a banner saying: CANNOT GET MAIL User ID or Password is incorrect. Have to tap OK. How do I sign in correctly so updated email will show up?

    go to 'settings -> mail, contacts, calendars' to view your accounts and settings.

  • TS3899 Cannot Get Mail The mail server is not responding. Verify that you have entered the correct account info in mail settings. What can I do?

    When I try to access Mail I get the following message "Cannot Get Mail. The mail server is not responding. Verify that you have entered the correct account info in Mail Settings". I have entered the correct account details and even deleted them and re-entered them but to no avail, Help.

    Try deleting the email account and readding it in the "other" tab instead of Yahoo/gmail, etc

  • TS3899 "Cannot Get Mail"  "The connection to the server failed"...

    I cannot retrieve my mail.  I get the message "Cannot Get Mail.  The connection to the server failed".  How do I correct this?

    iPhone 4: I get the same message every time I open my mail.  BUT, it's retrieving my mail.  It's super annoying.  I have to click 'OK' and my mail is there anyway.  I think it was doing this BEFORE I updated the system software yesterday.

  • "Cannot Get Mail: The user name or password for "Gmail" is incorrect."

    Please help me to solv the problem. Thanks

    did you do this
    http://support.google.com/mail/bin/answer.py?hl=en&answer=77702
    http://echeng.com/journal/2010/04/05/how-to-properly-set-up-gmail-with-your-ipad /

  • Iphone 4 "cannot get mail" as user name or password incorrect.

    I have an iphone 4 and it has stopped updating mail.  Three days ago I incorrectly typed in my mobile me password and had to reset it.  I have updated my mac account details for my mobile me account on my phone but I keep getting "cannot get mail" as user name or password for.mac account is incorrect.  Im not sure what to do and this is very frustrating as Im sure it is something very simple!  Any help gratefully appreciated. 

    Did you try to delete the MobileMe account on the phone and set it up again after that?
    You can also try to replace the account info on the phone during the next sync, if you select this option in the info pane, Advanced Section, with your phone connected to iTunes.

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