TS3899 Cannot get my shaw email to work with ios8 on iPhone 5c. Keep getting unable to verify account information
I have had my shaw email on my phone forever without problem. updated to ios8 on thursday and today i cannot access it. Password is correct but kept asking for it and saying it was wrong. Deleted the account and tried re-adding it and now i get Exchange Account Unable to Verify account information. I also tried adding it as other and same message. I went to shaw's info page but they have not updated for ios8 yet.
Thanks for your reply. I use Sky email which is managed by google. I have now deleted the account and set it up again and that seems to be working now. I'm still having problems just getting the Internet connection to work. I won't be taking on any more software upgrades in future until I'm sure that they are worth it.
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How do I get my hotmail to work on my ipad mail. It keeps saying unable to verify account information how do I fix this??
Hi there Robbonchelle20111,
You may find the troubleshooting steps in the article below helpful.
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
-Griff W. -
Getting 'Unable to verify account information' when attempting to setup Hotmail account
I enabled two-step verification today on my Hotmail email account. This is my one and only Outlook account and is my 'primary alias' which is correct. I am able to retrieve email on my iPhone and Windows PC just fine - have logged in and out several times today on the PC with no problem. However I now cannot get this account setup properly on my iPad, though it worked before today. I get the 'Unable to verify account information' message when I try to set up the account new again on iPad. (I was forced to try and delete and reset it up.)
Is this somehow related to the two-step verification? If so I will remove it and go back to single sign in. What do you advise for email on the iPad in this case?
Thanks
Michellekmgilliam wrote:
Is this somehow related to the two-step verification?
Yes.
If so I will remove it and go back to single sign in. What do you advise for email on the iPad in this case?
That's a question for Microsoft. -
I keep getting the message "unable to verify account information" how do I fix this? It happened out of no where and I tried re-entering the exchange info and it won't stop giving me the message...any ideas?!?
I already reset network settings like someone suggested, but still cannot get my exchange acct to work.I'm having the same problem but with high speed access.
Anyone know the answer?
~Chris -
I enter my hotmail account into outlook and I get the 'unable to verify account information'...why?
My email and password are correct. I can log in and check mail on the site but for some reason not in the app.
Any help is appreciated.I too had this problem.
I found the answer on another forum question: https://discussions.apple.com/message/25497825#25497825
If you have enabled Two-Step Verification, then you shoud go to following link:
https://account.live.com/Proofs/AppPassword
You will get password for any applications you want to add, just insert that password in place of your regular password and you are good to go. -
I upgraded to IOS 7 and now I can't get my Hotmail account on my phone. When I type in all the information, I get "Unable to Verify Account Information". How do I get to use my Hotmail account using this software????
I have had the same problem as yours on my Ipad after upgraded Procreate 2.01. My iOS is 7.04. I tried to find solution from internet for weeks. Fortunately, the problem was resolved a few minutes ago. It is very simple,
1. Lunch outlook.com to confirm you can access hotmail mailbox. It means your account is Ok.
2. Go to setting>Mail,Contacts,Calendars.Delete your hotmail account from your device.(my device is Ipad)
3. Turn off your device, then turn on again.
4. Go to setting>Mail,Contacts,Calendars and create your hotmail account by tap outlook.com. Be sure the incoming mail server is pop3.live.com.
5. Waiting for validation.
That's all. Hope my experience is helpful. Good luck!
Nelson -
Can't set-up outlook account on my Iphone5, IOS 7.1.2.
after enter info i get "Unable to verify account information."
What to do?ONly paid hotmail account can be set up on the device/ computer. Contact hotmail for support
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It was under hotmail before they updated it. This is what it said when I tried a different one the pop server IMAP mail.outlook.com is not responding check ur network connection and that u have entered the correct information in the incoming mail server. I've tried different ways of doing it, it continues to say unable to verify account information
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I'm trying to setup my msn email account. About a week ago, I stopped receiving emails. I deleted acct and tried to re-setup, but I keep getting "unable to verify acct. information". Any suggestions???
Is the exchange server run locally in the office or is it an outside provider?
If outside, is it Exchange from Google services or someone else?
Here's the way it works with Microsoft-hosted Exchange.
Email address: [email protected]
Server: m.outlook.com
Domain: Not needed (will be needed for a local server)
Username: [email protected]
Password: *********
Description: My Company Email
Use SSL: On -
How can I get my MSN email account set up on my Iphone 4?
I have tried following the instructin from apple but continue to get error Unable to verify account but my info is correct. What am I doing wrong?If you have two-step verification turned on, turn that off, then try it again.
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HT1694 cannot add my hotmail account on to my ipad keeps saying unable to verify account
Can anyone please help me. I cannot open my hotmail account on my ipad. I have gone into settings and followed the relevent steps. It keeps coming up unable to verify account. What can I do, any help would be appreciated.
"Had the incorrect password error FOREVER! Just tried setting up the @live email as an "other" email instead of exchange or hotmail .. IT WORKED!!! Have emails in the inbox now and no prompts for passwords! Hope this help others." (Source)
...Found by doing THIS. -
at the end of setting up exchange email the message states: unable to verify account information
Hi Guys,
I got exchange mail working. It seems issue is around "Push". I enabled "push", account verified & all worked well. After that I disabled push (I do not want it & to save mobile data use).
By googling, I found many have got it up & apple may fix it in it next iOS udpate.
Regards,
Mathew -
TS4006 With find my iphone I keep getting an offline message but I'm connected
Anyone know why I keep getting an offline message on find my iphone when I'm connected?
"an error message" really doesn't tell us much!
Try the offline installer from http://get.adobe.com/reader/enterprise/ -
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