TS3899 Cannot send emails anymore since getting the 5s

I have just upgraded to the 5s from 4s and I cannot send emails anymore although I can receive them. My email account still works on my ipad. I have deleted the account a few times and reset the phone completely but still no joy. Any ideas what to do next?

Go to Settings > Mail, Contacts, Calendars > Your Account > Account Name , tap on SMTP (under the 'Outgoing Mail Server' heading) and then tap on your Primary Server and enter your email account and password. Make sure things are filled in properly.

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I cannot send emails anymore what s happened?

I cannot send emails anymore but I do get emails. Yahoo mail. Also the mail button also does not work, cannot get or send emails

Hi there Phil pot,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
-Griff W.

I cannot send emails with pics using the stock email app on my new Droid Turbo, it holds them in the Outbox and won't send even if I move to Inbox and resend

I cannot send emails with pics using the stock email app on my new Droid Turbo, it holds them in the Outbox and won't send even if I move to Inbox and resend

First check to make sure you have data turned on and not just Wi-Fi. From reading your question you seem to be saying e mail is working just not attached photos. What size are the photos as some HD photos can't be sent. Your camera may be set at a very high picture size and you can go to settings and lower the size and that may solve your mailing problem.

TS3899 Cannot send email with new iPad air. Works fine with old iPad and iPhone.

Cannot send email with new iPad air. Works fine with old iPad and iPhone. I have deleted account and reinstalled.

Thanks. I got the problem fixed. Spent time with the Apple folks and was kicked up to a senior advisor. It seems the problem was with my internet provider - Tmie Warner. Remember I could use the old ipad and the iphone to send mail. I checked all the specifics between the three units. It seems that TW is changing over from the RR.com to TWC.com. Since the new ipad air was just set up, it fell under the new TWC mail specifics.

TS3899 cannot send email from one of my email accounts on my iPad

I am able to receive email on one of my email accounts on my iPad but I cannot send email from that account. I've obviously missed a step in the set up process but do not know what that step might be. Can anyone help? Thanks

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694http://support.apple.com/kb/ht1694
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.htmlhttp://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.htmlhttp://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621http://support.apple.com/kb/ts2621
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Cannot send email anymore from IPad Air

>>Duplicate post removed to comply with the Verizon Wireless Terms of Service Please see Cannot send email from my IPad Air<<
Message was edited by: Verizon Moderator

Thanks. I got the problem fixed. Spent time with the Apple folks and was kicked up to a senior advisor. It seems the problem was with my internet provider - Tmie Warner. Remember I could use the old ipad and the iphone to send mail. I checked all the specifics between the three units. It seems that TW is changing over from the RR.com to TWC.com. Since the new ipad air was just set up, it fell under the new TWC mail specifics.

TS3899 Cannot send email from iPhone. Outgoing settings are correct. Checked against iPad setting which are OK and can send mail OK.

Cannot send email from iPhone. Outgoing settings are correct. Checked them against iPad settings which are OK and can send mail. What can I do?

For IOS7.02
The user name and password are in two places. Make sure they are correct in both locations.
Settings>>Mail, Contacts, Calendars>>your email>>
First spot is here under INCOMING MAIL SERVER
Below this is OUTGOING MAIL SERVER
Select: SMTP smtp.comcast.net>> PRIMARY SERVER :smtp.comcast.net>>second location of user name and password
Here is the second place that the user name and password must be checked.
I had changed my password in the first spot, but not the second spot. I had been receiving the same error message. This fixed my problem.

I cannot send emails without something in the subject block

I cannot send email messages with nothing typed in the subject block. I may have inadvertently turned off the message asking if I want an email without a subject to be sent as it no longer appears but do not know where to turn it back on. Any help appreciated.

First check to make sure you have data turned on and not just Wi-Fi. From reading your question you seem to be saying e mail is working just not attached photos. What size are the photos as some HD photos can't be sent. Your camera may be set at a very high picture size and you can go to settings and lower the size and that may solve your mailing problem.

TS3899 I cannot send email from my ipad the message keeps saying rejected by the server but there is nothing wrong with my email account with talk talk as I am able to send email from my iPhone and laptop any ideas?

My email won't send from my iPad. It says the server rejects it almost immediately I press the send email button, although there is nothing wrong with my email account when sending from my laptop or iphone. I have cancelled the account and re-entered it but it hasn't made a difference? Anybody help?

Hi Allan,
Thank you for your help . The account used to work perfectly until recently, after receiving support from the provider, I deleted the account now I am trying to set the account again.
After putting in the first details (name, email, description) Cannot send mail the password or username for "mail.bigpond.com" is incorrect. I would expect this because the information I put in is not for Bigpond. So I press ok & I change the outgoing server (this is the one that is incorrectly labelled bigpond) to aapt, then I press save.
Then it says "verifying" but comes up with Cannot connect using SSL do you want to try setting up the account without SSL. I press yes.
Then I get the message "the POP server "mail.aapt.net.au" is not responding. Check your network connection & that you entered the correct information in the incoming mail server. (I ahve already checked this with aapt & it is correct.

My iPhone 5 has suddenly stopped sending emails. I get the message "Enter the password for the Account account "(null)"". This has only happened since the last update to iOS but hasn't been a problem on my iPad. What is going on?

IiPhone 5 has stopped sending emails.

Hello, Taffy12gwen.
Thank you for visiting Apple Support Communities.
Here is an article I would recommend going through when experiencing issues with mail.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Cheers,
Jason H.

TS3899 Cannot send email from my iphone using my comcast email account

I am able to receive mail from my Comcast mailbox on my iphone, but every time I try to send, it's stuck in the Outbox. I have tried deleting the email account and re-installing it on the iphone with no luck. What am I doing wrong???

I just updated to IOS 7.0.4 and I can't get my hotmail to sync up. I know hotmail turned to outlook but this is what i get when i click outlook and enter my information and click enter... "Unable to varify account information" the password is correct because I made sure at the actual website. my email looks like this
[email protected] .....

TS3899 cannot send email

I am using my Iphone using ios6.0 exclusively via wifi. I can receive emails on all 4 email accounts but I cannot send from any of them...HELP!

check your smtp settings they need to match the settings required by internet carrier wifi or 3G carrier depending on which is in use

TS3899 cannot send email from my iphone

i was sending email from my iphone earlier, and it worked for awhile, and then just stopped. it told me that i couldnt send messages because my message box was full. i cleared all of my messages, and it still didnt work. i can send email from my account on my computer, just not on the phone. but i can recieve email on the phone. how can i fix this so i can send emails from my phone again?

Reset your phone - no data loss and try again
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
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TS3899 Cannot send emails - can receive them ok

Hi everyone I am having trouble sending emails I can receive them ok but when trying to send them they just stay in my out box. I have tried resetting, turning off ect but this doesn't work can anyone help?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
 Cheers, Tom

TS3899 Cannot send email from my iPhone 5

My iPhone5 quit the reply/send function

Reset your phone - no data loss and try again
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TS3899 Cannot send emails anymore since getting the 5s

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