TS3899 cannot send mail without restarting every time IPad is shut down (IPad air)All other mail functions work properly

Cannot send mail withoout IPad restart after every IPad shutdown. All other fuunctions of mail work properly.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Similar Messages

TS3899 Cannot Send Mail

I get the error titled "Cannot Send Mail" - A copy has been placed in your Outbox. The recipient was rejected by the server because it does not allow relaying.
How doi I correct this so I can send emails again?
Dibrylo

I am having the same problem, started today 12/2. I can receive emal, but not send. I am getting an error message: "Unable to send email A copy has been placed in your Outbox. The sender address [email protected] was rejected by the server."
Earlier I was getting a very strange error message about the SMTP server. My user name was in the middle of the SMTP.comcast.net string. That cleared when I deleted and set the account up again.
I have deleted and set the account up twice, with re-boots in between. I have called support at Comcast,but they want to charge for tech support because this device is not supported. I am using iPhone 4S.
I can receive fine, and email works on the MS Windows-based desk top.
Any suggestions? Your assistance would be greatly appreciated.

TS3899 Cannot send mail. Says my password and or login is incorrect

I set up my email and can receive mail but cannot send mail. It says either my login or password is incorrect but they are.not

Sending of mail is handled by the SMTP server. When setting up mail, there are a couple of positions in the setup process that say that the username and password are optional. Usually however, they are not. Go back to the settings for the SMTP server and ensure that your username and password are entered for each section, and check with your provider to see if SSL or other settings need to be on or off.

Cannot send mail to work address

i cannot send mail to my work e-mail account.
error message is that the address does not appear to be a valid address. my g5 did not have a problem but this new pro does. any suggestions?

worked it out..

Mail cannot connect to iCloud - restart every time necessary

Hello,
I have problem with iCloud and Mail. I have a MacBook Air and I always shut down my computer by putting down the screen.
Since a few weeks, whenever I restart the computer by putting up the screen, the Mail-App cannot connect to iCloud. It can connect to another exchange-mail server. I have to close Mail and reopen it again to get my mails from iCloud.
Does anyone knows a fix?
Best,
Matthias

In System Preferences > iCloud > uncheck sync to Mail.
If you have other email account go to System Preferences Internet Accounts and uncheck sync to Mail
Go to your User's Library. How to view the User’s Library folder
1) Go to Containers in the User's Library folder. Delete the com.apple.mail folder.
2) Go to the Mail folder. Rename the Mail folder to MailXX
3) Go to Preferences in the User's Library folder.
If you find any com.apple.mail.plist files, delete these.
Log out under the Apple in the Menu bar
Log in
Open Mail. It will open in an empty Mail with no accounts. Add one account at a time and verify before adding a second email account.
Let me know if this helps. If you have messages saved under "On My Mac" we can import those into the new Identity. We'll go over those detail after we get your iCloud account working.
We can rename MailXX to revert if needed.

TS3899 Cannot send mail from IPHONE 4S using AOL..tried every setting and resetting...ATT did a Network reset last week

I cannot send email from my Iphone 4s using AOL
I have changed and reset and deleted the account and no matter what
I do I cannot send an email...There are two accounts setup on AOL and it is only
one that cannot be sent and it is my husbands email. MIne works fine. On his IPHONE
both emails work fine and settings are the same
Last week ATT did a system reset on my phone and I do not know if this
has anything to do with it but no matter what I do I cannot fix it
I can send from GMail but not AOL
Thank you

I cannot send email from my Iphone 4s using AOL
I have changed and reset and deleted the account and no matter what
I do I cannot send an email...There are two accounts setup on AOL and it is only
one that cannot be sent and it is my husbands email. MIne works fine. On his IPHONE
both emails work fine and settings are the same
Last week ATT did a system reset on my phone and I do not know if this
has anything to do with it but no matter what I do I cannot fix it
I can send from GMail but not AOL
Thank you

TS3899 Cannot send mail activesync IOS7.04?

Some times my iPad2 cannot send email using an activesync account. I am using iOS 7.04. The problem can be solved for some time by stopping the mail app (restart of the iPad is not sufficient!) Is anybody experiencing the same problem?

I can't for the life of me find outgoing mail server settings.... How do you get there? Does it need to be done on a computer instead? I'm having the same issue on my iPhone 5s

TS3899 cannot send mail, my aol address is rejected by server

after sending I get message "a copy has been placed in my outbox. sender's address was rejected by the server". I did all of the resolutions but still cannot send. I do have access to the Internet.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

TS3899 Cannot send mail, but can still receive mail. Solution?

Cannot send an email but can receive one. Solution?

Hi,
I'm having the same problem as Ed. "smtp.me.com" send error.
When I got the iPhone I followed mobileme sync between my computer and the iPhone from iTunes.
My mobileme sends and receives mail from my Mail app on my computer.
I tried to change the SSL server port # on the iPhone but it is grey and not able to be changed. I think port #25 works too. But, mail on my computer uses 587 which the iPhone is set to, but it's not working.
I can send and receive mail from my yahoo and another POP3 account.
Any ideas of how I can get my mobileme mail to send on my iphone? Thanks.

Cannot send email from promail.ptd in iPad Air

Help, I have deleted the accounts, rebooted the iPad & nothing has worked. My gmail is working fine but these other two from ptd.net cannot send. And, when I try deleting emails, they flood back into the account.

Hi,
Check if you have the Accepted domain settings are correct.
ECP->Mail Flow->Accepted Domains. Make sure that your default domain is the domain which is having the AD name (eg.domain.local)
Regards from ExchangeOnline.in|Windows Administrator Area | Skype:[email protected]

Every time my PC shuts down I need to reinstall Thunderbird on Vista. Why?

Thunderbird works fine, but when I shut down my PC (running Vista) none of the links to open the programme work and I need to reinstall. The folders I set up are still there after the reinstall, as are the messages!
Not sure what to do!
TIA :-)

That sounds like Vista rolling back to a known good state on restart. I think you need to check the health of your operating system and it's computer (Memory and Hard Disk particularly)

Have to reset firefox every time computer is shut down for fast speed

Firefox is slow in responding, I have attempted to reset, which works when computer is reset initial time. However when computer is restarted, returns to slow scrolling issue.

Have you disabled hardware acceleration? (not solved by reset is usual)
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
*Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
*In the Firefox options window click the ''Advanced'' tab, then select "General".
*In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
*Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
* [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
* [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]

I have a Macbook Air (11-inch Mid 2012) that is running OS X Yosemite. Every time that I shut down the computer, then turn it back on I receive a notification as it logs in that says "You shut down your computer because of a problem".

I can't find out what that problem is. Any advice? Any ideas even as to what it might be? I haven't heard about this happening elsewhere.

Wed Mar 4 22:51:58 2015
*** Panic Report ***
panic(cpu 0 caller 0xffffff80054e7217): "complete() while dma active"@/SourceCache/xnu/xnu-2782.10.72/iokit/Kernel/IOMemoryDescriptor.cpp:330 5
Backtrace (CPU 0), Frame : Return Address
0xffffff80b3d7b910 : 0xffffff8004f2fe41
0xffffff80b3d7b990 : 0xffffff80054e7217
0xffffff80b3d7b9f0 : 0xffffff7f856559d4
0xffffff80b3d7ba40 : 0xffffff7f8564b21d
0xffffff80b3d7ba90 : 0xffffff7f8779210a
0xffffff80b3d7bae0 : 0xffffff7f87795c06
0xffffff80b3d7bb30 : 0xffffff7f856f43d0
0xffffff80b3d7bb70 : 0xffffff7f856ecdf5
0xffffff80b3d7bbc0 : 0xffffff7f856e6da8
0xffffff80b3d7bc10 : 0xffffff7f856e6e24
0xffffff80b3d7bc40 : 0xffffff7f859ac60d
0xffffff80b3d7bd20 : 0xffffff7f85dcd1bd
0xffffff80b3d7bde0 : 0xffffff7f85dce1c6
0xffffff80b3d7be20 : 0xffffff7f85ddf0ba
0xffffff80b3d7bed0 : 0xffffff7f85de80fe
0xffffff80b3d7bef0 : 0xffffff80054d563d
0xffffff80b3d7bf40 : 0xffffff80054d34ad
0xffffff80b3d7bf80 : 0xffffff80054d35a6
0xffffff80b3d7bfb0 : 0xffffff8005014dd7
      Kernel Extensions in backtrace:
         com.apple.iokit.IOStorageFamily(2.0)[76E50D45-C97B-3ED1-97C5-94E6E0EB4514]@0xff ffff7f85647000->0xffffff7f8566cfff
         com.apple.iokit.IOUSBFamily(710.4.14)[4030C18E-76A0-37E6-9612-2C901F789E41]@0xf fffff7f859a9000->0xffffff7f85a0dfff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f85724000
         com.apple.driver.AppleUSBXHCI(710.4.11)[0DB91E92-57AF-331B-88DC-02D58332F309]@0 xffffff7f85dcc000->0xffffff7f85dedfff
            dependency: com.apple.iokit.IOUSBFamily(710.4.14)[4030C18E-76A0-37E6-9612-2C901F789E41]@0xf fffff7f859a9000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f85724000
         com.apple.iokit.IOSCSIArchitectureModelFamily(3.7.3)[57847321-2397-3193-9E71-65 636D81988F]@0xffffff7f856e2000->0xffffff7f8570cfff
         com.apple.iokit.IOSCSIBlockCommandsDevice(3.7.3)[4A9A3C67-F491-38BE-9465-B0060C D2288D]@0xffffff7f87791000->0xffffff7f877a4fff
            dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(3.7.3)[57847321-2397-3193-9E71-65 636D81988F]@0xffffff7f856e2000
            dependency: com.apple.iokit.IOStorageFamily(2.0)[76E50D45-C97B-3ED1-97C5-94E6E0EB4514]@0xff ffff7f85647000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14C109
Kernel version:
Darwin Kernel Version 14.1.0: Mon Dec 22 23:10:38 PST 2014; root:xnu-2782.10.72~2/RELEASE_X86_64
Kernel UUID: DCF5C2D5-16AE-37F5-B2BE-ED127048DFF5
Kernel slide:     0x0000000004c00000
Kernel text base: 0xffffff8004e00000
__HIB text base: 0xffffff8004d00000
System model name: MacBookAir5,1 (Mac-66F35F19FE2A0D05)
System uptime in nanoseconds: 134657900328046
last loaded kext at 134310473875580: com.apple.iokit.SCSITaskUserClient 3.7.3 (addr 0xffffff7f877a5000, size 36864)
last unloaded kext at 134398164453958: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7f87770000, size 16384)
loaded kexts:
com.logmein.hamachi 1.0
com.apple.iokit.IOUSBAttachedSCSI 1.1.0
com.apple.filesystems.smbfs 3.0.0
com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.driver.ApplePlatformEnabler 2.1.7d1
com.apple.driver.AGPM 100.15.5
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 269.25
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.AppleMikeyDriver 269.25
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleBacklight 170.5.0
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelHD4000Graphics 10.0.2
com.apple.driver.AppleIntelFramebufferCapri 10.0.2
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 705.4.2
com.apple.iokit.IOAHCIBlockStorage 2.7.0
com.apple.driver.AirPort.Brcm4360 910.26.12
com.apple.driver.AppleAHCIPort 3.1.0
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.3
com.apple.iokit.IOSerialFamily 11
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 269.25
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.AppleHDAController 269.25
com.apple.iokit.IOHDAFamily 269.25
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOBluetoothFamily 4.3.2f6
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.8.1d38
com.apple.iokit.IOSurface 97
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOAcceleratorFamily2 156.6
com.apple.AppleGraphicsDeviceControl 3.8.6
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.CoreStorage 471.10.6
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IO80211Family 710.55
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 710.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
System Profile:
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (7.15.159.13.12)
Bluetooth: Version 4.3.2f6 15235, 3 services, 19 devices, 1 incoming serial ports
Thunderbolt Bus: MacBook Air, Apple Inc., 23.4
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463235363634485A2D3147364D3120
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463235363634485A2D3147364D3120
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Serial ATA Device: APPLE SSD TS064E, 60.67 GB
Model: MacBookAir5,1, BootROM MBA51.00EF.B02, 2 processors, Intel Core i5, 1.7 GHz, 4 GB, SMC 2.4f19
Network Service: Wi-Fi, AirPort, en0
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

HT1349 My ipad2 closes the mail app while I am typing an email to send. Happens nearly every time.

My ipad2 closes the mail app while I am typing an email to send. Happens nearly every time.

First of all quit the mail app and all of the apps that have frozen. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on the mail app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the app. Close the other apps the same way. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
What I would try next is to delete the email on the server in your web mail account using Safari or another browser. Then when you go back to the mail app - if it opens ok - and the if mesaage is still there in the inbox - swipe on the mesaage - left to right - in the list on the left side - and hopefully the red delete button will pop up. Hit delete to remove it from the inbox. Do the same thing when you go to your trash folder in that email account - swipe the message to delete it.

"This message cannot be sent at this time." I have been getting this pop-up for 3 days when trying to send out mail. I don't know what to do! I cannot send mail from this account on any ISP. Please help!

"This message cannot be sent at this time." I have been getting this pop-up for 3 days when trying to send out mail. I don't know what to do! I cannot send mail from this account on any ISP. Please help!

lots of people seem to be havgin a problem sending email from iCloud webmail.
does your email address have uppercase characters in it?
if so, try creating an alias in lowercase (go to preferences in iCloud webmail and select 'accounts') and see if email sends okay from that

TS3899 cannot send mail without restarting every time IPad is shut down (IPad air)All other mail functions work properly

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