TS3899 deleted account and reopened it , made it worse, now cant do anything, it wont open emails says has no content and cant access them at all

Cant get into email account all of a sudden. Tried shutting down, deleted account and then opened new account....get into mail....says there are messages but they have no content, cant, delete them or even get into them....help!!! oh and when I go throug HOTMAIL on safari I have no problems

I'm having the same problem as the OP, I can't find that file "profiles.ini"
can't re-install firefox, deleted all files related to Mozilla and Firefox, still locked out by missing Firefox profile
I posted on my own problem recently w/ no response (https://support.mozilla.org/en-US/search?a=1&asked_by=GPStyne&w=2),
so far all posts on this support page have been confusing and I've been unable to find any of the things they spoke of trying to change it.
at this point I'm begrudgingly running Safari hoping someone can help me fix this, can't believe i can't just delete all and reinstall like a normal program/app

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