TS3899 Email frozen , can't go up or down, or open next email
Email frozen , can't scale up or down, or open next email
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Or ..... Quit the app completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Similar Messages
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My Facebook page is frozen can't scroll down or do anyting
I'm on the Facebook page it's frozen can't scroll up or down it just don't do anything I touch the screen to try and make it move nothing happenends? Can't log off or do anything the whole page is frozen
Try using http://touch.facebook.com it tends to be a better version that what is provided by default at http://m.facebook.com
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Email on Ipad 4 is frozen-can't send or receive
email on my Ipad4 is frozen - can't send or receive.
Hi shieldmb,
If you are having issues with your iPad's Mail application becoming unresponsive, you may want to try some things to troubleshoot.
First, quit all running applications and test again -
Force an app to close in iOS
Next, I would try restarting and if needed resetting the iPad -
Restart or reset your iPhone, iPad, or iPod touch
If the issue is still present, you may want to restore the iPad as a new device -
How to erase your iOS device and then set it up as a new device or restore it from backups
Thanks for using Apple Support Communities.
Best,
Brett L -
IPAD EMAIL FROZEN CAN YOU HELP
IPAD EMAIL FROZEN CAN YOU HELP
Can you close the app? Double-tap home button and sweep the App window up. If not try a reset. With iPad on hold down the Sleep & Home buttons until the Apple logo appears.
Regards,
Steve -
Email frozen - can't send or receive
Email on my Ipad 4 is frozen - can't send or receive.
Hello shieldmb,
Thanks for the question. After reviewing your post, it sounds like you are not able to send or receive emails because Mail is not responding. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
maybe you can help....I can receive mail fine, but when I open or delete emails from my iphone or computer, it will not sync with each other....so I have 600 emails on my iphone and 100 on my computer..I have looked at everything I can think of
I don't know about the systems, but is your phone on wireless and your other device on wireless? Then I think they would mutually update.
Howerver the previous response from ckuan sounds much more informed so I would check that out. -
MY APPLE ID EMAIL ACCOUNT WAS STOLEN BY SOMEONE, AND I NOW I CAN NOT FIX THAT. SO I OPEN A NEW GAMIL HOW CAN I CHANGE MY APPLE ID INTO A NEW EMAIL ADRESS? THANKS.
If you are going to change your AppleID login you will need to log out and back in on all your devices. Turn off 'Find My iPhone/iMac/iPod' first or you will find yourself unable to sign out and be stuck.
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my business partner signed up for the acrobat xl pro, and added me to the account. it send me an email to download and install, but after it downloads, nothing happens, can't double click on it to open, it just does nothing on the double click. I tried to download again, and still same thing. I am on a mac with latest OS. Does anyone know what I am doing wrong?
he is on a pc, we bought a subscription to the license and was told it's 180 a year or 14.99 monthly per user, on the business plan. So the sales rep on the phone walked us through adding the people who will be added to account who will need a license to use. the sales rep said that we just need to go to that section and add users and it will email the user a link to download the file and install
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My Ipad2 touch screen has frozen and none of the apps will open. I can't do a shut down to reboot?
Sorry, darned auto correct. Sleep and home. The home is the button on the front of your iPad. The sleep button is also the power down button. It's on the upper right edge of your iPad.
My apologies for the typo. My keyboard is charging and the onscreen keyboard and I don't get along well. -
TS3274 My Ipad is frozen can't turn it off, it's unresponsive by touch
My I pad is frozen can't turn it off, it's unresponsive by touch any suggestions?
Try a reset:
Hold the Sleep and Home button down until you see the Apple logo.
Data will not be affected. -
I wanted to download an app, I was wanting to download u tube and the screen appeared for me to make a selection and this screen is frozen
Can anyone suggest what to do. It is my iPad mini
ThanksHello, anr779h.
Thank you for visiting Apple Support Communities.
Try resetting it by pressing and holding both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Once the device is responsive, close down any unresponsive apps via the steps in the article below.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Cheers,
Jason H. -
I have had difficulty with yahoo mail since the security update on Dec 23rd - have you? if so do you have a resolution? I can get into yahoo but then cannot open individual emails or folders!!!!
this is total bullshit. so frustrated with this nonsense.
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TS3899 Email blank then shuts down on ipad model MC980LL/A
Mail is blank and after a few seconds closes. I tried deleting and adding back email account. Tried shutting down and opening. Tried deleteting router and adding it back on. Still same. It ahows how many emails i have on the ic
on but nothing there. I also updated to ios 8.1.1. Seemed to all start when i tried to email a video from messages. I have since deleted. But no luck opening email...any help would be appreciated. It is 32gbHi Mend
I have 2 clients with the exact same problem. Since the iOS update 8.0 their mail apps launch run for a while then kick off to a black blank screen and crashes the mail app, this brings them back to their desktop.
I have done everything from factory restores to changing their mail account types from IMAP/POP/Exchange MAPI this does not solve the problem. We have taken it in to our nearest iStore and they have stated that nothing can be done and that we should hope that the next iOS update fixes the issue. I believe its an OS bug crashing the iOS mail app. I hope APPLE team look into this as if there is no fix on the next update i am going to recommend my clients revert to an older version of iOS and you know what an ordeal that is and what all that requires.
I will keep you posted on my findings but in the meantime i don't think anything can be done.
Regards Rob -
iv rented a movie on iTunes but it is saying 5 hours to download and seems to have frozen. can any1 help?
Hi Bemma Bob,
Thanks for using Apple Support Communities. This article has some information about estimated download times from the iTunes Store:
iTunes Store: Download times will vary
http://support.apple.com/kb/ht1577
If you were not able to watch the movie, you can report this to the iTunes Store by following this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari -
tried to run ios5 upgrade, get unkown error 0xE8000065 and now ipad does not work at all and is frozen can not even switch off
Try a hard reset and go from there. You might try a manual install (using DFU Mode), as outlined in the link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs
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