TS3899 Having Activesync Send Issues. I recieve e e mails, but when I try to send, I hear the sound associated with sending but the E mail disappears

I am having trouble sending E Mails via my I Phone. I recieve without issues, but after composing, when I send mail it makes the corresponding send "sound" but it disappears. HELP

Have all the troubleshooting steps in the article from which this was posted been tried?

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I updated my iPad OS this morning, and now I can no longer use iMessage to send pictures. When I try to get one for the camera tool, it blows up. Is this a known problem?

I updated my iPad OS this morning, and now I can no longer use iMessage to send pictures. When I try to get one from the camera roll, it blows up. Is this a known problem?

your ipad explodess? It's in pieces everywhere?
the picture opens and is zoomed in and you cannot zoom out?

My iMac drops settings information. Sounds associated with receiving and sending an email disappear after about a week and return following a restart after a shutdown. Also my picture taken, which was taken about a year ago, recently disappeared.

My iMac drops settings information. Sounds associated with receiving and sending an email disppear after about a week and return following a shutdown and a restart. The cycle contunes. Also, the picture of me that was taken when I bought the iMac more than a year ago and appeared at logon recently disappeared and was replaced by a soccer ball. I took a new picture, which appeared for about a week at logon, and it has now been replace by a blank picture.

The standard procedure with these types of isues is a PRAM reset.
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
Excerpt from http://support.apple.com/kb/ht1379

TS3899 on my iphone it says unable to connect to server when i try to download mail.

On my iphone it says "unable to connect to server" when i try to download mail. same account on computer works fine

Hello, bills47.
Thank you for visiting Apple Support Communities.
I would first start with forcing the Mail App to close then attempt to access your account again.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If the issue persists, the easiest way to troubleshoot this issue would be to delete the account and add it back to the iOS device. Below, I have included two e-mail troubleshooting articles. The first article covers basic email troubleshooting. The second article will assist you if the email account you are experiencing issues with is a Gmail account.
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
iOS: Gmail account will not connect to Gmail server
http://support.apple.com/kb/TS3058
Cheers,
Jason H.

HT201303 when I try to do updates in the app store it keeps asking for my credit card info and telling me that my "security code is invalid". it obviously isn't. how can I fix this issue?

I have 3 Iphone 4's. One of them updates from the App Store with no issues. My other two which are under the same AppleID will not let me do updates. when I try it asks for my Credit card info then after i enter it it says "security code invalid". Has anyone else had this issue and how have you fixed it?
thank you

Leigh...
but cannot do this because I cannot access Mac App Store
If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
It's ok to do this even you are already running v10.6.8.
Plants vs. Zombies, and that is all for additional software on here
FYI: Some third party software can cause issues with the App Store > Mac App Store: Sign in sheet does not appear, or does not accept typed text
Apple is not responsible for incompatibility isssues with third party software.

I'm having issues booting up my MacBook Pro. When I turn it on, I get the sound and the apple logo with the spinning wheel, then a loading bar appears, then after about 30 seconds it shuts off. Suggestions?

I believe it's OSX 10.7.5 or .4, can't check now. I'm not able to boot up past the login screen. A bar comes up below the apple logo as if it's installing an apple update, but doesn't make any progress. Eventually, the bar goes away and just the apple logo and spinning wheel are there, then it just shuts off soon after. I've tried holding shift key on power up to enter safe mode, but nothing happens. Any help/ suggestions would be greatly appreciated. Thanks!

You can't backup without booting the computer unless you remove the drive. But it may be you have a more serious hardware problem, so I think you may be better off taking it in for service.
But here's what you might try since you now have an external drive.
Repair the Hard Drive and Permissions - Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your drive's main entry (topmost one) and click on the First Aid tab, then click on the Repair Disk button. This will fix the boot block if it's damaged. Next, select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button.
If you have no problems with the above, then quit DU and return to the Main Menu. Select Restart from the Apple menu. See if the computer will boot properly.
If you get this far you should backup the drive ASAP. You will need to prepare your external drive:
Drive Preparation
1. Open Disk Utility in your Utilities folder.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
Steps 4-6 are optional but should be used on a drive that has never been formatted before, if the format type is not Mac OS Extended, if the partition scheme has been changed, or if a different operating system (not OS X) has been installed on the drive.

HT5622 I've been trying to reset my security questions lately because I've forgotten my answers.. But when I try to reset by clicking the send email thing, the email won't come. What do I do?

I really need help, because I've recently bought a ITunes card and I'm trying to buy some songs but it won't let me cause I need my security answers so they know it's me but I have forgotten my answers and tried to reset the questions by clucking on 'Send email to reset' but I did it so many times and hasn't come at all!! I done it a few weeks ago and no email..
What do I do?

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(89909)

My MacBook Pro does not pass the startup grey screen. When I try to do a reinstall the computer doesn't even read the disk. I can't even boot in safe mode. I'm being told that it MAY be a motherboard issue, I'm just wondering has anyone else had this prob

I don't know what is wrong with my Mac. An authorized retailer can't pinpoint the issue.. Does Apple have a recall for motherboard failures? We have only had it for 2 years.

MimiBrooks,
try booting your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the Mac OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Does it get past the grey startup screen now?

When I try to open safari on my laptop, it says safari can't open page. A web proxy issue. What do I do?, When I try to open safari on my laptop, it says safari can't open page. A web proxy issue. What do I do?

Solstas Lab PartnersWI-HEM-052
Title: Urinalysis Quality Control
1.0 Purpose:
The purpose of this work instruction is to define the procedure for performing Urinalysis Quality Control.
2.0 Scope:
This work instruction covers the Laboratory personnel in the Hematology Department.
3.0 Definitions:
3.1 ml = Milliliter
3.2 RPM = Revolutions per Minute
3.3 C = Centigrade
3.4 UA = Urinalysis
4.0 Procedures:
4.1 Principle
MAS Liquid Urinalysis Control is intended for use in the clinical laboratory as a urine control for qualitative urinalysis procedures and microscopic sediment analysis.
4.2 Reagents and Equipment
4.2.1 MAS Liquid Urinalysis Control Level 1
4.2.2 MAS Liquid Urinalysis Control Level 3
4.2.3 Centrifuge
4.2.4 Urine centrifuge tubes
4.2.5 Urinalysis Reagent Strips
4.2.6 Icto test tablets and mats
4.2.7 Clinitest tablets
4.2.8 16x100 test tubes
4.2.9 pipettes or Kova petters
4.2.10 glass slide and coverslip or Kova slide
4.2.11 Microscope
4.3 Frequency
The controls for instrument urinalysis and microscopic analysis should be run once each day of testing in the morning, and again every 8 hours.
4.4 Procedural Steps
4.4.1 Compare the lot number printed on the MAS Liquid UA Control insert in the package with the lot number of the appropriate bottle of MAS control; they should match.
4.4.2 Thoroughly mix the contents of the vial before each use by gently inverting the vial several times.
4.4.3 After labeling a clean centrifuge tube for the control to be tested, open the vial and pour 12ml of the appropriate MAS control into it. Allow the control in the tube to equilibrate to room temperature and test in the same manner as an unknown specimen; follow the directions for using the Urisys 2400 (see Urinalysis procedure), refractometer, clinitest tablets (when applicable), and ictotest tablets (when applicable) (see Back up Urinalysis procedure).
4.4.4 Return the unused portion of control to storage between 2-8°C. immediately after removing the above amount. It will remain stable for 30 days if stored between 2-8°C. and kept tightly capped.
4.4.5 Centrifuge the MAS control for 5 minutes at 1500 rpms and examine microscopically in the same manner as an unknown.
4.5 Reagent Lot Change
4.5.1 If urine reagent lots change, a new calibration must be performed and (dipsticks, alternate test reagent lots, etc…) QC must be run on UA controls and compared to the new lot readings. This is to verify the performance of the new reagent lot. Log the lot number of the new reagent on the logsheet and the results.
4.6 Expected Results
The lot number specific MAS control expected results are printed on the corresponding value sheet insert found in each box of MAS control bottles.
Form number F-WI-HEM-052-A is used to record all Urinalysis control results. Use the following procedure to complete form F-WI-HEM-052-A.
4.6.1 At the beginning of each month, fill in the following information across the top of form F-WI-HEM-052-A for each level of control to be used.
4.6.1.1 Month and Year
4.6.1.2 Level of control being tested
4.6.1.3 Lot number and expiration date of the control
4.6.1.4 Transpose the Reagent Strip/Method specific
expected range for each parameter being used in
Urinalysis testing from the corresponding lot
number/control level value sheet.
4.6.2 On the line corresponding to the current date and time (am or pm) of use, record the results of each parameter tested into the appropriate column. Review ranges for each parameter to ensure that the control is achieving the expected value.
4.6.3 Record the result of all refractometer testing, Icto test (when applicable), and clinitest (when applicable) into the appropriate column across from the day of testing. Review ranges to ensure that the control is achieving the expected value.
4.6.4 Record the microscopic test results for WBC and RBC into the appropriate column across from the day (am only) of testing.
4.6.5 The person who performs the test is to place their initials in the Tech column for the current day and time (am or pm) of use to signify that the control ran as expected and patient testing can be performed. If the control fails to perform as expected, rerun the testing on a fresh aliquot of control. If it again fails to perform as expected, obtain a new bottle of control and retest on an aliquot from the new bottle. If after rerunning the test on the fresh bottle the results are still out of expected range, notify supervisor and discontinue patient testing.
4.7 Reference
MAS Liquid Urinalysis Control Insert; Medical Analysis Systems, Inc; Camarillo, California; Part No. UA1-INS Rev. October 2000; ISO 9001 Certified Company.
Review by Performing Lab’s Medical Director or Designee
See previous hard copies with Department Mgr and PDF files in WI Directory for reviews prior to 2011
Electronic signatures:
Reviewing Authority
Date
Christopher DeMoro, MLS (ASCP)
9/23/11
Document Change History: 9/23/11: Name Change
Page of 3 WI-HEM-052

I now use the TenFourFox browser on our remaining PowerPC Macs including a G4 PowerBook. Web sites see it as a newer version of FireFox tha and G4 can support and you get much better compatibility. Wikipedia info/history here:
http://en.wikipedia.org/wiki/TenFourFox
The TenFourFox official site and download is here:
http://www.floodgap.com/software/tenfourfox/
Downside: the last version of TFF that supports plug-ins was V17 so current versions won't play Flash animations. Even when TFF played Flash, the old G-series Mac processors were struggling with modern web video content, so you are not losing much.
If you must have smooth-playing web video, you'll need a new computer, as very little web video content is optimized for our PowerPC processors on old Macs.

All of a sudden my computer stopped sending attachments from my gmail account and another mail account. When I try to attach a document the email account starts to reload

How do I fix this problem?

1. Try reinstall iLIfe 09 from your install disk
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2. Download it from the App Store to reinstall It's on your Purchases List* there.
For older versions that have been installed from Disk you'll need these additional steps:
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
*Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.
If that fails, then you're reinstalling the OS.

Is 10.9.4 having USB port issues?

Is 10.9.4 having USB port issues? I'm noticing copying files to USB ports on my Mac Pro (the front two anyway) seems to be like molasses and give me the pinwheel of death.
Anyone?

Try resetting SMC.
Reset SMC. http://support.apple.com/kb/HT3964
Choose the appropriate method.
"Resetting SMC on portables with a battery you should not remove on your own".

I'm having problems with restoring my iphone 4. when i try to restore

i'm having problems with restoring my iphone 4. when i try to restore

unfortunately there are tons of people with this issue but Apple has not given any answers for us to fix this issue yet. I wish they would allocate more people to solving these problems when they roll out new versions of itunes along with new hardware.

HT3228 When I try to send an email from my Iphone it will not send and tells me the recepient will not allow relaying. The email will sit in my outbox and then at some point will send. It sometimes takes days. What is wrong with my settings?

When I try to send an email either new, or reply on my phone I receive a notification that recepient will not allow relaying. The email will then sit in my outbox. At some point it will send but it is hardly dependable. What is wrong with my settings?

The collum to the right listed similar problems. The solution appears to be that under smtp outgoing settings the user name and password are listed as optional. I have not plugged in the information and it seems to be working. However from my office it always allowed the relaying. The true test will be when I try to respond later from the road.
Thank you for your help.

TS1406 I have itunes 10.5.5 and iam trying to upgrade to 10.7, having installed ios6 on my wirelessly, my itunes is out of date and cannot sync to my phone. When try and update, I get the message pathway cannot be found please choose another pathway to in

I have itunes 10.5.5 and iam trying to upgrade to 10.7, having installed ios6 on my phone wirelessly, my itunes is out of date and cannot sync to my phone. When I try and update, I get the message pathway cannot be found please choose another pathway to install? So it gives me 1 more option but same outcome.
Running Xp but cannot also uninstall Itunes, it simply wont let me. Please help me???

When I try and update, I get the message pathway cannot be found please choose another pathway to install?
Which particular .msi file is the message going on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)

Excel saving issues error: Someone else is working right now, please try again later"

Excel saving issues error: Someone else is working right now, please try again later"
I am running W8.1 with Office 2013 and accessing a shared drive, When I try to save an excel document back to the shared drive - I get the error msg
"Someone else is working in "servername\share\filename" right now, please try again later"
I can see that there is no one else accessing this file at all. I created a brand new file, added content, saved and got the same error.
When I use a W7 with Office 2013 accessing the same share drive, accessing the same file - I am able to save the document without issues.
Does anyone have any ideas what this could be. Both of these situations are while working from home using a company vpn connection. It does not happen when in the office using either W8.1 or W7.
Peter.

Hi,
Saves when saving locally. Its looking more like W8.1 on a VPN connection that is causing the issue. What can I look for
I mean you can try to save it to local drive(like drive c:) and then copy it to shared drive.
If you gain the access to the shared file server, you can check the file status when you open this file.
Also you can check your event log to see which process causes this error.
Since I'm not familiar with VPN, I'd suggest you post your issue to the following forum:
http://social.technet.microsoft.com/Forums/windowsserver/en-US/home?category=windowsserver

TS3899 Having Activesync Send Issues. I recieve e e mails, but when I try to send, I hear the sound associated with sending but the E mail disappears

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