TS3899 Hi my nan keeps Getting an error message of cannot get mail the connection to the server failed.... Can any one tell me what this means please

Hi my nan keeps Getting an error message of cannot get mail the connection to the server failed.... Can any one tell me what this means please

I too am getting this message. I have been using my iPad for two years with no problems but a couple of days ago I starting having this problem intermittently. I have restarted the iPad when that did not work I deleted the account and reloaded it. Nothing seems to work. I was having the same problem on my iPhone but that seems to be OK today. Any other ideas?

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I keep getting an error message saying "There was a problem connecting to the server. URLs with the type "file:" are not supported." Can someone help me get rid of it.

I keep getting an error message saying "There was a problem connecting to the server. URLs with the type "file:" are not supported" Can someone help me locate and get rid of this error.

Open the Time Machine pane in System Preferences. If it shows that Time Machine is ON, click the padlock icon in the lower left corner, if necessary, to unlock it. Scroll to the bottom of the list of backup drives and click Add or Remove Backup Disk. Remove all the disks, then add them back. Quit System Preferences. Test.

Iphone 3Gs won't update i get an error message that says i am not connected to the internet. i HAVE TRIED ALL THE RECOMENDED TROUBLESHOOTING. ITUNES UPDATE WAS SUCCESSFUL AND I AM NOT HAVING ANY TROUBLE WITH THE ITUNES STORE. SO IT DOESN'T MAKE ANY SENSE

When I go to sync my iphone 3gs itunes alerts me that an update is available. I check to download an update. I then receive an error message stating that I am not connected to the internet. I am 100% positive that I am connected and before this download I was instructed to update itunes which I did without any problems and restarted my computer. I have tried all of the troubleshooting suggestions. I have no problem syncing or using the itunes store. I just can't get the update. I also have no problems with my iphone connecting to a wireless internet connection. Please Help!!!!!!

http://support.apple.com/kb/TS3694
http://support.apple.com/kb/TS3125
http://support.microsoft.com/kb/299357

I just downloaded itunes and get an error message (-3212) when I try to connect to the store. I have an hp pavillion using Windows 8.1

i just downloaded iTunes for my Windows 8 laptop and get an error message when i try to connect to the iTunes store (-3212)

Hello Steve,
Thank you for the details of the issue you are experiencing with the iTunes Store. I recommend the following steps for error (-3212):
"Error 3000" through "3999"
Alerts with codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, or due to your Internet proxy settings. If you are using a proxy, try removing the proxy settings, or using a known-good network. If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues.
Find the full article at the following link:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Thank you for using Apple Support Communities.
Best,
Sheila M.

I am getting an error message that there is a problem connecting with the service

I am getting an error message that there is a problem trying to connect with the service when I try to convert a pdf to word on my subscription service. I checked to see if my subscription is still active and it is. My account is for Blaise Mazzoni. EMail: [removed]. Please advise asap.
Thank you,
Blaise

Hello, 2 other users in the French forum reported the same issue.: http://forums.adobe.com/thread/1402933 I don't know if there was a particular change in their machine/environment.

When I try to access the itunes store I get an error message that my computer is not connected to the internet, even though it is. How do I fix this? Thanks.

For some reason when I open iTunes, and try to access the itunes store, help, my account, or anything else I get a message saying that I'm not connected to the internet, even when I know that I am. What's wrong?

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

HT4628 my time capsule has stopped working - have a green light but get an error message saying "there was a problem connecting to the server..."

I noticed this week an exclamation mark on the time machine icon on the menu bar.
My Macbook, iPad and iPhone all connect to the network but i get "there was a problem connecting to the server..."
When I open the preferences the time capsule is off but turnign it back on sends me in a loop of selecting the Time Capsule device (which has a nice green light etc) and then getting the error messgae about being unable to connect. I've pulled the plug a couple of times (this has worked in the past) but no change.
Any advice would be welcome before I try a factory reset or have to return to Apple for repair (the one thing they are offering as the thing is only 5 months old)

I also noticed that when I go to finder I see two MacBook Air's that are in my name but have the number (2) and (3) next to the name.
That is a well known bug in Yosemite.
Try open System Preferences (gear icon on the dock)
Open Sharing
Edit back to the correct name for your Mac
This may...or may not help. But, it won't hurt.
The Mac's name may stay stable....or you may see (2), (3), etc again soon.
Be sure to restart both your Mac and the Time Capsule after you do this.

When I sign in to FaceTime I get an error message saying cannot login check network connection.

Cannot connect to FaceTime on wifi!

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Are you sure you are connected to wifi.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Why do I get an error message saying Cannot Get Mail?

Why do I get this message - Cannot Get Mail - Connection to server failed?

When you double tap the home button, you should see a screen that looks like this. You see all of the apps that you have recently used going across the screen. You can swipe from screen to screen to get to each and every app. In order to close an app, you drag the app preview window up "off" of the top of the screen. Don't swipe up on the app icon, swipe up on the thumbnail preview window. You will see the window fly iPad off of the screen. That's how you close an app.
Find the Mail app by swiping from screen to screen - if it's not already visible - and swipe up to close it. This has nothing to do with the control center at all, so don't swipe up to get to it.

HT4623 Has anyone had trouble installing 7.1 wirelessly on an ipad mini w/retina? I downloaded the update, but when I attempt to install, I get an error message saying that I am not connected to the internet when I know that I am!

It downloaded fine, but when I attempt to install it won't verify, saying that I am not connected to the internet when I know that I am! Tried on several wifi connections while plugged into power source. Any advice is appreciated!

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h Mt
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

TS3212 Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any hel

Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any help??
Please!
Thanks!

If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

I keep getting an error message that reads "to update application sign into the account you used to purchase it" I am trying to download Final Cut Pro X 10.0.9 I am signed in with the account that I purchased Final cut Pro X I don't have another acco

I keep getting an error message that reads "to update application sign into the account you used to purchase it"
I am trying to download Final Cut Pro X 10.0.9
I am signed in with the account that I purchased Final cut Pro X
I don't have another account I'm not sure what's going on

Welcome to Apple Support Communities
Open the Mac App Store and go to Purchases. Do you see Final Cut Pro X listed?
If so, open a Finder window, choose Applications in the sidebar and delete Final Cut Pro X. Then, go to the Mac App Store and download Final Cut Pro X for free.
If you don't see it in Purchases, see if it's hidden, and if so, unhide it > http://support.apple.com/kb/HT4928 If it doesn't work, contact with the Mac App Store support > http://www.apple.com/support/mac/app-store/contact

I am trying to update my bank information in iTunes and I keep getting an error message stating it doesn't match my bank information. I also have 9 pending charges from iTunes. Please help

I am trying to update my bank information in iTunes and I keep getting an error message stating it doesn't match my bank information. I also have 9 pending charges from iTunes. Please help

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT2623 I keep getting an error message when I enter my password for iCloud IMAP server

I keep getting an error message when I enter my password for iCloud IMAP server

A number of users who have chosen to set up iCloud mail manually in the Mail application seem to encounter problems with continually being asked to sign in. This may well be a result of incorrect settings such as not setting 'Apple Token' for authentication under the accounts advanced settings.
A more general approach to remedying such problems would be to turn off Mail in System Preferences/Settings > iCloud, checking the account has been removed from Mail (and deleting it if it hasn't), restarting and then enabling iCloud Mail again from System Preferences/Settings > iCloud. This will ensure the correct settings are used.

I keep getting an error message saying, "cannot record" when trying to record over a slide in my presentation. No idea why. Any suggestions? Thanks

I keep getting an error message saying, "cannot record" when trying to record over a slide in my presentation. No idea why. Any suggestions?
Thanks

email ituens at expresslane.apple.com and they will help you for nothing

TS3899 Hi my nan keeps Getting an error message of cannot get mail the connection to the server failed.... Can any one tell me what this means please

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